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“extraordinarily nice” 5 of 5 stars
Review of Half Moon, A RockResort

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Half Moon, A RockResort
4.5 of 5 Resort (All-Inclusive)   |   Rose Hall, Montego Bay, Jamaica   |  
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Ranked #4 of 63 Hotels in Montego Bay
new york
Top Contributor
56 reviews 56 reviews
56 hotel reviews
Reviews in 47 cities Reviews in 47 cities
130 helpful votes 130 helpful votes
“extraordinarily nice”
5 of 5 stars Reviewed March 29, 2009

We stayed here for a friend's wedding and thoroughly enjoyed it. We hope to go back sometime soon.

Rooms - we stayed in one of the spa suites, and it was spectacular. It was very roomy, spacious, modern and comfortable, with large windows overlooking the water and the spa cabanas. The bed was extremely comfortable, the shower (which had multiple showerheads) was amazing, and the linens were great (except for the bathrobes, which were cheap, short, cotton print kimonos). The beach was directly below the room, and the sound of the water was spectacular. It had an open floorplan with a huge freestanding tub and massage tables, and it had a nicely sized balcony with two lounges and a table with chairs. Because the resort is so spread out, we tended to use the small, lovely, and uncrowded beach right in front of our room - it didn't have any service, and there was no one to deal with the inevitable lounge-hoggers who put their things on their chairs and then disappeared for hours on end, but there were usually still enough extra loungers to go around if you were willing to track them down and drag them around. There was a small pool on the land side of the rooms - it usually had several kids in it, and we focused on the beach instead.

During our trip, we also spent some time with friends in other types of accommodations - the standard rooms closer to the front of the resort were quite nice, furnished in more of a colonial style. The villas had nice private pools, and their staff was just fantastic, but the bedrooms and bathrooms could have used just a bit of TLC.

Food and service - The restaurant food was generally very good. The banquet food was good for what it was (i.e., buffets with chafing dishes), and the banquet locations were absolutely wonderful. The bartenders were generally pretty good (and the standard rum punch was wonderful). Housekeeping was fine, once it showed up - we were usually out of the room from 9am until 2pm, and not once was the room made up before 2pm. We usually ended up getting frustrated and calling for service at 2 or 2:30, and the room was usually cleaned within 60-90 minutes of our call. We had a bit of frustration with trying to eat a late dinner, as most of the dining shuts down at 9, and about the only way to eat between 9 and 10pm is to get room service or to dress up for one of the better restaurants (later in the evening, the sea grape relaxes its dress code and has a smaller menu) - I can understand why dress codes are a good thing, but there should be a more casual option during all dining hours.

Spa - I did a couple of the spa services, and they were nice, but nothing out of the ordinary. I didn't see very much of the spa facilities - never got an orientation or tour and didn't wander around too much - but I understand from other people in our group that there were common facilities I didn't see that were very nice.

The location is nice - oceanfront, not too far from the airport, but no disruption from the planes, and the resort is sprawling and spread out so that it feels like a peaceful getaway. There is plenty of security, and the resort feels perfectly safe. A couple of guys in the group walked from the resort to a jerk chicken restaurant not too far away - there was an extraordinarily heavy police presence on the section of main road where they were walking, and they didn't feel entirely comfortable.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Toronto, Ontario
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 19, 2009

The Half Moon is one of the resorts in the Caribbean. HUGE grounds that include multiple pools, bars, restaurants, spa, golf course, tennis courts, horse riding, dolphin experiences and beaches! We had a two Bedrom Hibiscus Suite which was right on the beach! Went for Xmas. the staff are so friendly and pampering. Played tennis every day and have multiple courts! The pools are huge and each one has a swim up bar! Horse rode on the beach which was such a fun experience! Dolphin experience is incredible! Restaurants are good too!
There are three main ones that we went to each multiple times:
1) Il Gardino: Nicest one. Northern Italian. Very formal, intimate. FANTASTIC!
2) Sugar Mill: Second nicest. Jamaican/American cuisine. So nice to sit outside in the white christmas lit garden and watch the mill go round and round and the waterfall. *Dinner only.
3) Seagrape Terrace: Main restaurant. Nice to sit on patio overlooking beach or inside. Went here every day for breakfast/lunch and sometimes dinner.
We also went to the neighboring Ritz Carlton for dinner twice (to two different restaurants) they were both excellant as well. One was very formal and the other was more casual and had a view of their pool.

