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“Great Place, Wonderful Service” 5 of 5 stars
Review of Williams Guest Houses

Williams Guest Houses
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Williams Guest Houses
52 Hope Road | 52-54 Hope Rd, Kingston, Jamaica   |  
Hotel amenities
Ranked #5 of 22 hotels in Kingston
The Valley
1 review
“Great Place, Wonderful Service”
5 of 5 stars Reviewed March 15, 2011

Had been travelling to Jamaica for my sister's graduation and searched the net and found Williamss Guest Houses. Contacted Mr. Williams and from the onset, found that he was courteous and very helpful. Something you always look for when booking somewhere you don't know. Had many correspondence with Mr. Williams which assisted me in confirming the Williams Guest Houses was the place. Reserving, paying our deposit and everything was simple. We booked our three nights and went to Jamaica, not knowing what we were going to get but when we got there we fell in love at first site. The house was clean, comfortable and fully equipped with all that we needed. The grounds were also properly kept and the staff were the best. We felt secure and at home and enjoyed our short time at this place. Would for sure be our place of stay on our return trips to Jamaica. Thank you Mr. Williams and staff for a short but wonderful time. I would highly recommend Williams Guest House.

  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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25 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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English first
Jax Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 8, 2010

Williams Guest House at 23 Ligeneua was reasonably priced, clean, and very quiet. I was pleased at the service level and comfortable with the degree of security. It is located very near to Sovereign Shopping Centre which came in quite handy. Keep in mind that it is a guest house and not a hotel. Food service is not part of the normal range of services. I did arrange for breakfasts to be provided and the cook did a fantastic job with preparation. However the shopping was not done with an eye towards keeping costs down, and I got stuck with the most expensive coffee known to man! But for our purposes of staying in Kingston and being near relatives, it served us remarkably well.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massachusetts
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 16, 2010

The apt. was nice enough, in an upscale area of the city, in a small complex with a pool. We were shocked to find virtually no kitchen utensils, pots, dishes. There were 2 spoons, a couple of cups and plates. (and six of us.) We had to cook in what looked like a baking pan and take shifts eating. Worst of all, our cab, arranged by the owner, never came to pick us up and bring us to the airport at 4 am for our 6 am flight. We were panicking, afraid we'd miss the flight. We eventually woke the guard who woke the housekeeper who called for other cabs.(they drove exceedingly fast, and we made the flight.)
We expected a call or email of apology from Mr. Williams, which never came. When I emailed him, he was defensive and said he always called his guests to follow up about a week after their stay.(in this case it wasn't appropriate to wait that long) and when I commented about the lack of kitchen items, he laid the blame on me, saying we should have asked, that' he'd told us to ask the housekeeper if we needed anything. I've stayed in many rental apts and houses (including 2 others on this trip) and have never had the kitchen unstocked, with the expectation that we needed to ask for things. It never occurred to us to do so. Sadly, I would not recommend this place to others. If the owner had made any kind of attempt to apologize or rectify the situation I would feel differently.

  • Stayed January 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 5, 2010

We stayed at William Guest Houses over this past Christmas break. The Apartment was charming, but too overpriced for what it really was. There was the occasional Roach, and rarely proper running water. Each day our group was forced to catch water in little basins provided and get a glorified "soldier bath". For the price being charged, you would be comfortable to stay at a hotel.

  • Stayed December 2009
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 18, 2009

My husband and I stayed at Mr Williams Liguanea apartment for 2 nights (2 & 3 Nov)
Prior to that I had been liaising with Mr Williams for about a year trying my luck to stay at the Kingsgate complex - located right next to the Bob Marley museum (my sole purpose for the Kingston visit)
Staying at the Liguanea apartment was no disappointment. The complex has 24 hour security and a live in housekeeper.
Our apartment was clean, spacious and serviced daily. There's free cable, wifi, aircon in the bedrooms and a swimming pool in the garden area. Each entry/exit point of the apartment has security padlocked doors - adding to the feel of security.
Besides the apartment, Mr Crafton himself is very approachable and offers tour packages. We took a Kingston tour package - covering Port Royal, Jablum coffee factory, Kingston town tour (Emancipation Park), Tuff Gong Studios & Bob Marley Museum (10 mins from Liguanea) amongst other small stop overs. He organized a trusty driver - Mikey, who arrived early and stayed as late as we needed.
Cost was US$250 for the tour package and US$80 a night for the en-suite room. The apartment has two bedrooms and you can choose to share or have the other room locked and utilize one room only, like we did.
Overall we had a really good experience which was made possible by dealing with the right people in town with the local know how - who namely was Mr Crafton Williams.
Highly recommended.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cayman Islands
1 review
4 of 5 stars Reviewed October 21, 2009

Mr. Williams, was very hospibitable to me provided assistance as I needed during my short stay in Kingston. The Guest House was very clean and the staff were friendly and outgoing people.

I truly appreciated all the kindness he gave to me. I would recommend Mr. Crafton Williams Guest House to anyone visiting Kington for business or pleasure.

Thank you Sir for your kindness.

God bless.

Carl King

  • Stayed September 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
1 review
5 of 5 stars Reviewed July 28, 2008

Mr. Williams really made me and husband feel at home in his wonderful property that's located on hope road. This place is bashy! (a word that means clean, and up to date) and it was very convenient because it was closed to everything. Thank you so much for making us feel at home.

-Ms. Gayle

  • Liked — I love the fact that it was clean and fresh.
  • Disliked — The housekeeper
  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Williams Guest Houses

Address: 52 Hope Road | 52-54 Hope Rd, Kingston, Jamaica
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#1 Best Value Hotel in Kingston
Price Range (Based on Average Rates): $
Also Known As:
Williams Guest Houses Hotel Kingston
Williams Hotel Kingston
Williams Guest Houses Jamaica/Kingston

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