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“Outstanding” 5 of 5 stars
Review of Half Moon, A RockResort

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Half Moon, A RockResort
4.5 of 5 Resort (All-Inclusive)   |   Rose Hall, Montego Bay, Jamaica   |  
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Hotel amenities
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Half Moon Summer Getaway
Ranked #4 of 64 Hotels in Montego Bay
Certificate of Excellence
Columbus, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding”
5 of 5 stars Reviewed February 14, 2013

This was my first trip to the half moon bay. We loved the old world feel. This resort offers anything you could want. I can't say enough about the fabulous staff and service. Half moon was highly recommended and did not disappoint. In fact, it exceeded all expectations. The only bad thing was having to leave. I will be back soon.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, April 2, 2013
Dear Valued Guest,

It was certainly a pleasure serving you as our treasured guests. Thank you for your review of the property, we are thrilled that you enjoyed your stay with us and look forward to welcome you back on your next visit to Jamaica.

Thank you for staying at Half Moon, A RockRserot; we try to provide the best possible service to our customers and their satisfaction is our reward.

Best regards,

The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,553 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (491)
Date | Rating
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English first
Atlanta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 14, 2013

My husband and I travelled to Montego Bay Jamaica on January 24-28, 2013, to attend the
Jamaica Jazz and Blues festival. This was my first time in Jamaica, so I wanted to get the most out of our vacation. We stayed at the Half Moon, resort, It was breath taking from the moment we came through the gates, this is a private resort, where the performing stars like Dionne Warrick, John Legend, Michael Bolton, Mary J. Blige, and other stayed during our time there. The staff was very attentive, they made sure our lug gages was delivered to our room while we checked in.

There is about 400 acres, with a golf course, a shopping area, walking area, workout area, a commissary, play area for the kids, the resort has a beautiful spa and I took advantage of the spar treatment, my first spa, it was wonderful. (Sea salt exfoliation) The staff was amazing, we had a problem with the shower in our room, we reported it to the management,( M.s Paula A. Lilly, the Front of House Manager) not only did management move us to another cottage, this cottage was an upgrade from the one we had. Our bill was credited 400.00 for the inconvenience, also the management made sure there was someone to move us to our new cottage. At the new cottage there was a private pool, with a private balcony, our cottage overlook the ocean also it was absolutely gorgeous.

The staff was there for everything we needed, they made sure we were happy with the change, and ask if they could do more. I highly recommend this resorts if you ever go to Montego Bay Jamaica

I would like to thank the staff, Ms. Paula A. Lilly, Front office Management for making sure our stay was memorable, and our complaints was heard and taking care of and for Jovial, the front desk staff, he was very professional and very accommodating made sure all our questions was answered in a reasonable about of time.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, April 2, 2013
Dear Valued Guest,

Thank you for sharing the lovely comments regarding your stay at Half Moon, A RockResort. It is a pleasure receiving positive feedback on the resort and its offerings including members our dedicated team. Our ultimate goal is always to create an experience of a lifetime for you our valued guests.

Again, thank you for visiting Half Moon and taking the time to share your experience on TripAdvisor. We look forward to the pleasure of welcoming you back “home” very soon.

Best regards,


The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 9, 2013

My husband and I just got back from a 7 nights stay here. Beautiful property with almost every amenity that one would desire for a vacation. You really do not need to leave the property... An almost perfect experience. The room service was spot-on with a great selection and variety of food, not to mention just great service... The restaurants' food and service (not Michelin star quality) were mediocre to good...We had a wonderful peaceful vacation and will be back very soon...

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, February 25, 2013
Dear Valued Guest,

It is always a pleasure receiving feedback from our valued clients. We sincerely appreciate you taking the time to share such lovely comments on TripAdvisor.

Thank you for choosing Half Moon, A RockResort; we are happy your expectations were exceeded, with the exception of your restaurants dining experience, we do appreciate your candid feedback. We look forward to the pleasure of welcoming you back ‘home’ soon.

