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“Completely overrated” 2 of 5 stars
Review of Half Moon, A RockResort

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Half Moon, A RockResort
4.5 of 5 Resort (All-Inclusive)   |   Rose Hall, Montego Bay, Jamaica   |  
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Ranked #4 of 63 Hotels in Montego Bay
Washington, dc
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
79 helpful votes 79 helpful votes
“Completely overrated”
2 of 5 stars Reviewed November 29, 2005

We've read so many wonderful reviews of Half Moon and are completely baffled. We just spent a week in a villa there and we were counting the days until we could get home. Our staff at our villa started out strong but after 3 days, the service really fizzled out. The food was terrible everywhere except the Sugar Mill. Everything was completely disorganized--we never got the same answer twice from different staff members. The beaches were OK, nothing special--had a good massage in the spa, but they were also completely disorganized. Half Moon could be a really lovely place to stay but they really have work to do in terms of gracious service, clean grounds, and better food. I wish we could have come home with a better review!!

Stayed November 2005
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed November 27, 2005

The Half Moon is a great place to unwind and relax. We went there for our 4 year anniversary, and this place was exactly what we needed. Even though the Half Moon is a kid friendly resort, there were not too many children there, which was a good thing during our visit. The staff is extremely friendly and deserves all the tips they earn and then some. I want to thank my wife for making me want to travel to wonderful places like Half Moon. I couldn't ask for a better amor verdadero. Special Thanks to EVERYONE who took care of us in W.C. 45!
Hope to see all of you next year!
Walk Good:)

  • Stayed November 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 23, 2005

We just returned from a five day stay at the Half Moon. We were there for our neice's wedding and stayed in a seven bedroom villa. Actually it was Villa 95, and our staff of Geneva, Alwayne, and Lisa were wonderful. The food they prepared was excellent, and the presentation was like something in a five-star restaurant. They couldn't have been any more accommodating. The resort itself is beautiful and so well maintained. The grounds are picture perfect. My only negative complaint would be that the location of the villas is so far away from the main area of the resort. Thank goodness we had golf carts. We did eat at a couple of the restaurants, and the food was very good. Service can tend to be a little slow, but after all you're in Jamaica. I would recommend taking extra dollar bills for tipping. Just a little bit of tipping goes a long way. Overall, our Half Moon experience was such that we definitely would return.

  • Stayed November 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 16, 2005

We just returned from a 7 day stay at Half Moon. It was the best vacation of our lives. We traveled with our children aged 9 and 11. Everything from the unique rooms, to the beach, the food, the stables, the service, the weather, the transportation was fabulous. Keeping in mind that we travel often to 4 and 5 star resorts throughout the Carribean and Hawaii, we rate Half Moon #1. We cannot wait to return. Expect only the best at Half Moon and you will not be disappointed.

Was this review helpful? Yes 15
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A TripAdvisor Member
4 of 5 stars Reviewed October 27, 2005

I travelled to Half Moon for a women's retreat from October 18th 2005 - October 23rd 2005. I truly had a wonderful time. We stayed in Villa 56. It was beautiful, and Lurlie (the housekeeper) was outstanding. I preferred breakfast at the buffet in the Seagrape Terrace restaurant, but many of the women stayed behind for breakfast prepared by our cook.

The beauty of the grounds is astounding, even with the small amount of rain that we encountered (Hurricane Wilma). Our favorite restaurant was the Royal Stocks Pub with the Sugar Mill running a close second. I would like to visit again when all of the restaurants are open.

I enjoyed swimming in the pool outside our villa and at the Hibiscus pool with swim up bar. One issue we had was that the hot tub was never hot. Half Moon was great, great, great.

  • Stayed October 2005
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiansted, St. Croix
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed October 19, 2005

Spent five amazing days at Half Moon in a beautiful Villa... the resort was beautiful, the staff was amazing, I had a blast. The villa was beautiful, what a luxury to be served breakfast by our own pool. If you are travelling with family or doing business, you cannot go wrong with a villa, it was wonderful. The butler, Everton, the cook Esme and housekeeper Michelle were terrific, hats off to them. Our group stayed in the villa for cocktails in the evening, and even had a terrific curry dinner cooked by Esme! Here is how good the service is- I am allergic to peppers, and Esme went out of her way to make a pepper-free curry plate just for me, and served it with a wide grin. We were treated like royalty! I was at Half Moon for a four- day meeting, and the conference rooms were beautifully equipped, with everything you could need. Terrific place to do business and enjoy as well! Spent some time at the stables, which were fabulous. All the horses were fat and fit, which is a rarity for hire horses in the Caribbean- you could see how beautifully managed they were, Trina obviously manages every detail carefully. I plan on returning to take lessons with her, she was amazing!
There was some construction wrapping up while I was there, and it was fun to see them put the finishing touches on the new additions. I am looking forward to returning and staying there, they look beautiful. I was with a group of 7 women and we were treated very politely, even the construction workers were well behaved.
I would return to Half Moon tomorrow if I could, and enjoy every second of it. Highly recommended!

  • Stayed October 2005, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 25, 2005

OK, we stayed for the new years' eve, and perhaps that was why the whole hotel was in a chaos. We really looked forwad to our stay, but when we arrived after a 4 hours exhausting drive from Kingston, we were greeted by refreshments and were told to wait until the check-in was completed. We expected to wait for 15 mins, bu waited 3 hours!! When we got to our room, the card key didn't work, took another 1 hour to get somebody to fix it, then discovered that the french doors cannot be closed at all. After another 2 hours wait (and it was well after dinnertime) we were finally shown to another (better) room. The rest of the stay was fairly OK, except the fact that we nearly ended up not being able to eat on the new years' eve, because almost every restaurant was boked up. The beaches are breathtakingly beautiful, the ground unbelievably spacious, but the management ... have they overstretched?

  • Stayed December 2004
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Half Moon, A RockResort

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Montego Bay
#4 Top resorts Hotel in Montego Bay
#4 On the Beach Hotel in Montego Bay
#4 Luxury Hotel in Montego Bay
#4 Business Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Half Moon, A RockResort 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
Nestled on a two-mile, crescent-shaped beach on Jamaica's northern coast, Half Moon, A RockResort, is truly paradise found. This spectacular, 400-acre luxury resort features pristine, whitewashed cottages surrounded by beautifully landscaped gardens and the sparkling Caribbean Sea beyond.Expertly combining Old World charm and elegant modern touches, Half Moon offers 197 guest rooms and suites, and 31 private four- to seven-bedroom villas. Its world-class amenities include the renowned Fern Tree Spa, an 18-hole signature golf course, a Dolphin Lagoon, fitness centre, equestrian centre and more. With its spectacular seaside location, rich Caribbean heritage, warm and attentive staff and exceptional array of amenities, it's no wonder that this iconic Jamaican destination has set the standard for luxury Caribbean resorts for 60 years. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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