Please note that my fiance and I traveled here with another couple and there 9 year old son. We were originally supposed to be in ocho rios at the sunset jamaica grande however, Delta vacations (I would advise against booking with delta vacations) called us 5 days prior to take off and stated that they overbooked the jamaica grande and that they were sending us to sunset beach. Although we traveled from March 28, 2013- April 6, 2013 and booked in august 2012. They reimbursed us some of our money because of the relocation. I was not upset but the other coupled had been to this resort in the past and wanted to try something new.
Now on to the resort. Overall a nice place to stay. First impressions were great, beautiful open lobby area and view of the mountains. Check in was a breeze and only took 15 minutes and rooms were ready. The outside of the hotel could use a coat of paint. Rooms were nice. We had ocean view in tower A. The walls are thin so do not plan on getting to bed early if your neighbor stays out late to party or in our case 3 children in the next room constantly fighting and screaming. Beds were not the most comfy but did the job. AC unit on the wall worked well but some nights it would drip constantly. Tower A is above the nightly entertainment so it is loud until 10-11 pm did not bother us as we watched most of the entertainment.
The beaches were not as clean as I thought they would be. Beaches are stoney so bring sandals or water shoes, There are sea urchins everywhere in the water be carful when swimming. There are some sandy swimming spots but must of the swimming areas have seaweed. The worst part about the beached was the trash. There were straws and straw wrappers in the beach and water. Cups laying on the beach and water. Sometimes a staff member would clean up the beach but not often. Some guests were disrespectful and just through their trash on the beach. Beautiful beach views on mo-bay. Snorkeling was great right from the beach. I advise guided tour with the staff which is included. There is a reef out about 50 yards and is one the best reefs I have seen. We seen jelly fish, puffer fish, sea urchins, snapper, reef fish and star fish.
Pools are nice as well but do get dirty fast i.e. straws and wrappers and cups and sand. The children's play area was a joke. Nothing like they claim on the website. The area is run down, dirty. The hot tub does not work and is filled with trash, lazy river does not have jets, trash in the area, watersides hurt the back and are on uneven. The fountains in the play area do not work.
beer and liqueur was good, did not have to wait long to get drinks, Food was excellent at buffet and restaurants, entertainment at night was very nice. Be careful of the cups as most are not clean. I solved this problem by keeping one cup every time. I had dirty wrappers in cups and lipstick. Staff are overall friendly.
The gym needs work. There are missing dumbbells and loose dumbbells. Two treadmills work, although one is stuck on an incline. The gym works but not my idea of an resort gym.
Overall, okay resort, I wouldn't go back if I had to pay full price. I would not go with just myself and fiance. If there was just some simple upkeep like taking care of the children's area and picking up the trash it would be a great resort.
- Official Description (provided by the hotel):
- Consists of two 10-story Sunrise and Sunset Towers. ... more less
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- Also Known As:
- Sunset Beach Resort Jamaica
- Sunset Beach Jamaica
- Sunset Beach Montego Bay
- Sunset Beach Resort Spa Montego Bay
- Sunset Beach Resort And Spa Jamaica
- Beach Resort Sunset
- Sunset Beach Resort Montego Bay Jamaica
- Sunset Beach Resort Spa Jamaica
- Montego Bay Sunset Beach Resort