My husband and I stayed at the Carlyle April 22-27 2013 to celebrate my 30th birthday. We had previously stayed at the Sandals in Ocho Rios in 2008 for our Honeymoon. We enjoyed that trip as well but felt the property was run down (however I believe it has been updated since). Initially, we had the same feelings about the Carlyle being run down... Our first room had ants in the bathroom and the previous guests had such a good time that they broke the bed. We luckily noticed this before we unpacked and were moved to a different room. No problems, but I will say on the second to last day we starting seeing the tiny ants in the bathroom again. We ordered room service every night so that could have attracted them. Overall, the room and property was perfectly nice. You have to realize you are in a poor country, things are going to be different that what defines luxury in the states. What really made the difference here was the people. We attended the returning guests dinner the night of my birthday and had the pleasure of sitting with the manager Chris. He, along with the rest of the staff too numerous to name, made our experience. We felt that the staff and Chris really went out of his way to make sure we enjoyed ourselves. He even had a small birthday cake presented and everyone sang to me at the dinner, very thoughtful! On our last day, Chris also escorted us upstairs to show us the butler suites so we could decide if they'd be worth the money if we came back. They are is the answer of course! The thing about this resort is you are getting the Sandals experience at a steal. Actually, if you enjoy a personal touch this resort is above and beyond the usual Sandals. Yes, all the employees at any resort are going to be courteous to a point but here it was constant and genuine we felt. The exchange privilege is great, we wish we would have gone to the private island at SRC sooner. All the food was good, the only thing we felt really stood out as stellar was the grill and room service at the Carlyle as well as their white night buffet. We aren't usually ones for socialization and group stuff on vacation but we were glad to attend the functions here. We did walk to the strip for some shopping and had no problems. We visited the beach across the street as well without issues. Just tell the people no thanks and move along, it's really not a big deal. Yes, you will be asked if you party, it's Jamaica people. Again, just say no thanks and move along! One guy at the beach did get $5 out of us for a bracelet as he clasped the thing on my husband's wrist with one hand while my husband barely noticed. We felt he earned it for having skills, lol. My husband scuba dived as much as he could which is another Sandals perk. I highly recommend using Ruth Demuth from Trip Guy Travel to make sure you get everything you can out of the Sandals experience!