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“All time favorite vacation spot” 5 of 5 stars
Review of Zoetry Agua Punta Cana

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Zoetry Agua Punta Cana
5.0 of 5 Resort (All-Inclusive)   |   Playas de Uvero Alto, Punta Cana 23000, Dominican Republic   |  
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Ranked #7 of 102 Hotels in Punta Cana
Rehoboth Beach, Delaware
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“All time favorite vacation spot”
5 of 5 stars Reviewed December 16, 2012

Visited this amazing resort for the 3rd time, and it's unbelievable how it can just keep surprising you with even more beauty each time! The food seems to taste better each time, the staff is amazing and the most helpful people I have encountered, and the setting is idyllic! I feel so blessed to have been able to experience it all once again! For the last 3 years I've been bringing down a whole group to paradise for a yoga retreat. We once again were accommodated like princesses (23 women), and really enjoyed every minute of our 6 day stay! The resort was hosting a wedding at the same time, but we never felt like we were on the sideline, the contrary I would say. Our group dinners were fabulous and so delicious (don't skip a meal!). Our yoga room and beach spot for our classes and meditations were in perfect shape, and every need/wish we had was immediately covered by the "always-ready-to-make-your-experience-even-better" staff. One of the fun highlights of this trip and something that was decided totally impromptu was our Zumba class - it totally rocked and was able to happen because magically the management set up speakers and a whole dance floor for us - it was amazing! All that in combination with amazing massages at the spa made the 3rd Dimitra Yoga retreat another huge success! I recommend this place for everybody that loves good food, amazing service, yummy body treatments, and friendly staff! The GM, Alain, together with the one of a kind staff is doing an amazing job to keep everybody happy and relaxed! What more can you ask for? If you visit, please give my love to all the happy people working there, and some extra to Annie & Roberto at the reception, Nick at the spa, Alejandra serving you on the beach, and the man trying to keep it all together, Alain! Can't wait for the next yoga retreat in 2014! Join me!

Room Tip: Any room at this resort is perfect.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paco A, Director de Relaciones con Clientes at Zoetry Agua Punta Cana, responded to this review, December 20, 2012
Dear Guest,

Thank you for choosing our Resort for your yoga experience, and for taking part of your time to share this review like others.

We appreciate it, and more your comments about our service.

We look forward to welcoming you as soon you want!

Best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,329 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (409)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
North Irwin, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

Zoetry Agua exceeded our expectations. Everything was excellent from the food to the service. The staff was very friendly. The resort has a limited number of rooms so it was nice, quiet, and relaxing. The rooms are very spacious and kept clean. The spa was wonderful and the restaurants were excellent. The grounds and the pool were very well kept. Zoetry provided everything from umbrellas to bug spray. You will not be disappointed with Zoetry Agua. I would recommend it especially to couples and newlyweds. Wonderful place to spend your honeymoon. There were also plenty of activities to do at the resort or excursions for something to do outside of the resort. The beach was also very nice. The resort is a little bit further from the airport than most of the others, but it is worth the extra time to enjoy a more quiet low key resort. Thank you Zoetry for such a great experience!

Room Tip: Choose a room on the second floor closer to the lobby and facing the gardens.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paco A, Director de Relaciones con Clientes at Zoetry Agua Punta Cana, responded to this review, December 14, 2012
Dear Guest,

Thank you for recommend our wondrous Paradise, and for taking time to write a comment about your stay, and about everything we offer here.

We are happy to know you enjoyed your stay with us, and will be more than a pleasure to have you back in the Center of Peace!

Best Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2012

I agree with other reviews...the staff&service are outstanding! Juan Piña (staff) helped us try real Dominican food&amazing music-made such a special trip! Jamie who lead activities..including cooking classes on beach & meringue dance lessons also made our week so fun! We've NEVER had such wonderful service anywhere! Such beautiful grounds& truly unlimited world class food & drinks! A must see&go! Can't wait to go back!

