Just returned from a fabulous two week stay. With our 7 yr old daughter and 81 yr old mother.
The initial reception was good. Sheldon, who showed us to the rooms is a star. The bathrooms are small (but with good counter top space for toiletries). The bedrooms are a reasonable size, but there is limited space storage space for clothing. The beds are very comfortable. Cable TV is provided, along with iron and ironing board, hair dryer, wall safe and a retractable clothes line above the bath. The fridge is unstocked, although you can bring drinks back from the bar and put them in. The rooms were cleaned to a high standard every day and were in our opinion more than adequate for a very good and comfortable holiday. Fresh bath and beach towels are provided daily and the plug sockets take a normal UK plug, so no need for adapter for UK guests. There is a pharmacy and supermarket (and shopping mall) within 5 minutes walk if you have forgotten anything or fancy a stroll.
The food and wine (no choice beyond Chilean red or white on the all inclusive but both were very nice. There is the option to purchase fine wines and champagne over and above this) were very good. We only dined at the Arawakabana restaurant which is a more formal dining experience (sometimes buffet or bbq, though there is always an a la carte menu you can choose from if you ask, though some dishes are at an additional cost if you are all inclusive). Here the dress code is strictly enforced. A more casual restaurant is situated beside the pool bar.
My 80+ year old mother found the grounds easy to navigate and the sea access for swimming easier than most resorts we have stayed in previously. The sea is beautifully clear for some considerable distance from shore and heaven to swim in.
The pool area was slightly disappointing - limited sunbathing loungers and shade and it tended to get taken over by children whilst we were there (though we were there during the school holiday period for the UK)- but the beach and the sea are to die for. Despite normally being pool lovers - we spent the holiday on the beach, just inside the hotel boundary which is fenced off. There are ample sun loungers and shade from numerous trees and parasols in the grounds. The beach sellers can be annoying unless you are politely firm (and don't promise to buy later in the holiday which they will not forget!), but one of the highlights of our holiday was meeting up again after 11 years with the very talented and friendly 'Alvin', who carves and sells brown (unprotected) coral jewellery.
This hotel is a gem. Gorgeous gardens, friendly staff (Leslie-Ann (special mention), Lindy, Winston, Nigel, Nekeisha, Rachael, Sheldon, Josephine, Bertie, to name a few (sorry if we have forgotten any of you!), not forgetting the very hard working and professional Violet). These staff are front of house and there are obviously numerous stalwarts behind the scenes that would deserve a mention too! Our family used to own a hotel, so we are ever sympathetic with unjustified poor reviews and feel that maybe some of the previous criticisms of this hotel perhaps fall into this camp considering the price you pay here. The service may be a bit slow on the odd occasion, but hey, this is the Caribbean and there should be no rush! Granted, the service in the Caribbean can be slower than you may experience in the Indian Ocean or America. The owners/manager are constantly evident at meal times checking on standards and service and obviously take pride in their hotel.
We have previously stayed (pre child!) at Jumby Bay, Blue Waters, Galley Bay - Antigua; Eastwinds- St Lucia, Coconut Creek - Barbados and twice at Spice Island - Grenada (but school holiday period is very expensive there hence staying at the Coyaba this time, though it still looks very nice). We had a great trip to Eastwinds again last year, but wanted to come back to Grenada which is our favourite island. The Coyaba Beach isn't in the same league on the deluxe comforts and menu choices as most of the hotels mentioned above, but represents the best value for money we have ever experienced in the Caribbean on one of the best beaches - especially if you like swimming in the sea and walking down the gorgeous beach (a brisk pre-breakfast walk down the beach and back takes around 45 minutes and will introduce you to some very friendly local people taking their early morning swims).
Other than the free (very good) half day trip into St Georges provided by Virgin Holidays (Johanna the Rep. is great), we didn't do any formal tours this time, as we have done the fabulous island tour on both previous visits. However, we did fly to Carriacou to visit the family of a friend. The 20 minute flight (costing £50 per person return) on a 9 seater plane was an amazing experience and the island itself is a jewel. Smaller and even more laid back than Grenada. Paradise Beach is a must and Sandy Island looked amazing in the distance. A trip into St Georges on the No. 1 bus will only cost 2.5 EC each way and is an experience in it's own right. Much cheaper than a taxi and very easy to do. The terminus is near the Esplanade (Duty Free) shopping Mall and you can catch the bus from the end of the road, or right outside the hotel if they drive down touting for business.
Winston the entertainments manager does a great job organising Crab races on a Wednesday evening and a cricket match (staff V guests). Other than this the entertainment is low key with a very good Steel Band on a Saturday night and a Managers Cocktail Party on a Tuesday.
Just one word of caution - the room safe swallowed my rings when they fell into a channel between the door and the safe and then disappeared inside the 'bowels' of the safe. After a mild panic which Nekeisha on Reception dealt with very swiftly, the maintenance man retrieved them for me. I envisaged them having to dismantle the safe, but the floor of the safe actually lifts out when the door is open. So don't panic!!!
We have no regrets at all about our holiday here, other than it coming to an end! We hope to be back soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine