We traveled to Cayo Levantado for our third time from November 22 to December 13
And the level of service and friendliness of the staff are still very much exceptional
We were very happy so see some of the same staff has previous years …and for them to recognize us made our Holiday very special. Made us feel like we were part of their family and at home
We had a small problem with our room upon arriving but the next day Frantz moved us in Villa 11 and that was perfect Thank you Frantz
This year we had Alexis ( Management assistant ) very visible, walking around every day always checking to make sure you were enjoying your holiday. He is a lovely person to talk and to ask questions because he is very knowledgeable about everything. He found many ways to accommodate us with some of our requests
He says he just loves his job and it shows
Thank you so very much for everything Alexis
The staff working at this resort will try to resolve any problem that you could have…and then some…
Many other resorts could learn from Cayo Levantado. The staff and management’s take pride to really to make us happy
We travel 2 to 3 times a year and usually we do not go back to the same places but for Cayo Levantado is an exception so we keep coming back to this well maintained hotel and gardens, beautiful island and rooms... 5 * PARADISE !!!
Special thank you to Jose-Luis, Augustin, Eduardo and Elias that offer outstanding professional service at the restaurants and buffet
We found this year that the food was even better than previous years
The staff and management are really customer focus and they are real professional at what they do
Would like to thank Walky at the lobby bar always ready to serve us with a smile
We got great service at the main buffet by Bernardina ( efficient and fast little waitress)
We also got great service at the beach buffet by Rosario (she is a hard and devoted waitress )
And also thank you to Miguel at the beach bar / towels/pool …what a lovely person always ready to serve people with a big smile
Thank you to all the staff at the " Luxury Bahia Principe Cayo Levantado" !!!
Hope to see you soon!
- Official Description (provided by the hotel):
- Facilities and services 2 pools 3 Jacuzzis with bar Large sun terrace and gardens with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 1 tennis court Motorised water sports (additional charge) Store Heliport WiFi access in the lobby (free of charge) and in rooms (additional charge) Main buffet-style restaurant and 3 speciality restaurants 6 Bars Cocktail Lounge Snack-bar Wedding gazebo Rooms 209 rooms including 5 types Superior, Junior Suite, Superior Junior Suite, Deluxe Junior Suite and Beach Villas. Superior Junior Suites, Deluxe Junior Suites and Beach Villas are larger than the Junior Suite and Superior. Room facilities: King size four poster bed Air conditioning Ceiling fan Sitting area with desk Balcony or terrace Fully-equipped marble bathroom with hydromassage bath tub, separate shower, bidet, hair dryer and magnifying mirror Telephone in bathroom Don Pablo Collection amenities Bathrobe and slippers Radio alarm clock with iPod docking station Direct phone line (additional charge for external calls) Flat screen satellite TV Safe Mini-bar with alcoholic drinks Wifi Coffee-making facilities Ironing set 24 hour room service Evening downturn service Outdoor Jacuzzi (Deluxe Junior Suites) Butler service Pillow menu Aroma menu Beach Villas: Seafront location with outdoor Jacuzzi, pillow menu available on request, baggage unpacking and ironing service, laundry service (optional) Other services Medical and pharmacy service (additional charge for both) Stores in the hotel Heliport and private boat (available on request for an additional charge) Mainland reception and transfer by boat (included in the booking fee) Specialised service for organising weddings, events and anniversaries. ... more less
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- Also Known As:
- Gran Bahia Principe Cayo Levantado Hotel
- Cayo Levantado Samana
- Cayo Levantado Dominican Republic
- Bahia Principe Cayo Levantado
- Cayo Levantado Hotel Samana