My husband and I (47 & 44) are giving Sandals Montego Bay a rating of 5 based on the 3 stars it is given on TripAdvisor. We spent 5 wonderful, relaxing days at this resort and thoroughly enjoyed ourselves. Many people have said that it is the staff that makes this resort such a wonderful spot, and it is true.
Our flight landed in Montego Bay at around 2:15pm on Saturday 6/6. To our amazement, we sped through immigrations and retrieved our bags within minutes. The Sandals lounge is lovely, but we didn't have time to enjoy it (not complaining), as we were whisked outside and onto a bus - we were the only passengers. Within 10 minutes we were at the gates of Sandals M.B.
Now, for those who doubt the resort's proximity to the airport, please keep in mind that it IS located directly across the street from the tarmack for most (if not all) departing flights. I can understand why some people find annoying the roar of the aircraft as they take off occasionally, but we love planes and thought it was beautiful seeing them fly up into the sky...especially, as we stood in the crystal blue water waving at them like fools. I would giggle every time a plane took off - don't know, there was just something funny about it.
The first flight departs at around 7:45 am and the last one we heard was at around 8:00 pm (well before bedtime - even for old fogies like us :-) )
Some reviewers on TA have complained that Sandals M.B. employees were rude and harassed them for tips; however, this was not at all what we experienced. In the 5 days we were there, the only tips that were encouraged were for the bus drivers and luggage handlers who do not work for Sandals.
We are firm believers in treating people the way we would like to be treated - with kindness and respect. We did discreetly tip individuals who we felt deserved it, and to be honest we felt that most everyone did! Sandals has hired the most wonderful people who genuinely care about the guests. We were only there a few days, but feel that we have made friends for life with several of the people that work at this resort.
The public areas at Sandals M.B. are very clean and the spa is absolutely lovely (we highly recommend the massages!) The resort grounds are lush, so there are evenings when the mosquitos come out to feast, but it was never much of a problem while we were there.
Some of the resort facilities are in need of small repairs and touch up's (the piano bar pool especially). We felt that they could probably get most everything repaired and touched up if they closed the resort for a week, but to our surprise, they didn't ask us! :-)
As others have written, the pools are small, but we are beach people, so it didn't effect us very much. Hubby played pool volleyball a few times and we spent a few early evenings lounging at the pool bar (located next to the piano bar), so we were happy.
Upon arrival, we were upgraded to an oceanfront Concierge level room. It was decorated nicely and was absolutely spotless. The bathroom was small and the air conditioner didn't exactly fit in with the decor, but both served us very well. I was told that the Bay Roc suites are beautiful.
The guests at the resort were, for the most part, quite young (early 20's to mid 30's). There was a good mix though, so us "old folks" didn't feel uncomfortable or at all out of place. Personally, we enjoy meeting people from all over the country, the world, and from all walks of life, so for us Sandals M.B. was perfect. The crowd while we were there was mostly American with a few British folks thrown in the the mix (poor dear's, having to put up with us!)
I think it's important that one goes to this resort expecting to meet great people, both young and old, from construction workers to doctors, black, white, green, and purple, who are there to have a good time, to relax, and to enjoy time with their significant other.
If you are looking for an L.A or NYC chic resort, with truly gourmet food, uptight guests and employees, and quiet 24/7, then we suggest you continue your search. But, if you're in need of relaxation, a fun atmosphere, friendly laid back guests, amazing staff, very good food and drink, and a nice beach, we think that you'll have a great time.
It did take Hubby and I a day or so to truly appreciate this resort, but once we took it all in and met some people, we did we didn't want to leave. As a matter of fact, we've already made our reservation for next year.
Please feel free to contact me if you have any questions!
- Official Description (provided by the hotel):
- •Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more less
- Reservation Options:
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- Also Known As:
- Sandals Montego Bay Hotel Montego Bay
- Sandals Hotel Montego Bay
- Montego Bay Sandals Hotel
- Sandal Montego Bay