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“Amazing!” 5 of 5 stars
Review of The Bannister Hotel

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The Bannister Hotel
4.5 of 5 Hotel   |   at Puerto Bahia Samana - Marina & Residences | Carretera Sanchez-Samana Km5, Dominican Republic   |  
Hotel amenities
Ranked #11 of 56 hotels in Samana Province
New York, New York, United States
1 review
“Amazing!”
5 of 5 stars Reviewed January 28, 2013

We hadn't taken a vacation in a long time where we could unpack and relax for a solid week. The Bannister Hotel was exactly what we needed. The hotel was so quiet and serene, I felt like I was at a yoga retreat. The staff was so attentive and friendly, especially Anna and Thomas! Everyone was so accommodating where ever we went and that made our stay all the more enjoyable. If you are looking to sit in the sun and read books while enjoying some adult beverages and the most spectacular views, this is your place! We will definitely be back!

The only tip I would offer is that the excursions offered in the hotel lobby are a bit pricey. With a little Internet research, you can find local companies with the same excursions for half the price.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBretin, General Manager at The Bannister Hotel, responded to this review, January 29, 2013
Dear MKshiff12,

First of all I would like to thank you on behalf of the entire team of The Bannister Hotel for sharing with everybody such a good review. I do believe this is the reflection of your satisfaction and that The Bannister Hotel Experience reached and exceeded your expectatives.

I would like to make an observation about your comment as far as excursions are concerned. Indeed, "Escapade Samana", the Exclusive Tour Agency which is located in the lobby of The Bannister Hotel proposes rates that are a little bit more expensive than what guests can buy outside. Nevertheless, it can be justified by the quality of the excursions that are tested by the travel agents to be sure they offer you the best service possible. They contract the best providers of the area and try to propose a great variety of Tours, working on being sure you will enjoy every single minute. They make you live a Personalized and Unforgettable Experience.


I do hope we will have the pleasure to welcome you back at The Bannister Hotel by Puerto Bahia Marina & Residences,

Very Best Regards,

Jessica Bretin-Mariano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Connecticut
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013

This hotel complex is absolutely gorgeous and looks just like the pictures! If you are smarter than we were when looking at the pictures, you would have noticed that it is a yacht club resort. This means that they excavated the sandy beach strip to have deep water for the yachts and boats to be docked right in front of the hotel. If your idea is to go to a beach resort, walk out the door, and lie down in the sand, this is Not the place for you.

There are some beaches in the area that you could go to but you would need to drive and it would take you > 30 min one way. Alternatively, there is a small island close to the resort that (we are told) has a beautiful beach but obviously you need a boat to get to it. The resort does provide a boat service to/from the island but they charge $150 per person which I think is unbelievably unreasonable considering there are no other convenient beach options!

Either way, the hotel itself is GORGEOUS! It looks like many millions of dollars were spent on it and it feels brand new. So if you are ok with the beach situation, I would highly recommend it!

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBretin, General Manager at The Bannister Hotel, responded to this review, January 24, 2013
Dear Mr. Rodi,

First of all and on behalf of the entire team, I would like to thank you for the great review your wrote. I do believe this is the reflection of your satisfaction and that your stay with us reached and exceeded your expectatives.

However, I have to correct one information which is the boat transfer to Bacardi Island (Cayo Levantado) you mentioned. I am afraid there was a misunderstanding as the boat transfer is US$180 + taxes round trip for the boat (up to 8 persons) and it is a private transportation.
We also provide it for people who are interested in a local way of life experience, with a yawl at the rate of US$50+taxes per person.

I apologize if you did not get the right information and maybe missed a great opportunity to discover Bacardi Island (Cayo Levantado) which is a really beautiful beach.

