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“Want To Say Thanks” 5 of 5 stars
Review of Grand Bahia Principe Turquesa

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Grand Bahia Principe Turquesa
3.5 of 5 Resort (All-Inclusive)   |   Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #45 of 102 Hotels in Punta Cana
Lithonia
1 review
2 helpful votes 2 helpful votes
“Want To Say Thanks”
5 of 5 stars Reviewed January 5, 2013

This was our first time visiting your country. We chose Punta Cana so we could celebrate our 40th wedding anniversary as alot of people told us it was nice and they were right. We both had a wonderful time the food was good the people were very nice and a special thanks to Xavier he made our trip memorable he works in the lobby at the premier section.

The place was nice and clean and the flowers the psalm trees and banana trees were out of this world and my next visit will be Runaway Bay in Jamaica.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Turquesa, responded to this review, January 8, 2013
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

We greatly appreciate that you have chosen one of our Resorts as your holiday destination. It is a real pleasure to learn that we could fulfill your expectations during your 40th Anniversary.

Please allow us to reassure that we are extremely proud to have provided you a positive experience at Dominican Republic, which reflects the commitment and quality of service we have exhibited through the years. Thank you for your recent review and for highlighting our great customer service. Please be assured that your wonderful comments will be forward to Xavier.

Thank you for your comments and looking forward to welcoming you once again!

Sincerely,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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866 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
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English first
Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 28, 2012

This was an amazing week in Dominican republic (first stay). We have been to many similar exotic places (Maldives, Seychelles, Virgin Islands, Bahamas, Egypt, Key West, etc.) but this one is truly the best. Beautiful village with more hotels, nice parks, "pueblo principe" square and the theatre for animations. Hotel is at the end of the resort nonetheless it takes just 10-15 minutes to reach beach by walk. If u do not like walking there are trains which cross whole resort to the beach (max 5 minutes waiting).

The room was large and every day perfectly cleaned (whole resort very clean). Bathroom includes whirlpool. Mini-Bar is every day filled with new drinks within the allinclusive package.

Hotel has own nice swimming pool with great bar. Even though the resort is so huge u would be always able to find sunbeds. So u dont have to get up so early to catch ur sunbeds.

Food was incredible. All inclusive restaurants presented to us unlimited options for food variations. Everything was just great. There are some a-la-carte resurants within the resort where u have to make a reservation but its ok.

At the end we would like to point out animation programs. What we saw there in the theatre it was incredibly perfect. Show, every night.

This was our first time there and we have to admit that we became very sad when had to leave. We will definitely come back to Bahis Principe (u know the animators have nice song about coming back to Bahia principe, we are even know two weeks laters singing this song in our minds :)))) Hope next year during christmas season. Christmas theremust be amazing

This hotel or even resort is the best choice for relax iwth nice beach, grear food and drinks.

Room Tip: Well, i dont think we can provide any hint about good rooms because simply there are no good and bad...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Turquesa, responded to this review, December 29, 2012
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

First of all, we would like to thank you for bringing to our attention your comments about your stay in our Grand Bahia Principe Premier.

Your represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic.

We are very pleased to read that you enjoyed your holidays thanks to our clean rooms, nice pool, incredible food, and perfect animation.

It is a pleasure for all of us to hear that we were able to fulfill your expectations, and it is wonderful to know that you are considering visiting us once again.

Thank you for your comments and looking forward to seeing you soon!

Best regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 27, 2012

This was our second trip to the resort and we had a fantastic vacation. The resort is vast and there are a number of places to go for breakfast / lunch / dinner, which is always nice. Our first night there we made reservations for our a la carte dinners and were told that although we were limited to 4 sit-down dinners, they would put our name in for the waiting list fo the remaining two nights we would be at the resort. The next morning we received notice that we had reservations booked for every night of the week - a very nice change from having the buffet for dinner. I don't think it matters which buffet you go to for breakfast as they're all pretty much the same. We had made-to-order omlettes or eggs each day, and that gave it a bit of extra freshness that can sometimes lack in a buffet. For lunch, we found a restaurant next to the pool at Club Premiere where you could sit down, be served, and order made-to-order calamari, hamburgers, chicken sandwiches, and a few other things. Again- the made-to-order option ensured that the food was always freshly prepared so we only ate at the buffet for breakfast. The sit down dinner restaurants were pretty comparable in quality - everything was good and service was generally top-notch. I personally liked Le Gourmet the most. You have to wear long pants / appropriate attire as it is the 'fancy' restaurant in the resort, but I would absolutely recommend that it is one of the a la carte restaurants you go to while you're there. The Garden Grill was also very good - they have more of a steakhouse offering and the quality of everything we had there was excellent.