Would go back in a heartbeat!!!!!!

  • Stayed December 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2009

We just returned from our yearly vacation with grown children, their spouses, and our grandchildren (aged 4,3,2, and 1). We decided to go to Half Moon this year, instead of our prior trips to a house in Providenciales. We reasoned that the grandchildren needed more activity, and we needed more of a rest. Half Moon was perfect. The maid, cook, and butler added to our relaxation and everyone had a great time.
Just a few thoughts: The restaurants are just OK. We enjoyed the Sugar Mill, but actually decided that if we go back next year, we'll stay at the villa every night. Next year, I'll ask for a few different meals (i.e. By the time I discovered that our cook would make lobster, the grocery store didn't have any...) Our villa was comfortable and roomy but had not been renovated. My understanding is that next year they will be tending to that, and it is needed. Also, the high speed internet is not exactly 'high speed'... but we made do.. Minor quibbles. Really minor...
After the kids left, my husband and I moved into Cottage 4 (room 45 to be exact) and stayed a few extra days. No more cook. The first evening, we decided to go to the little restaurant that was listed on the hotel information as serving sandwiches and salads (Oleander, maybe?). It was supposed to be open, but when we took the golf cart over (another plus - no cars!), we found them to be closed. We returned and tried to eat at Sea Grape, and were turned away because my husband was wearing a golf shirt and shorts. We were not pleased. I believe a hotel like this should offer some alternative for casual dining. We ate in our suite on the veranda, and it turned out to be lovely, but still...!
Another night we took a car provided by The Native restaurant in Montego Bay. The food was delicious, and we will go back if we return without the whole family next year.
Over all, the entire family agreed it was a perfect trip. We recommend it highly. (Oh yes, and the spa is fabulous. One of the best any of us have ever visited - and we've been to many.)

  • Stayed February 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fair Lawn, NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2009

We had the "Good Life" package that included a Superior Room. Our room, 205, was on the second floor of a cottage. You enter the cottage with a key, then traverse a flight of stairs to get to your door. The room had 4 windows, one with a view of the ocean through the palm trees, and a small wrap around balcony with a table and chairs and view of the ocean and grounds. It was modern enough, and quite clean. It had a nice a/c unit that worked perfectly. The room was 18 X18 and included a walk-in closet, large king sized 4 poster bed, two comfy chairs, a desk and chair for work, ports for internet connections, a refrigerator, and small TV. See my posted photos. It was very classy with a touch of modern. The bathroom was adequate, large enough, but not particularly luxurious. All in all, this room was splendid for its purpose. Quiet, relaxing, comforting and very spacious for the two of us.

The room was located in the Oleander section. This is a 5-7 minute walk to the main hotel area where the Seagrape Restaurant, Hotel Lobby, and main swim area is located. This meant we were close enough without being on top of the action. We looked forward to our stroll through the gardens to get to the main area. It was near the Spa and the Fitness Center and a two minute walk to that amazing 50M lap pool.

We went during a time when there were very few guests for whatever reason. It was as if we had the grounds to ourselves. Immediately noticeable was all of the hotel employees constantly cleaning, planting, pruning, etc. The grounds are immaculate, particularly for it's size. the gardens are lovely and there are paths to walk or bike ride at your leisure.

The water is truly turquoise and clear, though fish are hard to find. The main swim area is a delight to be in, and one can practice their open water swimming if they so desire. Pull up a chair in the shade provided by a palm tree or palapa and you can almost spit into the ocean it is so close. There is bar service at the beach so you can sip pina coladas, relax and soak in the view and the sounds of the ocean in perfect relaxation.

Our experience at the spa was equally delightful. We had a couples massage followed by a spell in the steam room where we were handed a glass of refreshment. Now I get a kick out of being served a drink on the beach but being served a drink in the steam room?? Now that is a touch of class.

