I just returned from having the pleasure of attending a yoga retreat at the spectacular Zoetry Agua in Punta Cana, Dominican Republic. Not knowing what to expect on the ride from the airport to the resort, I was a bit anxious. Upon arrival at this spectacular Caribbean gem, my anxiety immediately slipped away. The incredible GM Alan and his staff greeted us with smiling faces, ready to accommodate our every need; no request was too large or small for the staff at Zoetry Agua. They aim to please and all impressively knew me by name on Day Two!

Grounds were expertly manicured; beaches were clean and accessible; and the pools were kept impeccably crystal clear. That was just the beginning...the food at all three restaurants was exceptional, five-star quality. The dining service was unsurpassed. Fernando, Francisco, and David (just to name a few) were so fun to interact with while dining. The Live Music was phenomenal. I wish I could purchase their music on iTunes! Loved them!!!

All Bars were clean and served only top shelf, refreshing cocktails...I actually looked forward to being entertained by jovial, smiling Diego in the Canoa Lobby Bar each day!

Nicky and her spa staff were just awesome...the spa was lush and, on a personal note, coincidentally used my coveted Natura Bisse skin care line which was the icing on the cake. Spa treatments were so relaxing...I did not want to ever get off the table!

The rooms were well-appointed and very tropically rustic (thatched roofs, plank floors, and tile/glass outdoor showers). Very cool and so authentically Caribbean!!!

All feedback must be balanced, so here we go. the broken mini-fridge and clock in the room were annoying, but not worth complaining about. And...what can you do about horrible mosquitos? It is not the resort's fault! The only other two less-than-positive experiences were a leaky (don't forget they are thatched) roof during two of the tropical storms and a resident cat who would not stop meowing resulting in less than satisfying sleep one night. Despite both of these inconveniences, upon telling Alan about them, the roof was IMMEDIATELY repaired and the cat was swiftly chased away the vicinity of my room! Both issues were taken care of in the blink of an eye. As a thoughtful token of appreciation, twelve ice cold Presidente beers were waiting for us in our suite. The roof and cat were quickly forgotten! (Ha!)

I am so grateful to the one and only Dimitra Yoga in Lewes, DE for coordinating this trip. Combining such amazing yoga instruction with the perfect resort was pure genius! The retreat exceeded my every expectation (and I am not easy to please; trust me!). I absolutely plan to return to Zoetry Agua very soon...I know my spouse would love it as much as I did!

EVERY SINGLE MEMBER OF ALAN'S STAFF constantly smiled and was always upbeat! All took the time to personally introduce themselves. Their genuine happiness was literally contagious! Thank you, Zoetry Agua and Dimitra Yoga for a vacation I will never forget!!!

Just back from 7 days at Zoetry and we had a fabulous time. I had read many of the previous reviews before we travelled and I have to say was slightly concerned regarding some of the very negative ones.

Zoetry is made what it is by its wonderful staff. They are all a credit to the Hotel, themselves and their Country. Sure they occaisionally gets things wrong but generally they are superb. I know its wrong to single out people when there are so many working behind the scenes who you never actually see but David, Juan P, Giordany, Flor, Rosalia and Jamie you were OVER THE TOP (and thats their highhest compliment)!

We had a 'standard' room and I would suggest that is all you need. It is identical to the top end beach front rooms apart, obviously, from the view. Room service was faultless and had no problems at all with the AC. Mini bar re-stocked daily and a call to 222 quickly added any items that were missing. My wife made use of the FREE laundry service and again this was responsive and efficient.

Food in all the restaurants was extremely good - yes the menu was a little limited when there for 7 days but quality and service were very good.

Great beach - plenty of loungers and good and attentive bar service.

Couple of negative points - they do seem to lose the focus of non wedding guests when there is a wedding in progress. On our last night (Saturday) we were told in the bar that there was no white wine - non at all - as it was all shipped to the wedding area. I explained to reception that this was totally unacceptable and it was remedied fairly quickly.

Mosquitoes - yes they are a nuisance but hardly the hotels fault. We took 50% Deet and took anti-histamine tablets daily. Still got bites but not badly and I do think that the anti-histamine tablets greatly reduced the effect of the bites.

Yes wi-fi only worked in Reception - not a problem for me but I guess if you had counted on it working in your room this would have been a problem.

But in general this is a great resort run by great people. If you want a relaxing (night life is non-existent) holiday in beautiful surroundings then you could not go far wrong with Zoetry.

We stayed at Zoetry for a 5 day all inclusive package. It was our first time in the carribean and it was every bit as good as we expected. The uvero alto area still has relatively pristine beaches which made for a relaxing, enjoyable vacation. The food was excellent, especially the seafood although vegetarians have somewhat limited options. The highlight was the quality and attentiveness of service from the very warm and welcoming staff, despite the language barrier (english is not spoken very fluently).

The only issues we ran into were infrastructure related - no hot water for a day, the room internet connection didn't work while we were there, and a mosquito infestation. Also watch out for aggressive salespeople trying to sell timeshares under the guise of 'travel memberships'. Fortunately none of this affected us too much and we had a fantastic time, and will very likely go back!

We jut left the resort and need to qualify our review. We look for excellent food, excellent beach, excellent service, and great rooms. We have been to Sandals and excellent properties and Zoetry is definitely up there with the Excellence Resorts. The service was great and probably one of it's strengths. We love our beach waitress, Juan, coffee guy as we called him and Tatiana.
The food was good, our only comment was we would have liked more options. This being said it was a 50 room resort and we could not expect more than three restaurants. My only though was maybe change the menu nightly, so have a 7 day menu to give variety. Food was really good with breakfast egg whites and oatmeal being our favourites. We loved the smaller portions and the calories on the menu. (Some portions were definitely bigger than the calories indicated).
Room service was fast. We ordered coffee ever morning and it was typically 5 or 10 minutes. We arranged for a nice bootle of wine for our room with a decanter and glasses through the restaurant manager. They were in our room when we arrived after our spa treatment. Very nice thanks. All the wines listed were not available, but we had not problem finding a nice bottle. The manager and staff were very helpful!
The suite was very big, with the washroom massive. I would have preferred a smaller washroom and a seating area in the main room, but beautiful regardless! There were some room maintenance issues that the staff are aware of. It did not affect our trip but definitely the management team needs to resolve this as many people noticed the repairs needed on the resort.
The pool was great but also needs repair. The repairs and blemishes did not effect my visit but it did make the difference from"over the Top"' to Excellent.

We were able to use the gym, run, and do Yoga. I had never done Yoga and went to my first class and was thrilled with the class and Tatina. She was professional, inspiring and very motivating. We had a few discussion through the week and she changed my thinking. I suggest you advertise this part of your resort more and possible expand this part of your wellness program. Anyone who went to her class really loved her.

I thought the week was great. I would visit another Zoetry property but I personally would like a bit larger resort. A bit to quite and smaller me, but depends what one is looking for.

My husband and I did not have any issues with the bugs (though there were couples who were eaten alive) and the beach was awesome. No one stopped us from swimming in the ocean on black flag day and we loved it.