We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stayed at Royal Caribbean July 2014.” 5 of 5 stars
Review of Sandals Royal Caribbean Resort and Private Island

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Sandals Royal Caribbean Resort and Private Island to your Saves list
Sandals Royal Caribbean Resort and Private Island
5.0 of 5 Resort (All-Inclusive)   |   Mahoe Bay, Montego Bay 167, Jamaica   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Announcement
World Travel Award!
Ranked #6 of 63 Hotels in Montego Bay
Philadelphia, Pennsylvania
1 review
7 helpful votes 7 helpful votes
“Stayed at Royal Caribbean July 2014.”
5 of 5 stars Reviewed July 21, 2014

My wife and I stayed at Royal Caribbean in Jamaica on July 10th to the 15th. We had the best time, from check in to check out. Your staff are Amazing, and this goes for lobby, restaurant workers, entertainers (kermitt, Hollywood, Queenie, Storm, Chico), cooks, staff help, maids (Sherry Ann), pool staff (Howard) also Gardeners, and Wedding staff ( Anna Lisa) and photography staff, Bar staff ( Michul). And I must say the waiter at Marineers grill didn't get his name but always smilling! Water sports ( Valentine). All the staff that works at SRC. The reviews we read on Trip advisor nailed it perfectly with the staff makes this resort. We just loved it there and would love to come back when we can afford it again. We loved the atmosphere and the place was beautiful!!! Our room 7208 Winsor was amazing and extremely clean thanks to Sherry Ann. We re-tied the knot and everything was perfect thanks to Anna Lisa that helped make our day. My wife didn't know I planned it, and she was floored! Everything with re-tie the knot was perfect and well worth the money, her and I are still excited by our vacation and are telling everyone about SRC. I just wanted to give a shout out to those listed above that they did a fantastic job and should be recognized as doing a Great Job. I most likely forgot names but please tell everyone or show this email to those above we said, "THANK YOU", especially to Howard by the pool he is one great worker and we will miss him.

P.S. Yes there is construction going on but you wouldn't notice it very quiet and not a factor at all, well hidden. Hot water and air condition worked great in our room. No big deal with mosquitoes, no bites at all! One last thing, airplane noise not bad as some posted.
Thanks again for the Great Memories!

Room Tip: Winsor Building is the best very close to beach and all activities. All noise stops at night around...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,523 reviews from our community

Traveler rating
    2,303
    715
    239
    153
    113
See reviews for
88
2,714
4
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (844)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mount Washington, Kentucky, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 21, 2014

6 of us arrived for a 5 night stay on Monday, July 14th. We had never stayed at an all inclusive resort before, but 4 of our party had been on a cruise and likened an all inclusive to being on a cruise.
The service was excellent, from the greeting at the airport (Sandals has a separate area that includes Red Stripe draft or wine while you wait to board the shuttle to the resort - a mere 10 minute ride) to the arrival at the resort and everything to and including the trip back to the airport.

Our accommodations were the Royal Sanctuary Grande Luxe, which was more than adequate, as we weren't going to be in the room much except for sleeping, showering and.........
Anyway, the room overlooked the main beach and was on the second floor.

Monday night is All White Fantasy Party where all (or mostly all) attire is white/light or linen. It includes an outdoor buffet loaded with all sorts of seafood, chicken, steak and array of vegetables. I had never tried octopus before but it was excellent.
The food at the restaurants was excellent, but our favorite was the Royal Thai restaurant (reservations required) on the private island. You can order your food on spicy levels from 1 (mild) to 5 (hottest). Also on the island is the Bamboo Shack, a buffet style restaurant open from noon to 2:30 that features jerk chicken and jerk sausage. The vegetables vary from day to day.
The Regency features buffet style breakfast, lunch and ala carte menu most evenings, but is closed on Friday evening in lieu of Beach night. The breakfast buffet featured a variety of fruits, breads and hot items such as island potatoes, scrambled eggs, scrambled eggs with fish, bacon, sausage, corned beef hash............
The lunch buffet featured baked and fried fish, island vegetables, curry chicken, tempura shrimp and a large salad bar.
The beach bar and restaurant was a favorite for drinks on the beach and a quick, accessible lunch.
Another favorite was the Irish Pub - The Cricketers - which stayed open until 2 a.m. with those of us refusing to go to bed staying and dancing to DJ music. A special thanks to the bartender Cleaveland for keeping the drinks and shots flowing.
The only restaurant we didn't try was Le Jardinier. It also requires reservations, but the dress code requires pants or jeans and is, contrary to second hand info, is enforced.