There are a few lobby bars open until 11:30 at night and that is where we spent ever evening. We found that if you find a server that you like, give them a few dollars for a tip at the end of the night and then try to sit in their section of the bar the next night. They'll remember and take extra good care you. We had a the same waitress every night who would recoginize us as soon as we sat down and would bring us our drinks without even having to order - she knew what we wanted and made sure we always had a full beverage without having to ask.

Our room was in the Club Premiere section of the resort, which is as far away from the beach as you can get. It was about a 10 minute trolley ride to get to the beach, but the trolleys ran every 10 or 15 minutes so it was never a long wait. You could walk it, but it was about a 15 minute walk. The rooms were fine and the mini bar was re-stocked every day. The only thing that I didn't like was that our room faced the pool and every morning at 10:00 AM, the DJ would play "The Greatest Love of All" by Whitney Houston loud enough that it became my alarm clock. So, if you want a pool-side room, you might want to make sure that it isn't on side of the pool that the speakers are facing.

Overall, the resort is as nice as we remembered it being the first time there and very well maintained. The service we received from everyone (ranging from the restaurant staff to the housekeeping staff to the beach staff) was cordial and polite and they went out of their way to make sure we were taken care of from the moment we arrived until we departed. I am pretty sure that we'll go there again some day.

Room Tip: The trolleys run from early in the morning to late at night, so try to avoid having a room facing ei...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Turquesa, responded to this review, December 28, 2012
Dear Client,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service.

We are very pleased to read that you enjoyed your holidays thanks to our rich gastronomy, as well as the good service from our employees.

Please allow us to reassure that we are extremely proud to have provided you an fantastic experience, which reflects the commitment and quality of service we have exhibited through the years.

It is a pleasure for all of us to hear that we could fulfill your expectations during your stay in our Grand Bahia Principe Premier and be assured that it is wonderful to know that you are considering coming back to our premises.

Looking forward to seeing you soon and continue providing the most wonderful vacations!

Best regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 19, 2012

Been there with my wife on honeymoon for 2 weeks - the stay there was fantastic. People are really nice and open. The resort is like a small village where everything is "all included". The service there is really good, they pay attention to the hygiene of their own, as well of the guests in the resort. Open pools, lots and lots of food, a la carte restaurants - the best is Japanese MIKADO with a fantastic chef Feliks, Theater, disco, animation evenings (Michael Jackson the best) - lots of alcoholic and non alcoholic drinks. Big room, big double bed, bathtub with jacuzzi, mini bar (included in the stay) Many thanks to Xavier the manager of the Premier part, also many thanks to Pantera - the animator, the serivce Melquisedec and Maria(casicalva & cayoloco) and many more of the people working there -especially in the Premier part.

Room Tip: I stayed in the 44 villa - is in a nice quiet corner of the resort , in room 202 - a great view on t...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Turquesa, responded to this review, December 20, 2012
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

We greatly appreciate that you have chosen one of our Resorts as your holiday destination. It is a real pleasure to learn that you could enjoy a nice time together during your last stay with us, especially during your Honeymoon.

We also are very pleased you enjoyed the all-inclusive program, which includes a wide range of delicious food and beverage. Also, thank you for highlighting our great activities, housekeeping, and particularly our good service at our Grand Bahia Principe Premier. Please be assured that your wonderful comments will be forwarded to Felix, Xavier, Pantera, Melquisedec and Maria.

We would like to have the opportunity to welcome you once again and continue providing the most memorable vacations.

Regards from Bavaro!


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Paz - Bolivia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2012

We went to Bahia Principe the week of november 25th until December 1st, the hotel is really comfortable and the staff very friendly. Besides the hotel restaurants there are different themed a la carte restaurants and you get to make a reservation for 3 or 4 of them you have to hurry up because some run out of space really quick (could not get to japanesse restaurant) , we went to BBQ (grill), Santa Fe (Mexican) and Il Capricio (Italian), all of them are really good but Santa Fe was superb, food was delicious I had some extra food instead of desert just to keep trying the food on the buffet. Look for Pedro on the Premier main lobby he was really helpful with the reservations for the restaurants and managed everything well since we were on a big group and it was not easy to find space for all of us. Also the other restaurants had an awesome variety of food, breakfast and lunch were incredible with lots of options and some surprises, one night they had a small table with sushi which was delicious, the staff was really friendly with the kids and always smiled to everyone. There was space for everyone with no big lines to get to the buffet, everything went smooth specially on Las Dalias which was the closest to our rooms.

