Zoetry Agua is a paradise! My wife and I spent five days (July 30 - Aug 4, 2013) there to celebrate her birthday. From the moment we stepped out of the cab and were warmly greeted by Ivelicce to the moment we left we were royally treated. It seemed like there were three staff members to every guest, not including the groundkeepers. And every staff member went out of their way to make our visit memorable. We want to give kudos to Ivelicce, Eduardo, Saidy (makes great tropical drinks), Alberto, Yalalo, Rosalio, Dayanara, Hector, Giordany, and Maximo (apologies if we left anyone out and if we misspelled any names). Also, thanks to the Spa Ladies for some excellent massages and reflexology treatments: Manager Antonia and her staff Olga and Madelaine. The fine point of this resort is service to be sure. The setting is gorgeous, the grounds pristine, the beach beautiful (loved the breeze). We spent many relaxing hours in the lovely pool overlooking the ocean. Floating in the pool, hearing the waves and breezes through the palm trees was heavenly. As another reviewer mentioned, I was also disappointed that there was only one restaurant open each evening. But, when I stopped to think about it, this is a very small resort with, I believe, 50 or 51 rooms. They were about half occupied for most of our stay. So, that's about 50 guests. Many times my wife and I were the only ones in a restaurant. It wouldn't be feasible to have all three restaurants open at once. We often felt we were on our own private island!! If you want to relax and be pampered beyond your wildest dreams, this is the place for you! The last evening of our stay was going to be a beach dinner. However, as there was the possibility of rain, it was held in the beach front restaurant - Indigo. The staff put out a marvelous buffet. There was a station with paella and fresh grouper; a pasta station; and a table laden with beautiful salads, grilled lobster, chimichurri; and a dessert station. The tables are usually set up for two, but on this night were combined into seatings of 8 - 10. We got to meet some interesting people who had just arrived that morning. It was a lot of fun though we could not stay late as we had to leave the hotel at 3:30 AM the next day to catch our flight home. I'll end my review with a fun story about a nickname the staff gave me. I HATE cilantro (my wife loves it). As is to be expected, many of the dishes were Caribbean in nature and contained cilantro. Every time I placed an order, I would say "there's no ciliantro in this, is there?" By the end of my visit, I was given the nickname "Tony No Cilantro". Hey, everyone at Zoetry, thanks for making our stay "a pleasure". The reason I entitled my review as I did is because everytime we thanked a staff member for a service, the reply was always "it is my pleasure". Thanks to our travel agent, Tracey, at Cruises and Vacations in Columbus, OH, for recommending Zoetry Agua.
On our next visit, we are going to book an ocean front room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taigüey !Good Day-Good Sun
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I would like to start by thanking you for taking the time to share your positive comments with the Zoëtry Family. I am much obliged to let you know that “it is our pleasure” to have offered you an immaculately private paradise.
I am delighted to learn that overall you have enjoyed an exceptional experience among us, wonderful words from a happy guest are the best motivation for us. We pride ourselves in taking care of our guests, as they are the key pillar to the success of our day job.
At our Zoëtry Agua Punta Cana, exclusive Suites are generously spacious, the luxurious interiors are carefully decorated with elegant touches of natural materials for a relaxing and comfortable experience. You will enjoy the look onto the Caribbean Sea that arouses a sense of harmony and freedom, the breath of the waves, the scent of flowers… our passion for excellence will bring you great joy, and we absolutely will go beyond your expectations!
In our celestial spa we will pamper you and show a new dimension of relaxation... sumptuous massages, nutritional and spa therapies, scents and nature sounds, a trip to the well-being of body and mind through the five senses. Our art of live is to combine the gifts of nature and share them with passion!
We are looking forward to welcome you to your next visit… our peaceful refined Zoëtry Agua will undoubtedly be your Caribbean Home away from Home!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.