The restaurants were hit and miss. We only ate at the Seagrape, Sugar Mill and Il Giardino restaurants. Service at the restaurants was OK but that depends on your expectation. If you are expecting world class service as you might at a 5 star restaurant in NYC you will be disappointed. If you accept you are at a resort in Jamaica you will be pleasantly surprised. This means that most of the time they will get your order right, and serve it on time. Occasionally there will be a miscommunication or two, a longer wait than perhaps you expected, or the food just not cooked quite as you were told. It is Jamaica so you do need to roll with the punches so to speak and don't let it get to you. I would recommend going with the "specials" of the day, and avoid the steaks. That said, we enjoyed nearly every meal, but if we had been paying the prices charged, rather than being on the all inclusive meal plan, we would have been a bit upset at the quality of some of the dishes. Of the 3, Seagrapes and Sugar Mill are the standouts, Il Giardino has a way to go.

The same is true of the mixed drinks. We never had a pina colada that tasted the same twice. It seemed that it was be completely different, with different ingredients, depending on who made the drink. On evening the electricity was down and we were told no blender drinks from one of our hostesses. But the other just went to a different bar area that had power and got the drink for us. Another time my wife asked what was in her dish. The waiter said it contained crab meat and my wife returned the dish (the menu had not said it contained crab meat). Later the waiter returned and said, sorry, but that it did not contain crab meat. About two thirds of the time we would be told of the specials without asking. Why they don't advise you every time we could not figure out. So, do ask every time about the specials. If you ask for instance what flavor ice cream they have, and you don't hear the flavor you want, ask if they carry that flavor. You may be surprised at the answer. These experiences kept our expectations of our wait staff low, which meant we ended up being quite happy with the service overall.

The place lacked a nightlife. There was the Calypso Boyz, a mediocre three some playing American covers on acoustic guitar and large thumb piano of some sort every afternoon. It was a nice touch but nothing to stay for. In the evening you had a jazz band playing lounge music by the Seagrape restaurant. Also, at the Sugar Mill, you had a duet with guitar perform nightly except Mondays. They took requests and were OK but again not particularly inspiring.

To keep in touch back home, we spent $14 for an hour on the internet in the business center. They give you a card and you sign in each time. Since all I needed was my gmail to keep in touch, this lasted all 5 days for me. Other's brought their laptops and were using them in the main hotel lobby lounge. We decided to leave ours home.

That aside, this resort met our expectations in the following respects. The grounds were expansive and allowed for lovely walks amid gorgeous gardens and scenery. The bike riding was equally enjoyable. The beach was delightful. Water was great to swim in, you could drink there, relax by the sun or in the shade. They had an amazing 50 m lap pool that allowed us to work off the calories from overeating and drinking. There was a swim up bar that served our favorites. And the place was quiet, and very easy going. It's Jamaica, ja mon.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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VA
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 7, 2009

This was our 3rd visit to Half Moon in the past decade.
We love the place - very sentimental to us as it was the site of our first vacation together and one of our anniversary trips.

We love the place -- but part of that appeal is the quirkiness that blends the best and worst aspects of old world charm, modern luxury and developing world service.

If you did not know, the place was founded by a dozen+ British families and still has a strong influence. from the white Roman columns that adorn the main building to the statues of lions on the lobbies to the photos of royalty visiting through the years.

The setting/location can't be beat -- just minutes from the MBJ airport ( you can see planes take off and approach, but don't hear much of it) you can leave the East Coast in the AM and have your toes in the sand for a late lunch. The newly remodeled airport should have sherpa guides to get you from your gate to the customs area -- easily a 15 minute walk!

The beach is a perfect half moon and just across the road is the golf course at the foothills of the mountains.

Accomodations are also thoroughly old world tropical -- remember the Ethan Allen British Classics plantation line. We have always stayed in the original section of the property - the West Cottages which are two story buildings with 4 - 6 or so units with either a balcony or terrace, 75% of which are steps to the beach. Some of the larger units set to the back or side of the buildings have private plunge pools.

We highly recommend anything oceanfront, the junior suites have a nice sitting area. The sound of the waves and steady breeze being waterfront can't be beat.