I do hope we will have the pleasure to welcome you back at The Bannister Hotel by Puerto Bahia Marina & Residences,

Very Best Regards,

Jessica Bretin-Mariano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunrise, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2013

We had a destination wedding at the Bannister Hotel and it was by far more than what I expected. Delphine our wedding coordinator did a great job of making sure everything went well for us during our wedding weekend. At first I was scared to death thinking there would be a language barrier and not being able to "see" what we are paying for, after the first day of speaking to Delphine on the phone, I knew this was where I wanted to wed even though it is 1.5 hours away from Santo Domingo--it was worth it all. All of the staff at the Bannister Hotel was very helpful. My family stayed at another property however we loved this one the best. If you are looking for a romantic quiet getaway -than this is it. The only drawback is the Bannister does not have a beach, but there is a tour guide operator that is located in the hotel and they have many packages to offer. I can't wait to go back and truly enjoy all of the services. Our wedding activities took up our entire weekend and we were not able to use all of the services offered, however everything else was PRICELESS!!! Job well done and see you guys again!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 31, 2012

An easy 3 hour drive from Santo Domingo on the new toll road. Set on the water with splendid views and lovely grounds this hotel is a wonderful retreat away from it all. The staff are attentive, the food is good and the hotel is conducive to complete relaxation. There was a film crew on location which certainly livened up the evenings. The Deluxe OceanView Suite was spacious and clean with a wonderful bed and marvelous views. I rented a car and explored the area driving out to the stables to take a ride (or plod) to El Limon waterfalls. Also visited Caya Levantado by boat with it warm water, great beach and another lovely place to relax. Next time I hope I will have more time to explore the National Parks. I would recommend this hotel for couples especially, as well as a good convenient location to explore the surrounding area.

Room Tip: Paying extra for the oceanview is worth it
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2012

We recently enjoyed a one week stay at the Bannister Hotel and loved it! The staff were very attentive and cognizant of the fact that we were in desperate need of some downtime. Fortunate for us, we were the only guests at the hotel for most of our stay. Not so fortunate for the hotel, as they had suffered from a rash of cancellations due to the effects of Sandy on the East Coast. However, being the sole guests allowed the staff to dote on us and really make us feel that we were the lords of the manor. Our room was nicely appointed with a stunning view of the marina. The bathroom, while not huge, was clean, modern and functional, about all that one really needs in a bathroom. Cafe Del Mar was a particular joy as the wait staff and chef took the opportunity to introduce us to the joys of local food, at our request, and produced a fine dinner for us each night. This was exceeded only by their efforts to provide us with perfectly timed sunsets, where they had arranged our table on the pool deck or the lawns so that we could enjoy the incredible sunsets. We would also like to highly recommend the Tour Samana with Terry group as they had guided us through a day of zip lines, beach lunch, local plantation tour and cigar maker. Well worth the time and money. Enjoy your trip to the DR and especially enjoy the people.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santo Domingo, Dominican Republic
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

Excellent Proyect, Good Hotel, Good Food, Good Ambient, Good Villages, Nice Marine & Boat, Nice Trip to Cayo Levantado, Good Beach, Good Bar at Cafe del Mar, Excellent Apartment at the Bannister Hotel

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2012

Service,food, location all first class.
Rooms a bit small, especially the bathroom, but it doesn't matter.
Cafe Del Mar, on the premises, is a world class restaurant.
If you have a boat, coming to the marina is great too.
The area offers several interesting attractions.

Room Tip: Ocean View Suite
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Bannister Hotel

Address: at Puerto Bahia Samana - Marina & Residences | Carretera Sanchez-Samana Km5, Dominican Republic
Location: Caribbean > Dominican Republic > Samana Province
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #11 of 56 hotels in Samana Province
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Bannister Hotel 4.5*
Official Description (provided by the hotel):
Nestled between the mountains and the sea, The Bannister Hotel is a wonderful retreat in the Caribbean. This stunning hotel is a member of the elite collection Small Luxury Hotels of the World, focusing on good taste, high quality, tranquility and splendor. It features 30 finely-decorated suites with outstanding views, along with a variety of amenities and impeccable service.Leave your worries behind, let the warm breeze fill you with tranquility, and enjoy a place which will fulfill your needs and indulge your desires. ... more   less 
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