Kristen& Rich (New York)

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paco A, Director de Relaciones con Clientes at Zoetry Agua Punta Cana, responded to this review, December 14, 2012
Dear Ms Kristen,

Thank you for choosing Zoetry Agua for your recent stay in Dominican Republic, and for having posted this review.

All the staff will love to have you back, and bring you the best service possible.

Best Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mickleton, New Jersey, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 7, 2012

Paradise, right here on earth! Amazing resort and "Over De Top" Staff! It was the most relaxing atmosphere I can remember from any other place I've travelled. The GM, Alan is very approachable and everyone is reasonable and very friendly. The food was very incredible - just the right portions - cooked perfectly with lots to choose from. Thank you all - it was the trip of a lifetime! We shall return...

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paco A, Director de Relaciones con Clientes at Zoetry Agua Punta Cana, responded to this review, December 10, 2012
Dear Ms. Nancy,

Thank you for having taken part of your time to share this review with others, and for this valued comment.

We really appreciate such positive comments about the whole Staff,food, end the entire property.

Best Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, DE
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 4, 2012

I just returned from having the pleasure of attending a yoga retreat at the spectacular Zoetry Agua in Punta Cana, Dominican Republic. Not knowing what to expect on the ride from the airport to the resort, I was a bit anxious. Upon arrival at this spectacular Caribbean gem, my anxiety immediately slipped away. The incredible GM Alan and his staff greeted us with smiling faces, ready to accommodate our every need; no request was too large or small for the staff at Zoetry Agua. They aim to please and all impressively knew me by name on Day Two!

Grounds were expertly manicured; beaches were clean and accessible; and the pools were kept impeccably crystal clear. That was just the beginning...the food at all three restaurants was exceptional, five-star quality. The dining service was unsurpassed. Fernando, Francisco, and David (just to name a few) were so fun to interact with while dining. The Live Music was phenomenal. I wish I could purchase their music on iTunes! Loved them!!!

All Bars were clean and served only top shelf, refreshing cocktails...I actually looked forward to being entertained by jovial, smiling Diego in the Canoa Lobby Bar each day!

Nicky and her spa staff were just awesome...the spa was lush and, on a personal note, coincidentally used my coveted Natura Bisse skin care line which was the icing on the cake. Spa treatments were so relaxing...I did not want to ever get off the table!

The rooms were well-appointed and very tropically rustic (thatched roofs, plank floors, and tile/glass outdoor showers). Very cool and so authentically Caribbean!!!

All feedback must be balanced, so here we go. the broken mini-fridge and clock in the room were annoying, but not worth complaining about. And...what can you do about horrible mosquitos? It is not the resort's fault! The only other two less-than-positive experiences were a leaky (don't forget they are thatched) roof during two of the tropical storms and a resident cat who would not stop meowing resulting in less than satisfying sleep one night. Despite both of these inconveniences, upon telling Alan about them, the roof was IMMEDIATELY repaired and the cat was swiftly chased away the vicinity of my room! Both issues were taken care of in the blink of an eye. As a thoughtful token of appreciation, twelve ice cold Presidente beers were waiting for us in our suite. The roof and cat were quickly forgotten! (Ha!)

I am so grateful to the one and only Dimitra Yoga in Lewes, DE for coordinating this trip. Combining such amazing yoga instruction with the perfect resort was pure genius! The retreat exceeded my every expectation (and I am not easy to please; trust me!). I absolutely plan to return to Zoetry Agua very soon...I know my spouse would love it as much as I did!

EVERY SINGLE MEMBER OF ALAN'S STAFF constantly smiled and was always upbeat! All took the time to personally introduce themselves. Their genuine happiness was literally contagious! Thank you, Zoetry Agua and Dimitra Yoga for a vacation I will never forget!!!

Stayed November 2012, traveled solo
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paco A, Director de Relaciones con Clientes at Zoetry Agua Punta Cana, responded to this review, December 6, 2012
Dear Yoga- Guest,

We would like to thank you for share with other this comment, regarding your experience in our Paradise!

We are so proud of our Staff, cause your entire Yoga group enjoyed your special holiday here.

