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“Wonderful!” 5 of 5 stars
Review of Half Moon, A RockResort

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Half Moon, A RockResort
4.5 of 5 Resort (All-Inclusive)   |   Rose Hall, Montego Bay, Jamaica   |  
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Ranked #4 of 63 Hotels in Montego Bay
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
“Wonderful!”
5 of 5 stars Reviewed December 3, 2013

(Before I reference Half Moon, be warned that Montego Bay airport check in is a time consuming nightmare as is car rental)

Half Moon however is fabulous! Location is beautiful and perfectly cared for. Restaurants are great (particularly Sugar Mill and Il Giardino). We were in a Royal Suite in West Cottages which was a great location as we could easily walk to the main section of the hotel. The private pool was lovely and the suite beautiful.

The thing that makes the place so special is the lovely staff who were so kind and friendly (with a couple of exceptions at the Seagrape!).

We took our 18 month old baby and he was very welcome :). We were pleased with the real crib rather than the usual hotel pack n play.

Can't wait to return.

Stayed December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,255 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (370)
Date | Rating
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  • Spanish first
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English first
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2013

We returned to Half Moon to celebrate my fathers 60th birthday with a crew of 12. We stayed in one of the Garden Villas with a staff which included Cassler, Olive, and Tracy Ann. I wont dwell on the weather, scenery, and location because the title of my review accurately describes that. I will say that I have NEVER in my life have experienced such amazing service and proffesionalism. One of the individuals in our party had dropped $150.00 without even noticing and Olive found it and gracefully returned it. Cassler was so friendly and accomodating catering to all of the adults and kids' needs always with a smile on his face. Tracy Ann made us amazing meals including curried goat which was to die for. At the end of the trip we were sad to not only leave paradise, but to say good-bye to our new friends. Once again, Half Moon delivered above and beyond our expectations!!

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattapoisett, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2013

We rented a Villa for a week for 11 family members(6 adults and 5 children under 8). Our experience was outstanding. Andrea an administrator, Carmen our cook, Keith our butler, and Junette our maid all provided services above our expectations and gave our family a most memorable week. The Spa experience and Sugar Mill Restaurant were excellent. It was our first Villa experience and we all want to do it again. The Villa made it nice for the children. They had their own pool, meals in bathing suits, no dressing for 3 meals a day in restaurants and golf carts to get around the complex.

Room Tip: A villa close to the ocean!
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, December 16, 2013
Dear Valued Guests,

We sincerely appreciate you taking the time to share your Half Moon experience on tripadvisor. We are delighted you had a `Royal’ experience. Thank you for recognizing the team, the staff members are truly the ones who learn the idiosyncrasies of our clients and make each visit special. Your comments were shared with Andrea, Carmen, Keith, Junette, and indeed the entire team to include Spa and Sugar Mill Teams.

Again, thank you for selecting Half Moon; we certainly look forward to the pleasure of welcoming you back ‘home’.

Sincerely,

Shernette Crichton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellesley, Massachusetts
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 2, 2013 via mobile

This is our second visit to Half Moon with 3 generations of family, and we will be back next year! Lovely beaches, plenty of pools, bars, tennis, golf and horseback riding. Old school service (the kind so lacking elsewhere) and plantation feel make Half Moon unlike other Caribbean resorts.

Stayed November 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2013

I love Half Moon Bay. Have visited many times. The resort has many special activities, be sure to get a tour of the property so you know all of the dining and activity options. We also love the golf course and the caddies. Be sure to rent a golf cart for the week. The best beach is down by the main restaurant.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Windsor, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Stayed at Half Moon for at site visit for a client and the experience was one of a kind. Grounds were great and well kept. Staff was friendly and approachable; went above and beyond to ensure the experience was great. Restaurants on site were decent. Pepper Pot was superb & price was ok. Options for weddings and events were plenty and Spa was one of a kind...a must see and experience. Would recommend for wedding or honeymoon.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

My friend and I went to Half Moon to celebrate a milestone birthday of mine. We went over Veteran's Day weekend and I can't say enough about how perfect the stay was. The resort is well managed and the staff are accommodating to all sorts of travelers. We had good experiences at all of the resorts restaurants and the staff in all of them soon became the highlight of the experience. I have to give a shout out to the Jerk chicken at the beach BBQ and at the Seagrapes Terrace Restaurant. I had it every day. Also have to give a shout out to Caswell and the dirty banana frozen concoctions that he made every day, and beautiful Michelle who delivered them to us. Thanks to Dean at the Italian restaurant for the wine recommendations and Alvin at the bar there. Can't forget Camille at check in and Brandt, the local MJ look alike.Would go back as often as I could afford it.

Room Tip: Stay in the west cottages if you can, it is walk out to the beach
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, December 6, 2013
Dear Valued Guest,

Thank you for choosing Half Moon, A RockResort to celebrate your very special occasion -your Birthday. We are delighted the team created an experience of a lifetime for you. Your beautiful comments will certainly be shared with the team members mentioned.

We’re happy your stay celebrating special occasion was all you anticipated and we thank you for sharing your experience so expressively on TripAdvisor. We certainly look forward to the pleasure of welcoming back ‘home’ for many more Birthdays...best wishes!

Sincerely,

Shernette Crichton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Half Moon, A RockResort

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Montego Bay
#4 Luxury Hotel in Montego Bay
#4 On the Beach Hotel in Montego Bay
#4 Business Hotel in Montego Bay
#4 Top resorts Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Half Moon, A RockResort 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
Nestled on a two-mile, crescent-shaped beach on Jamaica's northern coast, Half Moon, A RockResort, is truly paradise found. This spectacular, 400-acre luxury resort features pristine, whitewashed cottages surrounded by beautifully landscaped gardens and the sparkling Caribbean Sea beyond.Expertly combining Old World charm and elegant modern touches, Half Moon offers 197 guest rooms and suites, and 31 private four- to seven-bedroom villas. Its world-class amenities include the renowned Fern Tree Spa, an 18-hole signature golf course, a Dolphin Lagoon, fitness centre, equestrian centre and more. With its spectacular seaside location, rich Caribbean heritage, warm and attentive staff and exceptional array of amenities, it's no wonder that this iconic Jamaican destination has set the standard for luxury Caribbean resorts for 60 years. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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