My husband and I stayed at Secrets St James the first week of July. The hotel had been open for only a few months and still had a few kinks to work out but all in all we had a great time. We stayed in the Preferred Club section and our room was on the first floor next to the pool. At first we weren't sure if we would like being so close but since this was the Preferred Club pool it wasn't very crowded. The pool was beautiful and the service was exceptional...the drinks were great and you didn't have to wait very long to get them poolside. The 4th of July celebration was amazing....everything was decorated in red, white and blue and there was a parade through the hotel and around the pools and fireworks at night after the entertainment. The staff really went out of their way to make it a special celebration for the Americans staying at the resort. We talked to other travelers on the plane that stayed at other hotels and told them about Secrets celebration and were told that the hotel they stayed at didn't even acknowledge the 4th of July.
Most of the restaurants were really good but there were a few that were not so good. Since this is a new resort they are still working to train newly hired staff and I'm sure it will improve with time and experience.
We thought the room arrangement was a little strange. The bathroom has a frosted glass door enclosure for the toilet and one for the shower to give you privacy but the jetted tub is out in the open and seperated from the room by only a sheer curtain. Not a problem for my husband and I but not a great arrangement for friends traveling together.
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- Also Known As:
- Secrets St James Hotel Montego Bay