A Dump ! Dirty, Rude Staff, Bad food, Small rooms, Small dirty pool. Arrived late in the evening on 26 December 2008. Rooms were small and bathroom had an Ant problem. When we ordered food and drink at the Pool restaurant we were told numerous items on the menu were not available and the cocktail we ordered were not included in the “All Inclusive” meal plan. (The ALL INCLUSIVE was anything but…) We asked to speak to a manager and we were told no managers would be on property until the next morning. We then attempted to order available food and were again told the food ordered was not included on the meal plan.

The next morning, we finally located a manager and they explained that ALL INCLUSIVE did not cover food and drink. When we told the front desk about the Ants in the room, they stated it was an “Island Thing”

The Horror show continued the entire day and into the night’s limited dinner. We had booked a 10 day vacation, we left the next morning.

We stayed at the Coyaba in early November and arrived to find the hotel already decked out for Christmas! Add to this a friendly welcome in the intimate lobby and everything looked positive until we were shown to our room.... We had booked last minute, about 1 week before, and knew we had a limited choice of rooms as the hotel was fully booked but the room we were given was very disappointing, located just above reception and overlooking the main road opposite on one side, it was constantly noisy and although bearable, not ideal. Spacious but typically Caribbean in decor we thought it more the standard of a 3* property, however the location on the beach was fantastic.

However after a week here we managed to forgive the room and the fact that it rained constantly for most of the week (!) because the staff were friendly, courteous and generally fun to be around, the food although far from a la carte was tasty and plentiful and the service was always given with a smile.
We would recommend this hotel for anyone seeking good value for money, basic accommodation, great location and friendly staff.

My husband and I stayed here for 2 weeks over Xmas 2008 and thought the location of the hotel was excellent. There is ample room around the resort including enough sun beds for everyone.

The pool was small and dirty, We only saw it cleaned once during our 2 week stay, compared to other hotels we have been to.

The other complaint we had was the cold food that was repeatedly served in the Arawakabana restaurant. The food in the Carbet restaurent was hot but the menu never changed. If they could sort the food out we would return as the staff were excellent.

First time stay at this hotel and would go back anytime.
We arrived New Year's day 09 and had nothing but good service, food and weather for two weeks.
Staff were very friendly, Roderick and Randy would always ask how thing were whenever they saw you.
Food was excellent, different choice every day and not the same menu as the first week like some hotels.
Entertainment was limited, and if you want jumping nightlife this is not the hotel for you, but if you want relaxation cocktails and quiet evenings this is idea, and we are not geriatrics!!!
Beach vendors friendly and not offend by a " not today thank you", but reasonable if you want to buy. Alvin makes good wood trinkets to bring home and even made a special one for a charm bracelet.
Hope to make another visit in the near future