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Sunset Beach Resort, Spa & Water Park: Traveler Reviews

3.5 of 5
Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica
Hotel amenities
Sunset Beach Resort, Spa & Water Park
Ranked #17 of 61 hotels in Montego Bay
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3,383 reviews from our community

Traveler rating
    921
    1,401
    561
    295
    205
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Families
1097
 
Couples
672
 
Solo
53
 
Business
31
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Buffalo, New York
1 review
2 helpful votes 2 helpful votes
“Amazing Resort!!”
5 of 5 stars Reviewed November 17, 2012

This was my first time traveling with my son,it was me and the rest of my family and i can honestly say i had an amazing time. The water park was perfect for my son, he spent most days there either going down the slides or on the lazy river. My family and i enjoyed the food very much, espically the french toast in the morning. All three of the restaurants were surprisingly good, as we thought we were not going to like them. The buffet was good with lots of selections however not really much for children, my son eat mostly at the snack bar by the pool because they had grilled cheese and cheese burgers for him. My absolute favorite food was by a vendor that roamed around the resort who sold authentic Jamaican beef patties. They were $2 each but well worth it. The entertainment staff was awesome. Very friendly and into their jobs. You can tell they enjoy what they're doing. I only put my son in the kids club for one day but he enjoyed his time there, absolutely loved his teacher there and even came home with crafts. The games by the pool were geared more towards adults and older children (maybe ages 10+) my 5 yr old son could not understand most of the games but still tried to participate. My husband, brother, uncle, parents and I enoyed the games by the pool that were for the adults. The nightly shows were not what i expected as i have been to lots of other resorts with amazing shows performed only by the staff. These shows were based off of the guests, which when there was a lot it was fine but we had some dead nights in the middle of the week which made for a quiet show. The "disco" at night was fun as well (18+ yrs old). Good Music. Drinks. Dancing. And pool tables. I had an amazing time a this resort with my whole family, i defiantly would recommend this family resort and even some couples that i met were enjoying themselves. And i plan to return next November!!

Room Tip: I had ocean and bay view and it was amazing. My parents also had ocean and bay view and that was bea...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask katiehughes53191 about Sunset Beach Resort, Spa & Water Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Not real fancy but good enough.”
4 of 5 stars Reviewed November 17, 2012 via mobile

This resort is nice especially if you have children. There's a water park. The room I stayed in was basic but clean. My balcony had a great sunset view. Beach was a little rocky. Plus there is a clothes optional beach. Food was good. Slot machines. Group activites. Great value. I'd go back.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask VidaTravels about Sunset Beach Resort, Spa & Water Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brigantine
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Fantastic family fun for all ages”
5 of 5 stars Reviewed November 15, 2012

This property is everything you can ask for when traveling with your family. The property is clean the staff are overly friendly and the activities are fun. The food is so good it was hard to get filled because the urge to eat was continous.

Room Tip: every room has it's own advantage.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask havingfunBrigantine about Sunset Beach Resort, Spa & Water Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
burlington
1 review
4 helpful votes 4 helpful votes
“Definitely could have been better :(”
2 of 5 stars Reviewed November 14, 2012

So this was the first time we have traveled out of the country with our 2 little girls (4 and 7). I was so excited to get away and have a nice family vacation. Our 1st day at the resort was not so good...we got there around noon and we got lucky our room was ready but the room def did not look like the picture. It was so small and nothing to and my husband and I have stayed at many all inclusives in a basic room that have been very nice, but this did not even come close. I dealt with it and we headed to the food area, there was nothing for the kids to really eat, no chicken nuggets, no hot dogs, no grilled cheese, pizza was awful. The food in general was just bad the whole time we were there and we chose this place because it seemed so family oriented. The drinks are around 6 oz so you have to have like 3 or 4 of them to really fulfill your need. All of the other all inclusives we have been to, they at least have a refrigerator that is stocked each day with juice and soda but these were not. So then the pool, we waited 30 minutes for clean towels which by that time I was so tired and so irritated that I was ready to just pack up and leave. However, I went to the manager and expressed my concerns. She was very nice and tried to really accommodate us the rest of the trip, but the whole point is that this is supposed to be a family resort and it did not seem that way at all. The entertainment was geared very much towards adults; the daily activities were geared towards adults. It was very disappointing; however my girls did have a good time which was really all that mattered to me.

Room Tip: Pay the extra money for the better rooms
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
Ask Brooke H about Sunset Beach Resort, Spa & Water Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Ire Mun!”
5 of 5 stars Reviewed November 14, 2012 via mobile

Buffet offered quite the variety. Coffee delicious. Bacon to die for. Italian Resturant & Jamaican Resturant very good. All kid friendly food too. Only complaint about some foods...over salted. Had view of ocean. Stunning. Clean rooms. Mattress, too hard & pillows the pits. Shower head spray is bad but tub is shiny. Plenty of towels. Lots of activities. Also at pool. Water sports. Snorkeling, etc. many pools. Many "drink" stations. Smoking not permitted in all areas. Gardens & property is beautifully maintained. Warerpark amazing. One last thing...staff are so nice and helpful. They all say your welcome when you say thank you & look you in the eyes & it feels like they really mean it. So warm.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JoyLW about Sunset Beach Resort, Spa & Water Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Beach Resort, Spa & Water Park

Also Known As:
Sunset Beach Hotel
Sunset Beach Resort Spa
Sunset Beach Resort Jamaica
Sunset Beach Resort
Sunset Beach Jamaica
Sunset Beach Resort & Spa
Sunset Beach Montego Bay
Sunset Beach Resort Montego Bay
Sunset Beach Resort Spa Montego Bay
Sunset Beach Resort And Spa Jamaica
Address: Montego Freeport Peninsula | PO Box 1168, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Montego Bay
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Top resorts Hotels in Montego Bay
#15 On the Beach Hotels in Montego Bay
#17 Family Hotels in Montego Bay
#20 Romantic Hotels in Montego Bay
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Consists of a Beach Wing and two 10-story Sunrise and Sunset Towers. ... more   less 
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Sunset Beach Resort, Spa & Water Park
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