We booked on line -- free category upgrade for doing so -- and requested the same unit we had on our last visit. No such luck. Despite being sent to VIP reception, it took 15 minutes to figure out if our room was ready. It was, but not a ground floor ocean front unit as requested. It took another 15 minutes to find out if a GF showing empty was clean (all relevant mgrs were in a meeting -- in 5 minutes someone could walk there and open it and look) and it wasn't. We waited an HOUR for the room to be cleaned, despite assurances it would be ready soon. How it takes an hour to clean a hotel room is beyond me.

But we were not specific enough in our request. Despite our original request for GFOF, when we said we preferred GF to the 2nd floor originally assigned, we did not realize we had to reiterate the OF preference again.

After the hour-long wait we were taken to a GF, but not OF. Back to VIP reception. AFter another wait, we were sent to see another room. What do you know, GFOF and right next door to the unit we had on our last visit. Room assignments by trial and error! A great room, painful process. Best/Worst at its finest.

Many of the units have recently been remodeled. Hard to tell if ours had. Flat panel TV, nice sofa, but lumpy mattress and a bathroom out of a Holiday Inn (double vanity, but a $10.99 Kmart shower head aimed at my adams apple (I am only 5'9") and a cheesy fiberglass drop in tub that was only 3/4 normal length, which created a torrent of stray shower water onto the bathroom floor. No fan, just a screen-less window that opened to the service area behind the building where the staff comes and goes with a clear view into the shower! The beach towels in the closet were fairly plush and absorbant, but the bath linen were thin and bare to begin with and were not new. More B/W

Half Moon has various all-inclusive packages. Not the dreadful buffets you think (though they do have lunch and breakfast buffets which are stocked with tasty items, both with local and more traditional bents). Don't think twice, go on an AI plan. They run about $170 per person per day, but they include the in-room mini-bar, room service orders (coconut pancakes each AM for breakfast on the terrace -- quite perfect) and all you can drink, which was a significant bonanza when trying to block out Obama Derangement Syndrome that had been plaguing us for several months now. Plus, with the ala carte prices, we estimate the meals alone ran close to $200 pp daily. House wine is included, but who wants wine in the land of rum!

They also have variations of the AI plan for golfers or spa goers, but for the life of me, I cannot understand why they cannot figure out someway for one person in the room to be on the spa plan and one to be on the golf plan. All guests in the the same room have to be on the same plan. Fat lot of good that does for a rabid golfer and a spa addict couple! Our #1 complaint -- only because it is a long-lasting one, since our first visit in 2000!

The sugar mill restaurant at the golf course is the best of the bunch. YOu are not limited on how many times you can eat at each venue, so go there half the nights for dinner. Order the King of the WEst INdies surf and turf at least once. Most tender filet and very tasty shrimp. Worth the 10 minute shuttle ride over. The Italian dinner-only in the main building is quite good. The Seagrape Terrace is huge and the main eatery with both indoor and outdoor seating (no one seems capable of generating a weather report at Half Moon - the inhouse TV channel showed PC and 81 day and night for 7 straight days. Several dozen diners went scrambling for cover one evening when a shower lasting most of the meal "miraculously" appeared) and is the only venue serving all 3 meals.

Room service is great option for breakfast, and worth doing at least once to see how the staff manage to balance the entire tray of goodies on their head! Last time we even saw someone riding a bike to our room with the full AM complement perfectly perched on his noggin! The room service menu is limited, but ignore it. They will pretty much bring you anything you want if you have see it on the Seagrape menu during your stay.

We did not bother going to the shopping village -- also a shuttle ride -- and the Asian/Indian restaurant or the British Pub (why anyone flies 1000 + miles to a luxury resort and then feasts on steak and kidney pie is beyond my comprehension) Also, it seemed like many of the storefronts were vacant.

The fitness center is quite good. Plenty of machines, never a wait and each cardio gizmo with its private TV screen with the full complement of DTV channels.

