We agree with many of the recent reviews written about this hotel. It is on a delightful beach with clear, warm water, lovely shade trees and mountain views. The service was excellent including some very nice flowers and champagne on our 10th wedding anniversary. Everyone was very gracious.
The hotel is within walking distance to restaurants and a market. The Beach House restaurant, which was excellent, offered free shuttle service. The bottom line is we had no problem not having a rental car and not being on the meal plan.
The hotel food was uneven so we were glad not to have chosen the meal plan. We did have an excellent Saturday evening cookout/buffet at the main restaurant. Lunches at poolside were reasonable but not particularly exciting compared to other meals we have had at other resorts (e.g. the Grand Hyatt near Georgetown, Cayman Islands).
The rooms are small and borderline 3 star. The bathroom appeared worn and not typical of 4 star hotels. We had a second floor room (#226) with a great view off the patio. We enjoyed the free wireless internet. We feel the Coyaba grounds and beach more than compensate for any shortcomings in the rooms.
Most guests seem to be from Great Britain which explained the wonderful company at the complimentary tea time every afternoon at 4 pm. The only unpleasant encounter on the entire trip was with an American couple that seem to think placing a towel on a beach chair reserved the chair for the entire day whether they were on the beach or not. While Coyaba management did not seem to condone this practice, they need to clarify to their guests that this ridiculous notion will not be enforced and that you must be on the beach with your belongings to hold a chair.
Truth be told, we had a wonderful stay and would return to the Coyaba. Sometimes the evening entertainment seem to run a little late (11 pm) and, at no fault of the Coyaba, the beach was a little crowded/noisy on weekends. But these were just minor distractions on what ended up being a very nice holiday. Our thanks go to the Coyaba management.
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