We have just returned from two weeks in paradise at the Half Moon. This was our second visit after three years and we were amazed at how many staff remembered us from our first stay. The resort is truly five star with five star customer service. The pools are beautiful as is the soft white sand beach. For the first week we stayed in a delightful cottage suite but as this had an interconnecting door we explained our concerns to Paula A. Lilly, Front of House Manager who immediately upgraded us to an Impereial Suite which can only be described as stunning. Elijah Duhaney, Bar Manager runs an exceptional bar on the beach. Carswell, Willis, Brent and the rest of Elijah's team were fabulous company and ensured we were satisfied at all times and made us feel very special. We received fantastic service in the Seagrape Restaurant each evening where nothing was too much trouble. It was a superb holiday and we look forward to visiting the Half Moon again next year.

This hotel is good- the villas are nice, the resort is big and nice. The restaurants are good, very outstanding property, The room service was very nice, the spas nice. Overall- nothing special, not too much to write about.

We arrived to find the most gorgeous room overlooking the beach. Sadly there was an interconnecting door and next door was a young couple with a baby and small child who kept us awake much of the night. The following day Undia and her staff bent over backwards to sort out the problem. They upgraded us to an amazing cottage on the beach. Alfor and Ernest two of the Bell boys, treated us like royalty. The head chef, Stephen from Middlesbrough, produced fantastic food. Their Jamaican specialities were particularly good. Other notable staff were Ricardo, Christopher Golding, Andrew Jones and Renato (who had attitude and was very funny but efficient). There were two stars at the sugar mill. Dwain and Newton. Best of all were our two caddies for the two weeks, Weatburn and Desmond under the supervision of head golfer Stephen. Even if you potted the ball from twenty yards, Westburn was not satisfied. "Oh no, Man, should have been softer. Too hard, Man. You was lucky man." Having said this all the staff were helpful and often amusing. The old Rasta singers in the two restaurants were stars, as was the 93 year old pianist. Much better than the usual piped hotel music. When we lived in Jamaica in the 70's we were always on edge about security. I felt secure and happy the whole time. The holiday was made perfect by our wonderful friends, but even had we been alone we would still have had an amazing time. Great holiday. Expensive but worth every cent.

This was my first trip to the half moon bay. We loved the old world feel. This resort offers anything you could want. I can't say enough about the fabulous staff and service. Half moon was highly recommended and did not disappoint. In fact, it exceeded all expectations. The only bad thing was having to leave. I will be back soon.