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“Great people, great time!” 4 of 5 stars
Review of Sunset Beach Resort, Spa & Water Park

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Sunset Beach Resort, Spa & Water Park
3.5 of 5 Resort (All-Inclusive)   |   Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica   |  
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Kids Stay Free in May !
Ranked #21 of 63 hotels in Montego Bay
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
“Great people, great time!”
4 of 5 stars Reviewed March 14, 2013

My cousin and I stayed here Feb 17-24 and had an amazing time. The staff are very friendly, the food was awesome and the resort was huge. The only downfall was the beach....not the greatest but decent. Anyway, we highly recommend this place. It's a pretty good mix of travellers too.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (755)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Redditch, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2013

What can I say.... it was Heaven.
We travelled as a party of 5. As soon as we landed at the hotel I felt like I was in Heaven. I work long hours all year and to arrive here, I instantly felt relxed and in paradise and was handed a beer as soon as I arrived.

We travelled in April 2012 for 2 weeks. Me and my partner had our wedding here whilst there and all I can say was it was out of this world. We had nothing to worry about. A small problem at the start before but the hotel where hot on it to resolve it.

As UK travellers it was perfect for us. You can read all the US reviews but I feel they have too high exspectations. This is perfect for the price and star rating.

DRINKS - 9/10 plenty on tap to enjoy and not shy of measures

FOOD - 8/10 Loads to choose from but buffett can get a little repetitive some times but there are 4 other resturants to choose from.

ROOMS - 7/10 A little dates but kept very clean and tidy. AC is perfect and just what you need to cool down after a hot day.

BEACH - 8/10 Not a long beach but its clean, clear water and perfect to relax on.

POOLS - 9/10 Top pools for all ages. The kids pool was my fav.

ENTERTAINMENT - 7/10 was not perfect and didnt always last all night but after a long hot day all you want is you bed. Plus the bars are open all night.

OVERALL - 8/10 Would go back tommrrow...... Best holiday we have had, plus we got married here. Very happy memories. Sunset Beach you will always be in out hearts xxx


TOP TIP - Try and book a beach front room or a room facing the sea. The Views are wonderful.

Cheers

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 13, 2013

I stayed at The Sunset beach Resort from 3-1-13 till 3-11-13 and I had a great time. The Resort is the right size so your not walking all over the place to find things.The beaches were gorgeous and the water warm and inviting. The buffet was exactly like all the other all inclusives a little bit of the Native style food along with a Pasta station and salad bars. The Bars served cool drinks, try a Dirty Banana and a Miami Vice YUM. I paid for an upgrade and stayed in the Beach front Cabana . Worth every penny. I walked right out of my room onto sand with the Ocean a few steps away. Way better than taking an elevator up to your room. The Jamaican people are really kind, soulful and Intelligent Take the time and get to know the Tour guides they are full of wonderful Historic information . The local crafters in town can be pushy but a simple I'm good is the correct answer to give when saying no. One thing that i felt a little uncomfortable with was the number of feral cats on the property of the resort. I must have seen more than a dozen walking all over the place. They stalk out the buffet at night and hang around the kids pool. I'm just saying..The staff was great and helpful always. Overall a good choice.

Room Tip: Upgrade to Beach Front Cabana
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 12, 2013 via mobile

After reading some of the reviews, I formed the impression that this resort was a very good "value resort"......I was wrong.
the resort was excellent..The people was friendly, always asking if you were having a good time. Even the life guards at the kids pools were animated, always engaging with the kids. The food was very good. Excellent jerk, and the Chinese food was awesome. The resort was extremely clean, everywhere you go, you would see someone cleaning, painting, raking....the bathrooms were very clean as well. I observed the staff, always washing their hands, and some were wearing gloves. I would highly recommend this resort, and I look forward to going back next year.

Stayed March 2013, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonesboro, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2013

This was my 3 time visiting this hotel and I must say management has made some changes. The hotel is not the same, the food went down hill, staff try to do the best they can but they are under staff and over worked. My husband and I enjoyed the Al-Carte resturants more than the buffets.The excercise workout was good every morning. Our room was on the 10 floor and the view of the street was great at night with all the lights and music on the balcony we didnt need to leave our room.
The hotel is not near the town so to get there it takes a cab which can be expensive and not worth it. The pictures are over price for what it cost to make it. bring your own camera and develop when you come back home.
Overall our stay was not bad we will try out thier sister hotel next trip so that we can have a comparison to the Sunset Jamaica Grande.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2013

I’ve been to Jamaica twice now, and both trips were absolutely wonderful! But I am also a huge believer in your trip is what you make of it! With that said I loved Sunset Beach Resort! Yes people are correct when they say it could use a few upgrades! And yes I was disappointed about there being NO bar fridges in the room! But ultimately I can’t really complain about much else! I thought everything was kept very clean; service was awesome and oh so friendly! I loved that merchants came to the resort and set up there stuff, to be honest that where I did the majority of my shopping! The food was a lot of the same stuff every day, but it was good and delicious! I was disappointed in the “Beach Bar”, cause I found that the portions sucked, and there wasn’t enough variety! Drinks were delish, and the bartenders listen very well! Though I should state that I do not drink beer, but everyone on the trip with me, including my boyfriend, said the beer on tap was TERRIBLE! And they’d actually walk down to the Casino bar to get one that they could choke down! The entertainment was a lil’ lackluster, BUT again who needs entertainment when you’re vacationing with a great crew of people? The disco I thoroughly enjoyed! It and the casino were all in one, and I loved it! All in all I had a great time! I’d highly recommend it to others, and I will most definitely be going back some day!
Kate.T.
NB, Canada

Room Tip: We stayed in the East Cabanas (Room E108) I would highly recommend people to try to get these! You w...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2013

The place is older but the people make this resort. We had an oceanfront room with adjoining rooms, it was paradise. Everyone was so kind and polite Everyone greeted you, no one ever walked by you without saying good morning or good day. Food was excellent, with the buffet and the a la carte restaurants. We could have eaten at the Asian and Italian restaurant every night. We got back from Sunset Feb 23 and would go back to this resort in a heart beat. Renae from guest services is a "sweetheart" and appreciated her help with phonecalls and support. Clive was our taxi driver, he was great. We were in Jamaica 20 years ago and I have to say they certainly have cleaned up their act. I would recommend this property to anyone. We felt safe and plan on going back next year except we are bringing the rest of the family. See you next year. Donna-Lynn

Room Tip: The place is greeted you , no one ever walked by you without saying good morning We sta...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sunset Beach Resort, Spa & Water Park

Also Known As:
Sunset Beach Hotel
Sunset Beach Resort Spa
Sunset Beach Resort Jamaica
Sunset Beach Resort
Sunset Beach Jamaica
Sunset Beach Resort & Spa
Sunset Beach Montego Bay
Sunset Beach Resort Montego Bay
Sunset Beach Resort Spa Montego Bay
Sunset Beach Resort And Spa Jamaica
Address: Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Top resorts Hotel in Montego Bay
#16 On the Beach Hotel in Montego Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sunset Beach Resort, Spa & Water Park 3.5*
Official Description (provided by the hotel):
Consists of two 10-story Sunrise and Sunset Towers. ... more   less 
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