Entertainment commenced each nite between 7:00 and 8:00pm at the main stage and usually ended around 10:00 pm.

Now, to the beach accommodations. The beach service was superb. We were never left long without a drink thanks to Nicola. On a scale of 1 to 5, she easily rated a 5. She provided exemplary service and was always bright and cheery, yet relaxed. She seemed to be all over the beach. She was likely our favorite server the whole time we were there.
A hat-tip as well to Garfield, who provided excellent service to us in The Cricketers Pub on our last evening there.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tequesta, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

My wife and I were there the week of July 13-19 celebrating our honeymoon, Our Butlers were Adia and Flo and were so amazing and they were there for every our need and they came up with things that we wouldn't have thought of, the food was terrific the drinks were perfect and the beach and Island was breath taking, and then you have shopping we wanted to adopt Peta Gay and bring her back with us she helped with our clothing selection for the different events at the resort. The management and staff were very friendly and very accommodating.

Room Tip: If you can arrange a swim up pool room
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

My wife and I celebrated our 20th wedding anniversary these week at Sandals Royal Caribbean. It was a trip of a lifetime. May people made it great but a few people made it memorable. People like Sherry-ann and Hughill the butlers. These two were on top of our every need and went out of there way to make our time special. Things from a prepared bath tub with champaign and fresh flowers to towel art left on our bed. We had a special anniversary dinner of fine French cuisine served privately on our outdoor patio. Some of the greatest memories come from the staff. Every morning Howard Hamilton would have kind words and a cup of fresh flowers for my wife by the pool. By the end of the week Howard was like family to my wife and I. I also have to point out Verna and Micah at the swim up pool bar. They were absolutely phenomenal. If your looking for an amazing place to vacation where you feel like one of the family then Sandals Royal Caribbean is perfect for you, it was for us!!!!

Room Tip: The swim-up one bedroom butler suite is worth every penny
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Texas
1 review
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 17, 2014

Deborah with Beach Bum Vacation made this trip so easy! This is the second time we have used BBV and have been impressed both times! She sent us to Sandals Royal Caribbean and it did not disappoint! Beautiful beaches, and amazing staff who were friendly and very attentive. We went with another couple and participated in the catamaran cruise which you do not want to miss out on! Only warning-the PEACOCKS!! As pretty as they might seem, the make an awful screeching sound at 4:30 am EVERY MORNING! If possible, try to book something away from the front of the resort (away from the tennis courts), where they stay. If you have to pay more to go away from these peacocks...it's money well spent! Overall, relaxing and amazing staff! I highly suggest it!

Room Tip: away from the front (tennis courts) avoid the peacocks screeching each morning!!
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

We got married here on the 14th had a amazing sever named Nigel, he was always there to help us with the cake and when we was doing our reception he always had everyone's glass full and made sure that we was having a good time wouldn't of trade for a different person to do the job.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

My husband and I are on our last day here at sandals royal Caribbean. We have had a great time and all the team here have been wonderful. We got a club room and the club lounge staff was phenomenal. For our wedding sanjei our wedding planner was awesome, Nigel our waiter for reception was amazing, always had a smile on his face and I believe he truly enjoyed waiting on us. Big bird in cricketers always showed us a great time and made us feel welcome. Valentine with watersports is very friendly. A couple of the ladies I don't recall names but went above and beyond without having to to move up our dinner reservations and another lady came up and told me since we couldn't get a reservation at the Italian restaurant a couple nights back that on one of the following nights there would be a Italian buffet another night. We visited sandals Montego Bay and while the sand and beach was nicer and softer there, the service there did not compare to the service we got at Royal Caribbean.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sandals Royal Caribbean Resort and Private Island? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandals Royal Caribbean Resort and Private Island

Address: Mahoe Bay, Montego Bay 167, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Montego Bay
#5 Romantic Hotel in Montego Bay
#5 Luxury Hotel in Montego Bay
#5 Top resorts Hotel in Montego Bay
#5 On the Beach Hotel in Montego Bay
#7 Family Hotel in Montego Bay
#9 Business Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sandals Royal Caribbean Resort and Private Island 5*
Number of rooms: 197
Official Description (provided by the hotel):
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Orbitz, Caribbean Online Mgt Corp., Despegar.com, TripOnline SA and Tingo so you can book your Sandals Royal Caribbean Resort and Private Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Royal Caribbean Resort Jamaica
Sandal Royal Caribbean

Owners: What's your side of the story?

If you own or manage Sandals Royal Caribbean Resort and Private Island, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.