Overall the resort itself was beautiful; however, the bathroom could have used some upgrading, see pics. Although MOST staff were very friendly there were about 40% that did not appear to like their jobs! One clerk at the rum store in the shopping area never looked up from her phone when I was asking her questions, yes this could happen anywhere but when I am spending this much money I NEED your attention! I had to damn near fight for wash cloths! There are only 3 non-motorized water sports included (not what our paperwork said) everything else you have to pay for! The "good" offsite" excursions were a bit pricey! Who wants to pay $4500 for a trip & then pay $150/$200 a day to go offsite to find something to do! if you are looking for a beach/pool type of resort then this is the place for you but if you like to be active & you choose to stay @ St James bring lots of extra cash so you can leave the property! I was not impressed with the day to day food options, for $1099 person I expected more! I became best friends with the ice cream machine:-)! Also, the check in process is horrible! Needs work!
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- Also Known As:
- Secrets St James Hotel Montego Bay