We just came back from a 5 night stay: Jan 31-Feb 5. We had a great time!! The hotel is almost brand new. Everything is very modern, the room had a spectacular view with a stand alone jetted tub and a stand up shower. Beautiful! 24 hour room service was amazing, we used many times after coming back from a late night.
The entertainment was, in my opinion AMAZING. The staff during the days at the pool went above and beyond to keep the guests entertained. We participated in crab racing (with real crabs!!), pool side large block janga, and bingo. Super fun.
The drink selection at the bar was above my expectations. There was premium hard alcohol at almost all bars. The bartenders knew how to make some cool drinks that I would have never asked for. The only down side I found was that the "house" wine was not good. And at dinner time they had alternative wine list that you had to pay for -- these bottles were good but over priced. Prices ranged from $30-$350. At an all inclusive it's nice to have a premium wine selection but the prices were too high to warrant a purchase.
We went with another couple and chartered the speed boat for an hour for $150 and went for a little tour and a private snorkel in the middle of the ocean. Fully worth while. There were TONS of fish!!! And our staff member: Junior was so accommodating and fun! He was great ;)
The nightly entertainment at the out door stage, again exceeded my expectations. In particular we LOVED the 3 little birds and the dancers who went along with them were out of this world CRAZY amazing!! Also Jerry Jackson - a reggae type singer was awesome!! We also loved the staff member who did the piano sing along every night great!!!
Another feature that was great was that the outdoor jacuzzi were open all hours. We often made a late night stop to jacuzzi :) AND the food carts ---- the jerk chicken was crazy good. We also loved the coconut guy and the fresh fruit lady. Perfect afternoon snacks :)
****Biggest Tip I Can Give******** Every Friday night they have a secrets talent show, where first prize wins 5 free nights!!! Second place 3 free nights and third place a massage. There was only 5 guests who signed up to compete so the odds were really in there favour. Future guests should totally rehearse and try to win!!! You can do anything: skit, dance, sing, comedy.
The food at all the night time restaurants is mediocre. The buffet on the other hand, for all 3 meals offered was great. The wrap place (by the pool) was also great. I just don't recommend he night time restaurants -- which is a shame because the atmosphere is great in all of them.
We also felt like the resort was trying to charge us money for every little extra: Internet, wine, snorkelling, sailing, there is a fee for all of these. Also despite what the website says the staff DO expect tips. And some deserve them - but with every drink ordered, question asked, snack eaten -- we spent a ton of cash tipping --- which wasn't our intention --- but it was what everyone was doing.
Bus to and from the airport was not included in our stay. Apparently the locals said it would topically cost $1 (yes that's right $1!!!!) to get to or from the airport but they rip tourists off and charge $40 --- each way. Huge rip off!! A shuttle should be included, especially given it is only 10 min away.
Our check-in to our check-out the staff were so friendly, Damien (double D, as we called him) the bell hop - remembered our name. Kevin (from the tour desk) and Brian (check-in staff) were so funny, professional and funny!!
Pool side entertainment staff were AMAZING: particularly Moya -- who remembered my name throughout my stay and every time she say me asked if I was having a good time. Genius was just strait funny and entertaining. She entertained us for 3 days at the pool and was a blast!!
Junior at the water sports desk was great.
You can upgrade room cheaper when you check in BUT there is no need to, the base room is amazing! We...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.