Just returned from this resort. The staff absolutely make this resort. From Ricardo's omelette's to the entire Entertainmate crew. Storm, Richie Rich, Hollywood, Chico and Theodore keep you entertained all day, and night long. From activities on the beach to the incredible shows, they get you involved in a wide variety of activities, without being "pushy". They are all incredibly talented and know just how to keep guests entertained. I must say Tracey Ann and Corey are two of the biggest assets this resort has. They "go" all day long, making sure guests are taken care of while relaxing on this beautiful beach, and they do it with a smile. Tracey's beautiful smile can be seen all the way from the states. My wife and I can't wait to see these people again soon. They'te terrific. I do have to add the resort needs some updating. The buffet is limited, but the outstanding restaraunts make up for it.