The new Fern Tree spa is out of this world. Huge, well designed and some very skilled massage therapists (we are in the hospitality and spa business, and we give the whole operation a thumbs up). Not to be missed are the ocean massage cabanas. Two cabanas, one at either end of a pier 15 feet out to sea, the two cabanas are spacious enough for a couples massage. All the doors and windows open -- very dramatic, though who the hell is looking at the ocean when they are face down in the head rest or lying on their back! No music, just the sound of the waves breaking the water lapping against the rocks and pylons beneath you. We could not believe the guests were not lined up two deep all day long. In typical Best/Worst fashion, on our 2nd trip to the cabana we had to suggest to the spa folks that it is better to have the therapists meet us at the cabanas ( instead of us going to the spa, changing into robes, walking to the cabanas and back again just to change back). Guess we needed to tell them to bring the receipt with them as well, because they did n't think to send their technicians so equipped, so we still had to go back to the spa. 3rd time was a charm, so we thought. We told them to meet us and bring the receipt, but we were not specific enough and did not tell them to bring a pen as well so that we can sign the receipt, so back to the spa afterward once more. 5 star experience with a touch of Keystone Cops.

In 3 trips to Half Moon, I have yet to golf at the two other courses just down the road. HM has an RTJ which is quite playable -- not water hazards but plenty of sand. The greens are challenging and all break towards the sea. Only $125 including the caddy fee -- one of the best resort golf values on the planet. And the caddies are a must -- ask for Cleveland - his cries of "Good shot, mon!" - keep any hacker motivated. A $20 tip is appropriate -- I think they don't see a dime of the caddie fee. Unfortunately, for my round, Cleveland was there, not engaged but was not assigned to me despite my request. In the spirit of "fairness" (see ODS referenced above) all caddies working each day get their turn to earn money before anyone gets a 2nd bite at the apple. Instead I got Jamaica's version of Fanny Sunnerson, who misread some greens badly and took/made at least a dozen calls on her cell phone.

No real nightlife which is fine. Happy hour Calypso Boys do some entertaining covers and the Sugar Mill has the same duo they have had for over a decade for serenades of your choice. One of the evening bands that plays in the Seagrape gazebo could do without -- the band was ok, but the vocalist would not merit the scorn of Simon Cowell. Stick with the instrumentals, please -- much more relaxing and not a soul ever dances.

The other adorable thing about Half Moon is we always see some characters there. With so many repeat and long term guests (many Euros come for 2 - 3 weeks and the time share units are very popular) there are no shortage of friendly folk to mix and mingle with (or to applaud you on your 5 year annivesary and to share the cake with). Mainly a couples destination - off all age ranges, but trending older. There is a kids club, maybe that is where the tikes were for we saw few of them about.

We truly love Half Moon, for all its quirks. We will be back, again and again.

  • Liked — Setting, quirky charm
  • Disliked — Inconsistent service/experience coimpared to potential and previous experience.
  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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New York
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 14, 2009

The resort was great overall. Not at the elite level of some other places around the world in this price category, but does well enough to make you consider coming back. We travelled with our two young children (3.5 and 1.5) and managed to make it through without a single complaint from them, or even a mention of going back home. That is success for any parent on vacation. Some details on the mostly good, and some of the not as good.

The Room

Upgraded to one of the Royals Suites on the beach, with bedroom and separate sitting area. Room decor nicely done. View gorgeous. After first couple days, ate breakfast on our patio each morning staring out to sea. Only issue for kids, is that at this part of the resort, although the beach is just a few yards from the room, it is a drop down a 4 foot wall of rocks. So put a leash on the toddler.

Only minor complaints here were the lack of flat screen tvs, had to rent dvd player if you wanted one, cd player was the alarm clock in bedroom, and the outlet (hairdryer) didnt work in the bathroom.

The Beach

Best beach for swimming/snorkeling/water sports is the main beach by the lobby and SeaGrape restaurant. Others more rocky/shallow. We had amazing weather for most of the trip, so even young kids like ours enjoyed the water. Crystal clear water as calm as a backyard pool. (last couple days water was rougher, but still fine for anyone over 5 or 6.) Didnt get a chance myself, but the snorkeling looked like it would be great a little further out, maybe 20 yards from shore. Plenty of people took advantage of the canoes, paddle boats, snorkeling equipment, and floating deviced handed out at the beach. (for a tip of course)

Tips

You will hand them out frequently. Seems you cant go 10 feet without someone doing some sort of tip-inducing service for you. But after you get used to it, it is no big deal. Just come prepared with alot of small bills.

