My husband & I chose this Sandals resort because the price was a little cheaper than other places in Jamaica. Overall it was an A-Mazing trip! Very quiet & relaxing!
Rooms: We had a great room! It was very clean! Loved the added details when we arrived because it was our honeymoon! Fridge was always restocked, and when requested we were able to get more of certain items!
Food: We had a butler that made reservations for us which was REALLY nice! We enjoyed all the restaurants! We even went over to Royal Caribbean (not too far from this Sandals) and had a nice Thai dinner on a private island! At Tokyo Jo's (Japanese), my husband ordered a dessert and ended up not liking it. The server got him a dessert that would make him smile, and it did! We barely ate breakfast at the buffet we always got room service each morning because we were content with eating breakfast on our balcony (the banana nut bread was my favorite!). Lunch, we pretty much ate the same thing at Dino's Pizzeria! We had a Hawaiian pizza, it was great! Drinks, we tried many different drinks! Our favorites were Jamaican Smile, Pina Colada, Green Goblin, and Bahama Mama.
Excursions: We decided to do one excursion. We went to Magic Mountain, and Dunn River Falls. It was a a little drive away with a crazy driver. The music on the bus was comical. "I have a big bamboo.." my husband learned the lyrics of the songs very quickly, and it reminded you that you were on a couples only resort! The excursion was a nice added adventure. There was an attraction not open at Magic Mountain, but that did not affect our trip. We loved the bobsledding ride. It was great to be apart of the Jamaican bobsled team! Dunn River Falls, bring a waterproof camera, and your own water shoes! The ones you rent/they give you are gross! The video they try to offer you is not worth it! Overall great excursion!
Service: Our first butler was not the best. We were given a phone to call him when we needed him, I will be honest we had no idea what all he would do for us! We had a credit to go to the Red Lane Spa. I wanted to get my nails fixed, so he booked me a manicure. My husband wanted to get something done like a facial while I was getting my nails done. He told the butler to find him something for $50 like a facial. The butler booked him a facial without telling him the exact price. After the facial, we were charged $130 for his facial! We were not happy. Long story short, management ended up fixing the issue and we were given new butlers! The manicure is definitely not worth the price! We did have a couples massage in the spa, that we enjoyed.
Butlers:The butlers were Great! Asha, and Shaneal! They were fun, and made sure everything was taking care! The added details of cards on the bed, to fancy leafs spelling out words, to a bath drawn with flowers, sugarcane fruit, and escorted to dinner with drink service each time. We loved our butlers, and would request them again if we were to go back! We tipped them at the end because how great they were!
Airport: It was nice to have a lounge in the airport to go to while waiting for a bus transport. We tipped the driver. There was drinks in the lounge, and also in the waiting area to be checked in at Sandals.
Downside: Other reviews mentioned the airplanes, they are there and are noise. We barely heard them in our room which was nice, but laying out by the beach it was bothersome. Also, DO NOT GO OVER THE RESORT unless you are going on an excursion. It was horrible, the craft market was a joke.
Over-all great trip, and would definitely return to a Sandals resort!
Get a butler! It was well worth the extra money!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.