My husband and I booked SRC for our honeymoon. After everything that we dealt with for our wedding we were really looking forward to relaxing by the beach. Well that did not happen. When we got to the airport, we went into the Sandals Lounge, the employees there seemed like they were flustered and it was very unorganized. When we got to the resort we waited outside in the lobby, and then in the concierge office for an hour, before we were taken to our room. When we first walked in we thought the room looked nice, but after looking around we were totally disgusted. The floor was so dirty our feet were black from walking on it barefoot. The toilet room was so small that you had to go in, and hide behind the door to shut it. The hot water faucet on the sink would not shut off, even when we used the shut off value underneath. The toilet clogged 4 times while we were there, for no reason. The shower head was a joke, I think that it had different settings, but when I tried them it ended up spraying the whole bathroom with water. The dining table was so wabbly that my husband spilt coffee all over himself twice! The fan looked like it was going to fall out of the ceiling, and made a constant noise. We always ran out of water and soda, and when they finally brought us more they only give you four at a time. I asked for some juice one day and it never came. While taking a shower I noticed that the shower light and tub light were hanging out of the ceiling. The housekeeping crew came at all different times of the day, and since there is no door on the bathroom and a glass shower you had to time it right so you weren't in there when they came. Because if you forgot to put the "Do not Disturb" sign up they just came in. The pictures that are online are so doctored I could not believe it. I was actually sitting on the patio looking at the Sandals book, and the pictures were not even close to what the view from the patio looked like. The pictures of the river suites are not at all how they really look. There are only three of them, and you are right in the middle of the resturants, check-in and main pool bar area. I did not have one of those rooms, I had a beach front concierge room, but I would not want a river suite. The airplanes going overhead are so close that you have to yell if you are talking when they go by. The food was also gross. Everytime I tried to order from roomservice, I had to change my order because they did not have what I wanted. When we did go to the buffet, they served salad, fruits, rolls, veggie stirfry, mashed potatoes, and trout. Who eats trout at a five star resort? The beach bar staff were really rude, I asked for cheese pizza one day and she said I couldn't have any even though there was an entire cheese pizza sitting in the display case. There was never any cheese left for the nachos, and the ice cream shut off at 8pm, and they burnt the food 3 times. And this food tasted like my high school hot lunch, not a 5 star resort. We had stomach aches after every meal, and headaches after we had been in our room for awhile. I think that I had 4 "Miami Vice" drinks while we were there, and if you don't tell them to put alcohol in them they don't. And if you go to the buffet, get your drinks before hand, because we finished our meals twice before our drinks came. I tried to get to the private island Thai resturant, after calling for 3 days, and being told that someone would call me back (they never did) I was told that they were booked. Also the peddlers that sell things to you from the water are crazy, they float around and yell to each other and sing so loud, we were woken up almost every morning because they were outside of our room. We would go to sit on our patio and watch the sunsets and they would paddle over and ask us if we wanted to buy anything, even drugs, and then beg us to give them beers from our fridge! Don't even bother with telling the security guards, because they ask for beers too and hang out with the peddlers. And if you don't give them a beer they yell that you have "no respect ,mon". I can deal with alot of things, but since this was my honeymoon, and we paid alot for a five star resort, I really expected more. I would not recommend this "resort" to anyone. All I can say is spend your money somewhere else, because this place is a total waste.
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