My husband and I spent the last 3 nights of our honeymoon at this hotel, and it had it's pluses and minuses. I'll start with the pluses.
We had bungalow #10, which I highly recommend for what I believe was the best view of all the bungalows. The view of the ocean was absolutely stunning. You could see the beautiful hotel beach down the hill below the room, the Club Med beach across the way and an endless ocean view.
The room had a great verandah with chaise loungers and a table and chairs. It was a nice place to relax with a glass of wine, and it truly was the best part of the bungalow. Inside, the room was basic and pretty small. It had a kitchenette with a sink and small refrigerator. The bedroom was taken up almost entirely by a comfortable, king-size bed. The closet was extremely shallow/small, and there was a small flat screen TV. The bathroom had an open shower to the sink and toilet. The room was clean and the AC worked very well.
We enjoyed spending time at the hotel's beach, which offered a gorgeous view of the coastline and a nice, calm and clear beach. There were plenty of loungers to choose from and the beach got sun all day.
Service at the front desk was pretty good, considering that we didn't speak any French, and most of the staff there speak limited English. The front desk was helpful in escorting us to our room, calling cabs for us and recommending restaurants.
Now for the minuses...
The hotel needs some serious TLC (a fresh coat of paint would be a good start). I couldn't help but feel that this hotel had so much potential to be really luxurious (Nicolas Sarkozy has stayed there), but there were a lot of issues. The pool was just okay. It's made up of a very nice infinity pool with a wonderful view, a wading pool and a hot tub. However, the wading pool didn't have any water in it. Instead the hotel had randomly put beanbag chairs and a table and chairs in it, to make for a social gather area. Very strange. Also, the Jacuzzi didn't work. It was cold.
The shower in our bathroom didn't work properly. It was a hand-held shower that you should have been able to hook up to the wall to free up your hands, but this hook didn't work. We ended up getting water all over the floor of the bathroom since there is no door to the shower.
The restaurant was convenient, but our dinner wasn't very good. In particular, my husband's mahi-mahi was very bland. We went out for dinner the rest of the time we stayed there.
The service at the beach wasn't good. We had to get up and go to the beachside restaurant every time we wanted something, as there were very few waiters. The waiters would bring out your drinks to you after you ordered, but it was frustrating to have to go find someone every time you wanted a drink or food.
This hotel is open to the public, and the public very much take advantage of this, which we were fine with up to a certain point. However, on our last day there, as we were laying out at the beach, we looked up to see a strange woman and man taking in the view from our private balcony right outside our room. My husband walked all the way up the hill, back to our bungalow to see what was going on. We could tell these strangers were rearranging our chase loungers, so apparently they were looking to stay for a while. When my husband got there, he found 3 people in the middle of what appeared to be an amature photo shoot. He asked them to leave, and they asked him for 5 more minutes. He insisted that they leave at once. This was probably the most inappropriate experience I've ever had at a hotel. We tried to explain this to the front desk, but I'm not sure that they understood us entirely. If the hotel wasn't so open to the public, I don't think this would have happened, but these people clearly felt entitled to our private space that we were paying for. It was unnerving to say the least.
I cannot recommend this hotel with total confidence. I got the sense that it was more of a public restaurant, public beach and public pool with some rooms for those that may like to stay there, rather than a nice hotel/resort.
La Toubana may be nice when comparing with Guadeloupean standards, so I'm not sure how much nicer of a hotel you could find in Guadeloupe. However, I'm sorry to say that this hotel is only average by American standards. I was disappointed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.