I think one of the best ways to get to know a resort is how they handle bad situations. Well, we arrived right when hurricane Sandy was making it's way across the island. Despite this, the staff went out of their way to make us happy and comfortable in spite of the weather. They were organized, they comp'd some meals, and handled it incredibly well. After the storm, the water had caused some problems with the fire alarm/detector going off in our building. It was a minor inconvenience, but they moved us to a suite that looked like something suitable for royalty. It literally looked like something fit for celebrities. This resort and its staff work very hard to make this the best vacation you'll ever have.
The food was excellent, but one of our best experiences was having room service setup a candlelight dinner on our patio. They literally can transform your patio or room into an elegant dining experience. You absolutely need to do this if you go.
The property is gorgeous. The beaches and property look like a sight out of a movie or a magazine. They are absolutely meticulous in maintaining the property. Buildings are extremely clean, very well-maintained. This was the most beautiful resort I've ever seen.
Every member of the staff was outstanding at his or her job. Front desk staff is friendly and eager to accomodate. Front desk, bellmen, food service staff, bartenders, spa staff, housekeeping are all super friendly, kind, and very service-oriented. We even befriended a landscaper named Keith who would go out of his way to deliver us fresh coconuts to drink and eat. When we would walk between locations on property, staff would stop by on golf carts to offer us rides (we liked to walk).
My wife loved the spa. We also hung out in the spa area which was also one of the prettiest things I've ever seen. Check out the spa - it's well worth it.
One thing to understand about Half Moon is that this is a place to go for some relaxation, quiet, and chill-out time. They do have activities, but I felt it important to mention because some people might find it too quiet. Also, if you like to swim, be advised there are some sea urchins in the water that like to hang out in the seaweed, so bring some crocs or heavier swimming shoes/covers just in case (I didn't have any issues).
Bottom line: this place is absolutely top notch, first class. We read all of the stellar reviews, too, and they are spot on. This was the best vacation we ever had and I'm still dreaming of Half Moon, Jamaica. I also wanted to mention that the Jamaican people were warm, kind, friendly, and eager to make us comfortable in their home country. Half Moon - we will see you soon!
-Jackie and Eric F.
- Official Description (provided by the hotel):
- Nestled on a two-mile, crescent-shaped beach on Jamaica's northern coast, Half Moon, A RockResort, is truly paradise found. This spectacular, 400-acre luxury resort features pristine, whitewashed cottages surrounded by beautifully landscaped gardens and the sparkling Caribbean Sea beyond.Expertly combining Old World charm and elegant modern touches, Half Moon offers 197 guest rooms and suites, and 31 private four- to seven-bedroom villas. Its world-class amenities include the renowned Fern Tree Spa, an 18-hole signature golf course, a Dolphin Lagoon, fitness centre, equestrian centre and more. With its spectacular seaside location, rich Caribbean heritage, warm and attentive staff and exceptional array of amenities, it's no wonder that this iconic Jamaican destination has set the standard for luxury Caribbean resorts for 60 years. ... more less
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- Also Known As:
- Half Moon, a Rock Hotel Montego Bay
- Half Moon Jamaica
- Half Moon Resort Jamaica
- Half Moon Bay Jamaica