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“Excellent !” 5 of 5 stars
Review of Half Moon, A RockResort

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Half Moon, A RockResort
4.5 of 5 Resort (All-Inclusive)   |   Rose Hall, Montego Bay, Jamaica   |  
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Ranked #4 of 63 hotels in Montego Bay
Midland, Canada
2 reviews
1 helpful vote 1 helpful vote
“Excellent !”
5 of 5 stars Reviewed February 18, 2013

We have just returned from a 1 week golf vacation at Half Moon and loved every minute of it. We had a lovely cottage on the beach. When not golfing, swimming, or eating we sat on our porch and enjoyed the views of the beach. The golf was awesome. We played 5 rounds on 3 different courses, all excellent. A caddy is assigned for each round. We found Michael to be an excellent caddy at the Half Moon course. You can ask for him. Unlike most resort golf, there was no waiting between shots - a round took 3 1/2 hours maximum. The staff made the experience care free and convenient. The food was excellent with lots of restaurants to choose from. The staff were all friendly and very helpful. Alicia was particularly helpful with our accommodation and a few other extras. Thank you Alicia! We will make every attempt to return next year.

Room Tip: Hibiscus suites are all beautiful, new and with a guaranteed ocean view. The western cottages are mu...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
Date | Rating
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English first
Woburn, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 17, 2013

We have just returned from two weeks in paradise at the Half Moon. This was our second visit after three years and we were amazed at how many staff remembered us from our first stay. The resort is truly five star with five star customer service. The pools are beautiful as is the soft white sand beach. For the first week we stayed in a delightful cottage suite but as this had an interconnecting door we explained our concerns to Paula A. Lilly, Front of House Manager who immediately upgraded us to an Impereial Suite which can only be described as stunning. Elijah Duhaney, Bar Manager runs an exceptional bar on the beach. Carswell, Willis, Brent and the rest of Elijah's team were fabulous company and ensured we were satisfied at all times and made us feel very special. We received fantastic service in the Seagrape Restaurant each evening where nothing was too much trouble. It was a superb holiday and we look forward to visiting the Half Moon again next year.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, February 25, 2013
Dear Valued Guests,

Thank you for sharing your recent experience at Half Moon, A RockResort on tripadvisor. It was a pleasure serving you again as our treasured guests.

We are happy our team created an experience of a lifetime for you; and you thoroughly enjoyed Half Moon and our five star hospitality and service.

We thank you for the complimentary comments towards our dedicated team particularly the team members mentioned; your comments were shared with them. Our goal is to exceed our valued guests' expectations at every opportunity.

Again thank you for choosing Half Moon, we look forward to welcoming your back 'home' in the not too distant future,

Best regards,


The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 15, 2013

This hotel is good- the villas are nice, the resort is big and nice. The restaurants are good, very outstanding property, The room service was very nice, the spas nice. Overall- nothing special, not too much to write about.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, February 25, 2013
Dear Valued Guests,

We thank you for taking the time to share your recent Half Moon, A RockResort on tripadvisor.

Thank you for choosing Half Moon. We are delighted you enjoyed the resort and its offerings. We truly look forward to another opportunity to serve you.

Best regards,

The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2013

We arrived to find the most gorgeous room overlooking the beach. Sadly there was an interconnecting door and next door was a young couple with a baby and small child who kept us awake much of the night. The following day Undia and her staff bent over backwards to sort out the problem. They upgraded us to an amazing cottage on the beach. Alfor and Ernest two of the Bell boys, treated us like royalty. The head chef, Stephen from Middlesbrough, produced fantastic food. Their Jamaican specialities were particularly good. Other notable staff were Ricardo, Christopher Golding, Andrew Jones and Renato (who had attitude and was very funny but efficient). There were two stars at the sugar mill. Dwain and Newton. Best of all were our two caddies for the two weeks, Weatburn and Desmond under the supervision of head golfer Stephen. Even if you potted the ball from twenty yards, Westburn was not satisfied. "Oh no, Man, should have been softer. Too hard, Man. You was lucky man." Having said this all the staff were helpful and often amusing. The old Rasta singers in the two restaurants were stars, as was the 93 year old pianist. Much better than the usual piped hotel music. When we lived in Jamaica in the 70's we were always on edge about security. I felt secure and happy the whole time. The holiday was made perfect by our wonderful friends, but even had we been alone we would still have had an amazing time. Great holiday. Expensive but worth every cent.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, February 25, 2013
Dear Valued Guests,

We sincerely appreciate you taking the time to share the lovely comments regarding your stay at Half Moon, A RockResort; it was a pleasure serving you as our treasured guests.

We are happy your experience was all you anticipated and you thoroughly enjoyed your accommodation and activities including your Golfing experience. Our ultimate goal is always to create an experience of a lifetime for you our valued guest. A big thank you for the beautiful comments toward our dedicated team– the staff members are truly the ones who learn the idiosyncrasies of our clients and make each visit special.

