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“15th anniversary trip!” 5 of 5 stars
Review of Secrets St James

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Secrets St James
4.5 of 5 Resort (All-Inclusive)   |   Lot A59 Freeport, Montego Bay, Jamaica   |  
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Ranked #10 of 63 hotels in Montego Bay
New Albany, Ohio, United States
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“15th anniversary trip!”
5 of 5 stars Reviewed June 18, 2013

My husband and I took our anniversary trip to St. James and it was above our expectations. Clean facility and room, superb service, excellent food. Tips: pay for the upgrade to the preferred buildings. The Wild Orchid side tended to be where the party was, while St. James was quiet and serene. The beauty was that you could party the night away at Wild Orchid and come back to a room of serenity. Overall I would rate our trip as a 5+ and cannot wait to go back!

Room Tip: Oceanfront and oceanview have spectacular views of the ocean.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,243)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

We just returned from our 7-day honeymoon at Secrets St. James. Let me first start by saying that if your reading this than your search is over. We absolutely loved Secrets Montego Bay. If you are looking for an all-inclusive and are traveling as a couple (or in a group of couples) then this is the place for you.

Food - The food was really good. Nothing to write home about, but still very good. We stayed a week and never ate dinner at the same place. The French and Italian restaurants were our favorites. The other were good also, only the Mexican restaurant (El Patio) left something to be desired. The World cafe is a must for dinner on the surf n turf nights. AYCE lobster tails and crab legs that are pre cleaned and cut for you!!! For breakfast you can do room service, world cafe, or preferred club. Lunch is usually something easy. They have an awesome jerk chicken truck that is out by the pool/beach area that is a must have. Each pool has an outside restaurant that is convenient. So really dinner is the only thing we ever planned and got ready for.

Drinks - I'm not sure why people complain about the drinks here. They will pour whatever you ask. They are not mind readers, so tell them what you want and if it is possible they will pour it. The beer selection is limited, they have red stripe/light everywhere (Hooray Beer). Most bars have Miller lite if you ask, and your room is stocked w/ a local beer called Carib which isnt bad. But I told them to put Miller Lite in my room and they did all week. If there is a particular place you will be spending alot of your time (swim up bar, night club, etc..) it would be a good idea to tip that bartender early. I tipped Marlando (St. James pool bar) the first day and the rest of the week he would have my drink ready every time I came back the rest of the week. Well worth the small investment.

Room - Our room 3509 had some of the best views possible. Check out the pics I uploaded to see for yourself. The room itself was nice. We were at the very end of the hall in the corner so it was very quiet and private. If you can get this room you will not be disappointed.

We will be going back!!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 18, 2013 via mobile

No wristbands needed. The staff was extremely friendly and made my stay very pleasurable. I would definitely recommend this resort. No kids, so it was very pleasant! The staff is awesome. I've never been to a resort where the staff is so personable. From check-in to check-out, I was extremely satisfied. The All Inclusive was great! Wonderful food and a great selection to choose from. I will definitely be visiting Secrets St. James again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jamaica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

We spent one night ......Fathers Day treat.
The friendly staff and service was exceptional.
We were very pleased with the service from all the staff......the Bell hop Christopher was exceptional.
Our only regret was our length of stay.
We definitely will be back.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed June 18, 2013

Had the best week in Jamaica for our honeymoon, Great service, friendly staff, excellent food and room service. Spa was worth the $$$, romantic dinner was bought for us by friends, and was very scenic and nice. The free photo shoot had a catch, had to purchase the pictures (5 pics for $65 and various other packages)

We loved it. we got rest, sun, an alcoholics dream.

Room Tip: get a room higher up and not on the ground floor, ocean view is nice. very clean. loved the tub
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, Virginia
1 review
5 of 5 stars Reviewed June 17, 2013

My wife and I turned 50 this year so we decided to run away instead of having two parties. This was our first time in Jamaica and first time staying at an all-inclusive resort. We completely enjoyed our stay at the Secrets, May 2013. The staff is excellent. The beach is clean. The room was wonderful. It is worth the price. We had added fun snorkeling, scuba diving, horseback riding, city tour, swimming with the dolphins, and climbing the falls. We enjoyed the food in all the different restaurants. We will return.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWO_STJconcierge, Manager at Secrets St James, responded to this review, June 18, 2013
Dear Valued Guest:

We thank you for providing us with the opportunity to be of service to you and are extremely happy to know you had a ‘perfect birthday vacation’. It was our absolute pleasure hosting you here at Secrets St James and we are anxiously waiting your return visit.

It is indeed great to know that you enjoyed your entire stay here with us and you had the opportunity of leaving the property and engaging in the different excursions across the country. We thank you for sharing your experience with us via Trip Advisor and we look forward to welcoming you back Home soon.

We look forward to welcoming you back Home soon.

Best regards,
Christina Smith
E-concierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

Just returned from our best holiday ever.....we stayed for 2 weeks....first two weeks in June.....the food and staff were top notch....we went on the splash of reggae trip and met captain crazy......brilliant.I fail to see how anybody could fault this place....we have travelled the world and always 5 star inclusive and this tops the lot.......book with confidence.
We did not upgrade.....
Also must add the entertainment was great...watch ...reggae love and the talent show....
Be prepared for the staff to suddenly burst into song.
We did not tip untill the end...cleaner etc...and our service was not affected in any way.

Room Tip: Top 3 floors although all are sea view...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Secrets St James

Address: Lot A59 Freeport, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Business Hotel in Montego Bay
#9 Luxury Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#12 Romantic Hotel in Montego Bay
#13 Family Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets St James 4.5*
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Also Known As:
Secrets St James Hotel Montego Bay

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