We have recently returned from Grenada and cant wait to go back. We were apprehensive after reading many of the reports on here but we shouldnt have worried. Although we arrived in the dark first impressions were very good.
Meals ,dining etc was explained to us and we were shown to our room by a very chatty Bel Hop.
The room had the most enormous bed, spotlessly clean white bedding, masses of pure white fluffy towels and also beach towels. The bathroom also had a range of complimentary toiletries which were refilled when they were used.
The room had air con and very powerful fan so either or both could be used. The safe was easy to use and there was also a security chain on the door to put across for added security should you wish to. Security we never felt was an issue but naturally didn’t take risks. There were security guards walking the grounds at night which added reassurance but we always felt safe.
The room was cleaned every day and was kept spotless by France-lynn, with a turn down every night with a chocolate left behind.
In the room was also leaflets of the resort, island and local area . Also there was a folder with information about the hotel, services and anything else you may need to know. Anything you needed if you just went and asked, it was dealt with without any issue.
The food was superb and encompassed Grenadian dishes which were so tasty and NOT repeated. Every evening was a different menu cooked with fresh foods that were local foods.
Breakfast had a wide range of foods, with eggs being cooked to order by Jessica and others so very well.
Lunch in the pool restaurant took a little longer as you ordered from a menu, although the food was definitely worth waiting for and the quality was very good. In the main restaurant it was 'buffet' style, always a soup, homemade of course, salad bar and also a selection of hot meats, fish, veg etc. All this topped off by a dessert of your choice or if you asked you could have some ice cream which was also homemade.
Evening meal was a sit down, 4 course event and the service was efficient and food well presented, hot and tasty in general.
We found the staff to be very friendly and we enjoyed chatting with them. Josephine in the restaurant was very efficient, and this helped with the overall smooth running. Sindy, Riannah, Delores, Tamarra were always smiling, remembering what we drank etc making us feel very relaxed. Lesley-ann was efficient in the bar, making some amazing cocktails and took the time to try to make something we would like.
The key to Coyaba in our eyes was Sheldon one of the senior team, always immaculately presented which showed his attention to detail. You always knew when he was working as his infectious laugh was often heard before seeing him. Anything mentioned to him was dealt with efficiently and quickly. He was helpful with local knowledge and was happy to talk and answer any questions. We felt he was genuinely caring for his guests and we felt he made it a special holiday (for us at least).
As for the waiters, Nigel who mainly served drinks, Dwayne, Stanley are just a few who remembered your drinks and were very attentive.
The gardens were a paradise of beautifully kept plants and flowers. The gardening staff worked so very hard to keep them like this. Bless-lyn, Peter and the team were friendly and chatty and were happy to chat and were informative about the plants that grew.
The beach was clean white sands with lovely clear blue waters. The beach sellers were fine if you chatted with them, be honest as to whether you wanted to buy or not. You have to remember that this is the only income that some of them have. Grenada is a very small island so the opportunity of work is limited. They never really bothered us at all. Security guards on the gates made sure that the sellers did not enter the hotel grounds.
If you don’t want to be bothered by them then stay in the hotel grounds. There were so many sunbeds available there was no need to worry about getting one. You could take them on to the beach should you wish. They were very clean and comfortable with a thick mattress.
Overall I think my holiday was worth the money we spent. What you have to remember is this hotel is family run and not a chain. They therefore want to ensure you have a good time and return in the future. Many of the people we spoke to were returning guests so that in itself tells a story. Many of them had travelled extensively but found this to be an unspoilt, genuine place to relax. However if you want an action packed, with raving nightlife holiday then this is not the place for you.
Top rooms were more private. All had good views.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.