First off I would like to say that we completely loved Half Moon! It was our first time to Jamaica so we had no idea what to expect. We came down for a wedding eager to embrace all the experiences that Jamaica and the Half Moon Resort had to offer. Needless to say, we could not have had more fun and a better time with all of the remarkable views, facilities, and staff! We would highly recommend the Half Moon Resort to anyone and believe this is a true bucket list place!
We stayed in the villas and had an amazing staff that helped make our experience truly remarkable. Our Butler was Phillip and he was the first one to welcome us to the Villa. Instantly, his hospitably shined through as he helped us get settled and learn the ways of the island and resort. Phillip was always there when we needed him, happy to help! It is people like him that truly make a place unforgettable. We would consider Phillip to be a true professional, motivated individual, and now a lifelong friend! Our house keeper was Valerie and she was an artist at what she did. She always had the rooms and Villa Spotless you could leave the room for 5 minutes and everything would be perfect again. Valerie was extremely sweet and you could tell she really took pride in her work. Our cook was Carmen, and a cook she was. We really enjoyed everything she cooked and she was an extremely down to earth good hearted lady. She tried extremely hard to make sure we had a great stay. I cannot say enough nice things about how she treated us and how much we enjoyed her Company, Hospitality, and her FOOD!!
I think the one thing that I really hope Half Moon takes away from this letter is how well they all worked together as a team! A lot of times in life it is easy for one person to stand out, but it teamwork that sometimes most challenging. Hopefully, the Half Moon recognizes these employees not only for how good of a job they did, but also how well of a team they were! The only complaint I would have with the Resort is the cooks living quarters. We found it VERY disheartening that there was absolutely no air condition in there. Since the room is located so close to the dryer and kitchen it gets extremely hot in there. We did not feel like anyone should have to sleep in a room of that condition. Hopefully the Half Moon Resort will be able to fix this issue, and I think it would be greatly appreciated by the employees! We would say that our Half Moon resort ranks a 9.5 out of 10 and look forward to our next visit with our same house crew!!!! We simply can not stop talking about our trip to Jamaica!!
Dillon Nutt & Annie Compton
Choose the villas if you have 6-12 people with you, they hold 4-6 rooms each and have their own pool...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Valued Guests,
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Thank you for taking the time to write such lovely note about your recent stay at Half Moon, A RockResort; we are happy you had a `Royal’ experience. We generally receive complimentary reviews on the Royal Villas accommodation - which creates `a home away from home’ atmosphere.
We thank you for the beautiful comments towards our dedicated team whose aim is always to create an experience of a lifetime for our most discerning clients. The staff members are truly the ones who learn the idiosyncrasies of our clients and make each visit special. Your compliments will certainly be shared with Phillip, Valerie and Carmen. We will sure to revisit the cook’s living quarters, thanks for your candid comments.
Again, thank you for selecting Half Moon and for sharing your experience on TripAdvisor. We look forward to the pleasure of welcoming you back `home’ in the not too distant future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.