The apt. was nice enough, in an upscale area of the city, in a small complex with a pool. We were shocked to find virtually no kitchen utensils, pots, dishes. There were 2 spoons, a couple of cups and plates. (and six of us.) We had to cook in what looked like a baking pan and take shifts eating. Worst of all, our cab, arranged by the owner, never came to pick us up and bring us to the airport at 4 am for our 6 am flight. We were panicking, afraid we'd miss the flight. We eventually woke the guard who woke the housekeeper who called for other cabs.(they drove exceedingly fast, and we made the flight.)
We expected a call or email of apology from Mr. Williams, which never came. When I emailed him, he was defensive and said he always called his guests to follow up about a week after their stay.(in this case it wasn't appropriate to wait that long) and when I commented about the lack of kitchen items, he laid the blame on me, saying we should have asked, that' he'd told us to ask the housekeeper if we needed anything. I've stayed in many rental apts and houses (including 2 others on this trip) and have never had the kitchen unstocked, with the expectation that we needed to ask for things. It never occurred to us to do so. Sadly, I would not recommend this place to others. If the owner had made any kind of attempt to apologize or rectify the situation I would feel differently.
- Also Known As:
- Williams Guest Houses Hotel Kingston
- Williams Guest Houses Hotel
- Williams Hotel Kingston
- Williams Guest Houses Jamaica/Kingston