Again, thank you for visiting Half Moon and taking the time to share your experience on TripAdvisor. We look forward to the pleasure of welcoming you “home” very soon.

Best regards,

The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2013

This was my first trip to the half moon bay. We loved the old world feel. This resort offers anything you could want. I can't say enough about the fabulous staff and service. Half moon was highly recommended and did not disappoint. In fact, it exceeded all expectations. The only bad thing was having to leave. I will be back soon.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, April 2, 2013
Dear Valued Guest,

It was certainly a pleasure serving you as our treasured guests. Thank you for your review of the property, we are thrilled that you enjoyed your stay with us and look forward to welcome you back on your next visit to Jamaica.

Thank you for staying at Half Moon, A RockRserot; we try to provide the best possible service to our customers and their satisfaction is our reward.

Best regards,

The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 14, 2013

My husband and I travelled to Montego Bay Jamaica on January 24-28, 2013, to attend the
Jamaica Jazz and Blues festival. This was my first time in Jamaica, so I wanted to get the most out of our vacation. We stayed at the Half Moon, resort, It was breath taking from the moment we came through the gates, this is a private resort, where the performing stars like Dionne Warrick, John Legend, Michael Bolton, Mary J. Blige, and other stayed during our time there. The staff was very attentive, they made sure our lug gages was delivered to our room while we checked in.

There is about 400 acres, with a golf course, a shopping area, walking area, workout area, a commissary, play area for the kids, the resort has a beautiful spa and I took advantage of the spar treatment, my first spa, it was wonderful. (Sea salt exfoliation) The staff was amazing, we had a problem with the shower in our room, we reported it to the management,( M.s Paula A. Lilly, the Front of House Manager) not only did management move us to another cottage, this cottage was an upgrade from the one we had. Our bill was credited 400.00 for the inconvenience, also the management made sure there was someone to move us to our new cottage. At the new cottage there was a private pool, with a private balcony, our cottage overlook the ocean also it was absolutely gorgeous.

The staff was there for everything we needed, they made sure we were happy with the change, and ask if they could do more. I highly recommend this resorts if you ever go to Montego Bay Jamaica

I would like to thank the staff, Ms. Paula A. Lilly, Front office Management for making sure our stay was memorable, and our complaints was heard and taking care of and for Jovial, the front desk staff, he was very professional and very accommodating made sure all our questions was answered in a reasonable about of time.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, April 2, 2013
Dear Valued Guest,

Thank you for sharing the lovely comments regarding your stay at Half Moon, A RockResort. It is a pleasure receiving positive feedback on the resort and its offerings including members our dedicated team. Our ultimate goal is always to create an experience of a lifetime for you our valued guests.

Again, thank you for visiting Half Moon and taking the time to share your experience on TripAdvisor. We look forward to the pleasure of welcoming you back “home” very soon.

Best regards,


The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 9, 2013

My husband and I just got back from a 7 nights stay here. Beautiful property with almost every amenity that one would desire for a vacation. You really do not need to leave the property... An almost perfect experience. The room service was spot-on with a great selection and variety of food, not to mention just great service... The restaurants' food and service (not Michelin star quality) were mediocre to good...We had a wonderful peaceful vacation and will be back very soon...

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, February 25, 2013
Dear Valued Guest,

It is always a pleasure receiving feedback from our valued clients. We sincerely appreciate you taking the time to share such lovely comments on TripAdvisor.

Thank you for choosing Half Moon, A RockResort; we are happy your expectations were exceeded, with the exception of your restaurants dining experience, we do appreciate your candid feedback. We look forward to the pleasure of welcoming you back ‘home’ soon.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Half Moon, A RockResort

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Montego Bay
#4 On the Beach Hotel in Montego Bay
#4 Top resorts Hotel in Montego Bay
#4 Luxury Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Half Moon, A RockResort 4.5*
Official Description (provided by the hotel):
Nestled on a two-mile, crescent-shaped beach on Jamaica’s northern coast, Half Moon, A RockResort, is truly paradise found. This spectacular, 400-acre luxury resort features pristine, whitewashed cottages surrounded by beautifully landscaped gardens and the sparkling Caribbean Sea beyond.Expertly combining Old World charm and elegant modern touches, Half Moon offers 197 guest rooms and suites, and 33 private four- to seven-bedroom villas. Its world-class amenities include the renowned Fern Tree Spa, an 18-hole signature golf course, a Dolphin Lagoon, fitness centre, equestrian centre and more. With its spectacular seaside location, rich Caribbean heritage, warm and attentive staff and exceptional array of amenities, it’s no wonder that this iconic Jamaican destination has set the standard for luxury Caribbean resorts for more than 50 years. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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