Comfortable stay, courteious staff, housekeeping very friendly and made sure I was happy. If you want to enjoy a great breakfast they serve a good one that is included with the room, continental, fresh and good service by the waitress clearing the table. Wish I could have stayed longer to enjoy more of the amentities, was a relaxing stay.

This is a lovely, serene, immaculately clean hotel. The staff provides outstanding service. Here is an example: on the first morning of our stay, my husband ate breakfast at the onsite restaurant and placed an order for my breakfast to be delivered to our room. On every morning thereafter, without being prompted, the waiter asked my husband if he would like them to prepare my breakfast and deliver it to our room. And every morning's breakfast was slightly different, with different fruits, different flavours of yogurt, and different breads. We liked everything about the Knutsford Court Hotel, and would definitely stay there again. The only tiny drawback, from our point of view, was the lack of elevators. When you check in, unless you are going to have a ground floor room, do ask for a bellman to carry your luggage.

This was our first visit to the Knutsford for an all too brief stay of two nights. Our room with balcony was on the 2nd floor overlooking the courtyard--not large but with good comfortable beds and a clean new bathroom with shower. After a long drive from the north coast and a busy day of appointments the following day, it was a joy to spend our two evenings dining al fresco on Jamaican cuisine. The stars, toe-nail moon and tropical breezes made for delightful evening. The continental breakfast was a nice surprise since it included hot breakfast sausages and callaloo quiche as well as the usual fruit and a variety of breads and muffins. The proximity to the New Kingston business area made the hotel easily accessible from the main thoroughfares and the ample secure parking was very much appreciated. Staff were pleasant and service was top-notch. More great memories . .

If this hotel can get the money to renovate, It could be a gem. This hotel was very plain. Yes, it had some flowers but not enough. Since it is in the city of Kingston, It would have been nice if the hotel could make you have a "tropical serene moment ". The workers were very nice but I think the front desk people could get better customer service training. There was not a line of people and we had to wait to be acknowledge to get help to check in. Also since the hotel does not have elevators, I believe we could have been asked if we needed help with our bags. The gym equipment needs to be updated and serviced. The breakfast was ordinary & the dinner lackluster. The standard room was clean and had a decent amount of cable channels to keep you occupied. The pool was very small (I think it should be bigger especially since it's not a beach front property). As previously stated, If they did do some renovations for instance new paint ,colorful flowers, have nightly entertainment, have a volley ball or tennis court, have game room with pool table, ping pong , etc, business center, and much more . Maybe they can write to Hotel Impossible for some help.