Our Door will be always open for any other visit,

Best Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herts
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 4, 2012

Just back from 7 days at Zoetry and we had a fabulous time. I had read many of the previous reviews before we travelled and I have to say was slightly concerned regarding some of the very negative ones.

Zoetry is made what it is by its wonderful staff. They are all a credit to the Hotel, themselves and their Country. Sure they occaisionally gets things wrong but generally they are superb. I know its wrong to single out people when there are so many working behind the scenes who you never actually see but David, Juan P, Giordany, Flor, Rosalia and Jamie you were OVER THE TOP (and thats their highhest compliment)!

We had a 'standard' room and I would suggest that is all you need. It is identical to the top end beach front rooms apart, obviously, from the view. Room service was faultless and had no problems at all with the AC. Mini bar re-stocked daily and a call to 222 quickly added any items that were missing. My wife made use of the FREE laundry service and again this was responsive and efficient.

Food in all the restaurants was extremely good - yes the menu was a little limited when there for 7 days but quality and service were very good.

Great beach - plenty of loungers and good and attentive bar service.

Couple of negative points - they do seem to lose the focus of non wedding guests when there is a wedding in progress. On our last night (Saturday) we were told in the bar that there was no white wine - non at all - as it was all shipped to the wedding area. I explained to reception that this was totally unacceptable and it was remedied fairly quickly.

Mosquitoes - yes they are a nuisance but hardly the hotels fault. We took 50% Deet and took anti-histamine tablets daily. Still got bites but not badly and I do think that the anti-histamine tablets greatly reduced the effect of the bites.

Yes wi-fi only worked in Reception - not a problem for me but I guess if you had counted on it working in your room this would have been a problem.

But in general this is a great resort run by great people. If you want a relaxing (night life is non-existent) holiday in beautiful surroundings then you could not go far wrong with Zoetry.

Room Tip: Basic room is absolutely fine. Personally feel the upgrade price is not worth it. We had Room 8 whic...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paco A, Director de Relaciones con Clientes at Zoetry Agua Punta Cana, responded to this review, December 6, 2012
Dear Guest,

Thank you for so kind review regarding our Hotel, you are right is our Staff who make possible every guest satisfaction.

We really sorry for the little inconveniences you experienced, and looking forward to welcoming you again, without any imperfection.

Best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menlo Park, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 2, 2012

We stayed at Zoetry for a 5 day all inclusive package. It was our first time in the carribean and it was every bit as good as we expected. The uvero alto area still has relatively pristine beaches which made for a relaxing, enjoyable vacation. The food was excellent, especially the seafood although vegetarians have somewhat limited options. The highlight was the quality and attentiveness of service from the very warm and welcoming staff, despite the language barrier (english is not spoken very fluently).

The only issues we ran into were infrastructure related - no hot water for a day, the room internet connection didn't work while we were there, and a mosquito infestation. Also watch out for aggressive salespeople trying to sell timeshares under the guise of 'travel memberships'. Fortunately none of this affected us too much and we had a fantastic time, and will very likely go back!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paco A, Director de Relaciones con Clientes at Zoetry Agua Punta Cana, responded to this review, December 4, 2012
Dear Guest,

Thank you for choosing our relaxing paradise for you Caribbean Vacation, and for take part of your time to post this review.

Thanks for mentioning our Staff service, and for letting us be part of your nice and relaxing vacation in spite of the inconveniences.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Zoetry Agua Punta Cana

Address: Playas de Uvero Alto, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#16 Romantic Hotel in Punta Cana
#20 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zoetry Agua Punta Cana 5*
Number of rooms: 51
Official Description (provided by the hotel):
Limited to just 53 exclusive suites, their hardwood floors, cane-thatched roofs and natural stone accents harmonize with the lush, secluded oceanfront setting. Although a mere 24 miles from the Punta Cana International Airport, the spirit here is far, far removed from the hectic tempo of everyday living. ... more   less 
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Also Known As:
Zoetry Agua Punta Cana Hotel Punta Cana
Agua Hotel Punta Cana
Agua Punta Cana

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