I escorted a group of clients that have travelled all over the world and decided to bring them here in Nov for a week of fun and sun. These clients know what they want and don't want and all of them could not be more happier. The only downside was 7 days was too short so they are planning to come for 10 days next time. The staff were excellent from the people who meet and greet you upon arriving on the bus and they get you in the mood right away by singing...welcome home...because for as long as you are here...this is your home and they want it to be your home away from home and all the staff are truly there for you.
They had all the top shelf drinks you can ask for at all the restaurants and if they did not have something they went and got it for you. As a group we tried out every single restaurant and did not have to eat in the same one for dinner all week but we did go back to a number of them for lunch. The lobster was cooked so well...that we decided to have some extra's and there was plenty of extra to go around. It truly was the best lobster i ever had at a resort and the excutive chef made himself available on a number of days to ensure things were perfect. Not one person in the group did not like the food. Don't forgett to order in room service as it is excellent to have on your balcony. Don't forget to find the jerk chicken cart...it is around everyday and sometimes they even have a couple of them...it truly is the best jerk chicken the group ate...and we even tried the one off the resort that everyone raves about...Scotties...the hotel one was much better.
They have laid out the resort so you never feel crowded even though they were almost full the week we were there and all rooms have oceanview and I don't know of many hotels like this anywhere. There is lots of grass and view of the ocean from your room. When the palm trees die they make things out of them and that was fun watching and you see them all over the resort. The beach area is small but more than anything you will ever need so don't worry about any comments about the beach. Also the sports on the beach are great. Don't forget to make the beach party...it was a high light for many and great dancing too. The talent show was amazing with great prizes too so show your best stuff and win. They put out towels on all the chairs everyday so there was never a rush to try and find a chair...there was always plenty. You never have to sign out towels or pick them up...they do it for you and the towels are nice.
Management is truly and genuine interested in any and all comments from guests so we left them all the positives and the only negative we had...the alarm clock was set by the departing guest the night before and it woke us up too early and other than that there was nothing we could complain about. Patrick, Petrona and Michael the butlers were always looking after your every wish...no request went unattended to. You can upgrade to butler service at the hotel for a reasonable cost so if you have a group try doing this so you have all the wishes of your group looked after including dinner reservations, taxi's, tours, special requests and you name it they will do it.
We did a tour of Wild Orchid and it was equal to Secrets with the only exception that many of the restaurants except those in the middle on the ocean were in the Wild Orchid side...but was this a positive or a negative...we enjoyed the nice walk along the beach to the restaurants at night from Secrets which was only a few minutes. Secrets we found was quieter but both were amazing. We had friends staying at Wild Orchid and visited them so we did get to see both resorts. Whichever resort you book you will be happy.
As a group we can't wait to go back and also we are thinking about taking another vacation that was not planned at another of the great AM Resort properties real soon and visit this one in the next 24 months again. As a group it was by the far the best resort we have been to and we have been to many.
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- Also Known As:
- Secrets St James Hotel Montego Bay