I surprised my husband for his birthday by taking him to Sandals Carlyle Inn. The transport at the airport was flawless. Once we arrived at Carlyle, our room wasn't ready, so we were directed to the welcome lounge where we were given a lovely face towel to refresh ourselves and a tasty drink. We had lunch which was outstanding and then our butler, Jevan, took us to our room. I had requested champagne to be in the room and Jevan already had it iced down! He was absolutely WONDERFUL! He had made our dinner reservations for us in not only our resort, but the two other resorts, as well. Anything we wanted, he was available to get it for us! Our last night there, he had made reservations at the Thai restaurant at the Sandals Royal. We overheard another couple remarking that they had been there for a week and still couldn't get a reservation there! Once again, Jevan had worked magic for us! When he wasn't at our resort, another butler, Danae (I apologize for not spelling her name correctly) was on top of things for us, too! The staff at the Carlyle is phenomenal! All of them are courteous, very attentive and just a joy to be around! Denise at the bar is lovely and can make any and every drink you can imagine! The food at the Carlyle is WONDERFUL! Breakfast, lunch or dinner was always fabulous! We found only two areas of disappointment. One was the noise across the street. Cars going by would set off car alarms, and one late night, someone revved up their car so bad that we thought the engine would blow up. It must be the local hangout because a lot of people congregate there and don't hesitate to turn up their music. The second issue was with the spa. I had a pedicure which looked lovely, but my feet were soaked in a portable foot bath like you would buy at Walmart. My husband had a massage in a tiny room where there wasn't much privacy. Two different people walked into the room while he was getting his massage. Other than that, we LOVED our stay! We would definitely go back! The staff at the Carlyle create a wonderful and personal atmosphere for their guests! It's heaven on earth!!!