Staff

Mostly kind and courteous, with a few exceptions.

Food

Pretty mixed depending on which meal, and where you got it. Overall, the options were limited however.

Breakfast - the buffet at Seagrape was great, with more variety and options than you will probably need. For us, it didnt really work, as our young children really only wanted cheerios. So the better option as mentioned above, was to order room service. One continental breakfast was enough for all 4 of us, and cost only $17 in total versus buffet at $25 per adult. And managing small children much easier at room.

Lunch - Seagrape the main option, but we found that ordering takeout from Oleander (if your room is out that way) was the better option for us. Serve simple, but good sandwiches, and again we could manage our children better at the room/patio overlooking the ocean. BLT and grilled ham and cheese excellent.

Dinner - thought room service food was borderline awful. So out to the restaurants, which were very good. Both the SeaGrape (which finally served some Jerk Chicken as one of the specials) and Il Giordana were very good, and the service excellent. Did not go to the India/Thai place, as we went to that area earlier in the day and it creeped us out. Secluded and mostly empty. As we saw it, there was no reason to ever venture that far from the rest of the resort.

BBQ dinner held near a beach a short cart ride away from main resort area every Monday (?) and Friday. We chose to go Friday, since someone told us there would be a magic show the kids would love. I would say the BBQ was a bit above average, with plenty of food, and a welcome change given the limited options at the resort. (Food also had more of a native Jamaican flair to it than the other options) The magic show, which had sort of a voodoo vibe to it scared the bejesus out of my two young children. So cant tell you how that was, as we had to leave before the nightmares took hold.

Swimming with Dolphins

Had never done this before, and as it was Mom's dream to do this, we did it. (Except her being pregnant meant she couldnt actually do it. Apparently dolphins dig pregnant ladies a little too much) Mixed experience. 3.5 year old too scared of big fish (sorry ,mammal) with big teath to get in the water. The other could have done without it, but a bit braver. We were the only ones there. The guy who actually took us in the water was great, friendly. the guy who escorted us there, was one that kind of rubbed us the wrong way.

Kids Center

Was great. Plenty of activities set up every day. Kiddie pool. Much to keep them busy. Ours were a bit too young to leave alone with the staff, but we still made it part of our daily ritual to get them there to play with some of the other kids or just use the facilities.

Would add more and contact if you want to know more, but this is getting kinda long already. Hope it was helpful.

  • Liked — Location on beach
  • Disliked — Limited food option
  • Stayed January 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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istanbul
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 13, 2008

nice ressort, nice food,

BUT
services are fake and poor :
despite the fact that we announced our honeymoon trip, only a paper sheet of "congratulation". We mentioned the 2nd day of our trip, that we are surprised, considering such a resort, we were expecting more kindness... Despite this remark, nothing, behind the "smiling appearence". Note that we were not in the need of a cheap champagne... but only the intention... which did not come.
Dissapointing.

  • Liked — food
  • Disliked — service
  • Stayed December 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Half Moon, A RockResort

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Montego Bay
#4 Top resorts Hotel in Montego Bay
#4 On the Beach Hotel in Montego Bay
#4 Business Hotel in Montego Bay
#4 Luxury Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Half Moon, A RockResort 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
Nestled on a two-mile, crescent-shaped beach on Jamaica's northern coast, Half Moon, A RockResort, is truly paradise found. This spectacular, 400-acre luxury resort features pristine, whitewashed cottages surrounded by beautifully landscaped gardens and the sparkling Caribbean Sea beyond.Expertly combining Old World charm and elegant modern touches, Half Moon offers 197 guest rooms and suites, and 31 private four- to seven-bedroom villas. Its world-class amenities include the renowned Fern Tree Spa, an 18-hole signature golf course, a Dolphin Lagoon, fitness centre, equestrian centre and more. With its spectacular seaside location, rich Caribbean heritage, warm and attentive staff and exceptional array of amenities, it's no wonder that this iconic Jamaican destination has set the standard for luxury Caribbean resorts for 60 years. ... more   less 
Reservation Options:
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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