The pool is big and you get the chance to visit the bigger pool by the beach using the small car service on the front lobby, the staff in the pool is really nice specially poolside barman Leonel which was really nice with our kids that were going all the time for fruit punch. There are also small daily contest of Ping Pong and volley ball, and the winners receive small gifts at the tropicana theater before the main show.

There are several shows at the tropicana theater and pueblo principe and if you have small kids they can be part of the show doing small roles like lion cubs in Lion King or Snow White dwarfs in the princes show, all shows were good but one not to miss is Michal Jackson which is a show presented in the Tropicana Theater on Tuesdays get there early because it is really crowded, the show performed extremely well by a group of dancers, the guy who represents Michael Jackson is amazing, this one is a must see.

The lobby has free WiFi internet nice speed and if you don't have a laptop there are two computers for a quick email check.

Pueblo Principe has a nice variety of stores, a casino, sports bar and the theater for the night shows, it is really close to the Premier.

Pros: Comfortable rooms, friendly staff, great buffet service, great a la carte restaurants, nice pools and beach.

Cons: My bedroom was cleaned by 4 or 5 in the afternoon, sometimes this was uncomfortable because we came from the beach tired and they were beginning to clean the room, the bathroom shower gets all the floor wet because there is a small glass to keep the water and it is not enough.

Really good hotel I'll go there again anytime, congrats to the staff.

Room Tip: My room was 40112 and it was cleaned last, my friends room was 43112 and it was cleaned almost first...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Turquesa, responded to this review, December 6, 2012
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

We are extremely proud to have provided you an amazing time at Punta Cana, which reflects the commitment and quality of service we have exhibited through the years.

As for your remarks on the cleaning schedule, please allow us to inform you that cleaning program is rotary from 08:00 until 17:00 every day. However, if guests want to have the rooms cleaned at a particular time, they only need to report it to our Guest Service staff and they do the pertinent arrangements to make it as the guest wishes.

We would like to have the opportunity to welcome you once again at our Grand Bahia Principe Premier and continue providing the most memorable vacations.

Kind regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
canada
1 review
5 of 5 stars Reviewed November 28, 2012

first time at Bahia Premier and not the last.Since day one great service form a to z.. Guest service Pedro at club premier very attentive and gets you all you with out any delay and all the services all around are great and the people here are very friendly and the rooms and the lobby´s are very clean and the food is great and alot of choice. I had to reserve a few things with Pedro in guest service and wow great attnetive service, thanks Pedro and for sure we will be back and i recommend Bahia club premier to all, great vacation,thanks Bahia premier

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Turquesa, responded to this review, December 8, 2012
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

It is a pleasure for all of us to hear that we could fulfill your expectations during your stay in our Grand Bahia Principe Premier Hotel .

Thank you for your recent review on Trip Advisor and for highlighting the good aspects such as great food and clean premises. We are proud to hear that you had a super great vacation due to the friendliness of our staff members, especially because of Pedro. He will be delighted to learn your comments.

Thank you for your comments and looking forward to seeing you soon!

Best regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
4 of 5 stars Reviewed November 25, 2012

We stayed at the premier from NOV. 19 to Nov. 25, 2012 and we had a great time! The Premier is quiet and less people (comparing to the other section). The guest service and other workers are very friendly. There is a lot of choice for food at the main buffet. My husband and I were felt like we are getting spoiled... No cooking for 1 wk..., The beach is nice, but a lot of people hanging there, we tried to walk to the right side of the beach, and found some beach side stores to buy gift. Rember, we can negotiate the price,,,, 25 to 30% of the original price, and you will get a good deal, Also, There are venders here every Friday afternoon for the Dominic Market. Finally, we can definitely say we had a good time here and we are sure that we will come back again in the future with our family....

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Turquesa, responded to this review, November 26, 2012
Dear Client,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

Thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.

We are satisfied to hear that you had an excellent stay in our hotel facilities and premises, especially because of the friendliness of our staff members. Please be assured that it is an honor and a great compliment for us to forward such wonderful comments to all our staff.

We are looking forward to seeing you soon and have the opportunity to continue providing the most memorable experiences.

Best regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#24 Casino Hotel in Punta Cana
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#32 Spa Hotel in Punta Cana
#38 Top resorts Hotel in Punta Cana
#39 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Turquesa 3.5*
Number of rooms: 504
Official Description (provided by the hotel):
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 4 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana

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