Hello readers of Trip Advisor: writing comments again about this resort to which my wife and I returned to. We visited this hotel last May and could not wait to add it to our plans to revisit Jamaica!
We did spend eight nights in Negril Sandals beforehand and looked forward to returning to the smiling faces, warm service of the Carlyle Inn.
I am going mention a few names as I really enjoy their company and conversation with starting at the top with Lance the Site Manager. Lance is there each and every day to make sure that your stay is 100% satisfaction.
I like Lance and he seems like such a real person who is surrounded by good people.
Actually the day before we were leaving, he was visiting his father on the other side of the island and it was quite a journey. Well Lance, I know you read these comments and we will play basketball next time of Canada against Jamaica mon!
Craig is the guy that I have seen grow with challenges in the restaurant area and the Chefs of Christopher, Dean, Fritsroy and William all do good with the food, they should be commended.
On the drink side, we enjoyed the services of Lamar who made my wife up this drink to which he called the Lamar Special (never did find out what the heck is in it) but she really enjoyed it.
Devine just was getting married last time and there was a bit of a celebration by return guest who so much enjoy the steady staff being there.
My friend Paris in charge of the pool, keeping it clean and tidy is my favorite person there to chat with and hold conversation with. I look forward to giving him a hug upon our next visit in two years. I miss you Paris and see u soon my friend , your a good man.
I watched each day as Paul and Eric would hoist the flags up and take them down before sunset in the evening. Both are always smiling and I know they keep all in check around the resort for sure as one who observes can see.
The maid service is something to talk about in a very positive way also. Upon our return from last May, our previous maid remembered my wife and came with giant hugs. It is so nice of a family setting, really feels like a second home or I guess so comfortable.
We were in the Penthouse section with butler service and my comments about the Butlers are all positive. There was not one who did not come with that something special treat or making some animals or reptiles with the towels or setting your table for supper at the resort with flowers. WOW WOW WOW!
Should mention the women in security who always has a smile on her face when you come and go from the resort. I don't know her name but she was there last time and is very slight in size.
The Staff there make you feel special, when you leave the departure is always on time and the staff of senior management plus some close workers come and see you off.
It is with that special touch that I can honestly see why people return for sure. They even held the van up for departure to the airport so that they could come in to the van and say goodbye with heartfelt hugs and kisses. Lance said his good byes the day before (Saturday) otherwise he always comes out to all departing guests.
I have been to a lot of hotels in my life and been to resorts and never seen that personal touch.
The hotel is only 52 rooms and it holds special meanings.
I UNDERSTAND WHY GUEST RETURN HERE.
One should understand also that there is a slight elevated noise at this resort but my wife and I understood this from previous reviews the first time we went. We leave our doors open all hours and got use it I guess.
My wife and I walked in to Montego Bay along the Hip Strip and shopped a bit at Bay West. It takes about forty minutes walking but really enjoyable.
Along the way there is shops and drinking establishments plus a casino.
We always make time and spend a day at Old Hospital Park and the locals call it Lovers Park.
It is a park along the way in to Montego Bay that you can have a great picnic and all. It is free to go in and out and is well managed property.
Why more people don't use it is beyond me...........anyways we make sure we go each and every visit as it is a change from the beach or pool.
I know it seems strange but we also eat at Kentucky Fried Chicken on our way in to Montego Bay. It taste way different than back home and I enjoy the great Ginger Beer. Wow it taste good.
Ok well, we will return in two years as we are going back to the Sandals St. Lucia Halycon next year. We stayed there before and enjoyed it so much also.
Want to mention one suggestion to the Sandals Management: please implement a smoking policy on site, there is nothing more brutal than to smell cigarette smoke in the pool area, bar area or worse......eating area.
Sandals resorts need to get a policy in place soon. It sucks smelling second hand smoke and most if not all of the guests are from countries that have adopted strong laws to support a smoking policy.
So I challenge you to get one.
Thanks again Lance for providing a safe, enjoyable environment to which my wife and I could enjoy and thanks to all the workers who toil there for our enjoyment.
May you be safe and healthy till we meet again.
- Also Known As:
- Sandals Carlyle Hotel Montego Bay
- Sandals Carlyle Hotel
- Sandals Hotel Montego Bay
- Sandals Inn
- Sandals Inn Jamaica
- Sandals Jamaica
- Sandals Montego Bay
- Sandals Inn Montego Bay
- Official Description (provided by the hotel):
- •A romantic, intimate atmosphere with personalized service.•The real Jamaican experience; Jamaican smiles and attentive service to make you feel at home instantly.•Small in size yet big on charm and large in value.•Close proximity to Montego Bay 'Hip Strip', where you will find duty free shopping, restaurants, bars and clubs.•24 hour room service for all room levels.•Butler service available for our newly renovated, top category room, the Carlyle Club Ocean View Penthouse.•Complimentary shuttle bus to Sandals Royal Caribbean and Sandals Montego Bay “Stay at one play at three”, where you can enjoy eighteen dining experiences.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more less
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