We jut left the resort and need to qualify our review. We look for excellent food, excellent beach, excellent service, and great rooms. We have been to Sandals and excellent properties and Zoetry is definitely up there with the Excellence Resorts. The service was great and probably one of it's strengths. We love our beach waitress, Juan, coffee guy as we called him and Tatiana.
The food was good, our only comment was we would have liked more options. This being said it was a 50 room resort and we could not expect more than three restaurants. My only though was maybe change the menu nightly, so have a 7 day menu to give variety. Food was really good with breakfast egg whites and oatmeal being our favourites. We loved the smaller portions and the calories on the menu. (Some portions were definitely bigger than the calories indicated).
Room service was fast. We ordered coffee ever morning and it was typically 5 or 10 minutes. We arranged for a nice bootle of wine for our room with a decanter and glasses through the restaurant manager. They were in our room when we arrived after our spa treatment. Very nice thanks. All the wines listed were not available, but we had not problem finding a nice bottle. The manager and staff were very helpful!
The suite was very big, with the washroom massive. I would have preferred a smaller washroom and a seating area in the main room, but beautiful regardless! There were some room maintenance issues that the staff are aware of. It did not affect our trip but definitely the management team needs to resolve this as many people noticed the repairs needed on the resort.
The pool was great but also needs repair. The repairs and blemishes did not effect my visit but it did make the difference from"over the Top"' to Excellent.
We were able to use the gym, run, and do Yoga. I had never done Yoga and went to my first class and was thrilled with the class and Tatina. She was professional, inspiring and very motivating. We had a few discussion through the week and she changed my thinking. I suggest you advertise this part of your resort more and possible expand this part of your wellness program. Anyone who went to her class really loved her.
I thought the week was great. I would visit another Zoetry property but I personally would like a bit larger resort. A bit to quite and smaller me, but depends what one is looking for.
My husband and I did not have any issues with the bugs (though there were couples who were eaten alive) and the beach was awesome. No one stopped us from swimming in the ocean on black flag day and we loved it.