Best regards,

The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed February 7, 2013

My wife and I stayed at Half Moon with our 2-year-old twin girls last year, and we decided to come this year on our own for 4 nights to have some alone time. The return exceeded our expectations, which we didn't think was possible! Many of the staff remembered us, and gave us hugs and asked about our girls. I guess the twins were memorable as they were tearing up the place last time! I'm sure we were in the computer system as return guests, because we were always greeted by name at the restaurants and everyone would say "welcome back" or "welcome home", and we were truly treated like VIP's. Best of all, we reserved a Jr Suite in the West Cottages section, and we were upgraded to a gigantic Royal Suite. We were stunned. Some of the Royal Suites are only slightly larger than a Jr Suite, but this was one of the largest units, truly gorgeous, and right on the beach. The West Cottages is our favorite section of Half Moon, it has the old-world charm and elegance, and every unit is just steps from the gorgeous beach. The Hibiscus Suites are lovely too, but the beach and water can be kind of rocky. If you are party people, the Hibiscus Suites near the main pool is a good option, but we love the peace and quiet. The very helpful reservation agents are great at steering you to the best rooms for your preference.
We have been to many islands in the Caribbean over the years, but we will continue to return to Half Moon whenever we can (we will bring the twins next time, we missed them too much!). In most places, you are doing pretty well if the food is slightly better than edible, but the food at Half Moon is truly first-class. Not cheap by any means, but it is a worthy splurge. We thought the Italian Restaurant (Il Giardino) was a bit better last time, we had one mediocre meal and one very good meal this time. The Sugar Mill might be slightly over-rated, but the food is quite good. We ended up enjoying the main restaurant, Seagrape Terrace, the best because it has a gorgeous view on the beach and the food is excellent. One of the nicest spots I can think of to enjoy a meal (the Sugar Mill has no view to speak of).
Virtually everyone on the staff was fabulous, and it makes it so much more enjoyable when the staff takes genuine pride in their work. As I mentioned in my first review last year, my wife and I can't think of a single reason to go to another resort in Jamaica, it will be Half Moon every time we can go!

Room Tip: West Cottages for the most beautiful beach, and peace and quiet. Oleander Terrace and Royal Villas f...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, March 19, 2013
Dear Valued Guest,

It was certainly a pleasure serving you again, we thank you for taking the time to write such lovely note about another enjoyable Half Moon, A RockResort experience. Our ultimate goal is always to create an Experience of a Lifetime for you our valued guests.

Your feedback is not only important, but it is critical to our continuous improvement; the comments are certainly appreciated.

Again, thank you for sharing your Half Moon experience on TripAdvisor. As always, we look forward to the pleasure of welcoming you to your “home away from home” soon.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 7, 2013

My wife and I took a winter vacation to this deluxe property. This is what one imagines British Empire retreats were like. The rooms in a Hibiscus Suite were huge, well appointed, and steps from a virtually private stretch of beach. Everything was done very well.

Two niggling points. It is a huge property and a little impersonal. Food was very pricy

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, A RockResort, responded to this review, April 2, 2013
Dear Valued Guest,

It was a pleasure to have extended the ‘Royal’ treatment to you. We are happy your recent Half Moon, A RockResot experience exceeded your expectations; we thank you for taking the time to share review on tripadvisor.

Again, thank you for choosing Half Moon, we look forward to the pleasure of welcoming you back home soon.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woking, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 7, 2013

This resort was everything I hoped it would be, the staff were helpful and friendly and the rooms were beautiful and well set out. I had a Hibiscus Suite right on the beach which was wonderful for my 3 year old son. The best thing about this resort however was the food, every meal was lovely and there was plenty of choice, I will definately be returning soon.

Room Tip: This resort is very spread out and the best spot are the Hibiscus Suites as they are right on the be...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 4, 2013

This hotel has wonderful service in every area, rooms, restaurants, golf.
From the moment we arrived the concern of the staff was evident. Our room in the Hibiscus area was on the second floor with a large patio overlooking the beach. The room was well appointed with king size bed, two TV's, sofas, and stocked bar. The bathroom had a wonderful shower, tub two sinks.
Starting with breakfast the staff made it a point to know our names and took every opportunity to ask if there was anything else they could do to make our stay better. There wasn't. Would highly recommend.

Room Tip: I recommentd the second floor in the Hibiscus area ...It is next to the lobby, main restaurant and v...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Half Moon, A RockResort

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Montego Bay
#3 Business Hotel in Montego Bay
#4 On the Beach Hotel in Montego Bay
#4 Top resorts Hotel in Montego Bay
#4 Luxury Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Half Moon, A RockResort 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
Nestled on a two-mile, crescent-shaped beach on Jamaica's northern coast, Half Moon, A RockResort, is truly paradise found. This spectacular, 400-acre luxury resort features pristine, whitewashed cottages surrounded by beautifully landscaped gardens and the sparkling Caribbean Sea beyond.Expertly combining Old World charm and elegant modern touches, Half Moon offers 197 guest rooms and suites, and 31 private four- to seven-bedroom villas. Its world-class amenities include the renowned Fern Tree Spa, an 18-hole signature golf course, a Dolphin Lagoon, fitness centre, equestrian centre and more. With its spectacular seaside location, rich Caribbean heritage, warm and attentive staff and exceptional array of amenities, it's no wonder that this iconic Jamaican destination has set the standard for luxury Caribbean resorts for 60 years. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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