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“Amazing beach, old, little bit dirty hotel” 3 of 5 stars
Review of The Club at Grand Paradise Bavaro

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The Club at Grand Paradise Bavaro
5.0 of 5 Hotel   |   Playa Arena Gorda | Macao, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #78 of 101 Hotels in Punta Cana
Bratislava, Slovakia
Top Contributor
60 reviews 60 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
79 helpful votes 79 helpful votes
“Amazing beach, old, little bit dirty hotel”
3 of 5 stars Reviewed October 11, 2013

Average resort, with amazing beach, turquoise water, huge palms. Rooms are spacious, but really modest, there are huge bed, fridge (every day filled with coke, sprite, water..), AC, balcony/terrace, bathroom. Our room was cleaned up every day, but maids were really lazy, like everyone in this country. Food was varied, you can choose anything you want, we liked beach restaurant with beautiful seaview. Drinks are tasteless, coffee weak. Pools was dirty, because of american young visitors, they made mess at night..... Most amazing part of this resort is the beach, this part of Punta Cana has nice white sand, turquoise water, you can walk miles&miles and enjoy stunning scenery of this beautiful country. On the beach are sunbeds with umbrellas and many palm trees. If you like swimming, this can be disappointment, there are waves in this part of shore. This hotel is about 20 minutes from airport. Staff is smiling, animation team is really great! I <3 Dominica, I would definitely go back again, but I will choose another hotel.

Room Tip: Ask for room on 1st or 2nd floor.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    44
    70
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    26
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60
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 4, 2013

I took a trip down here with a lot of my family. They have plenty of activities to sign up for as well as some you can just join in. My cousin and I spent every day playing beach volleyball with a bunch of people and made a lot of friends. The water is fantastic and the rooms were beautiful. The entire layout of the resort is beautiful! I would love to go back here at some point.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 6, 2013

This hotel was a waste of time and money. The staff if terrible even though I spoke spanish the staff was extremely rude to us through out our whole stay. Our first night the airco didnt work and I had to beg to change rooms. This dude came to check the airco and basically did nothing to fix it. Finally it came to around 3am and the manager put us in a different room. That room was ok, nothing special. The food was terrible, I've had dominican cuisine before but nothing like this. Food was disgusting!!! The pools were also quite dirty. I would never recommend this hotel. I dont think I will ever return to the Dominican Republic after this horrible experience. STAY AWAYYYY!!!!!!

Room Tip: Dont stay here!
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 12, 2013

The service in this resort was poor. Very poor, until they realized my boyfriend spoke Spanish. Then the employees were your best friends. We witnessed them treat other visitors terribly though - and heard them say disgusting things about everyone. The bartenders were seen getting wasted every day (except for a very select few), and the drinks were disgusting. A good example was when I ordered a rum and coke. It was a bit too strong, so I asked for more coke. The bartender then took a huge shot and poured sprite in my drink, saying "same result anyway." They were constantly running out of rum and/or vodka, and proceeded to make every drink with GIN. About 2 to 3 days of our trip they had high school interns come and stay at the resort, working as your servers and bartenders. none spoke English, nor knew how to set a table let alone make a drink. It was a mess. then they were practically having sex in the pools and yelling and screaming. not to mention cussing off all the tourists. The music beside the pool was all in Spanish, which would have been fine is 90% of them didn't include the sex sounds of a woman screaming and moaning. There were no pool side activities at all. so it got pretty dull at times. A perk was when a lady there let me plug in my phone to play music for the pool (which she only did because she became friends with my boyfriend and I. everyone else that asked she shot them down). The tourists loved it, and when they found out we were leaving and taking the music with us, they begged us to make copies for the staff there. The food was terrible. Beyond terrible. I preferred not to eat after trying a bite of each item every day. If you missed the buffet, you were out of luck for another 4 hours til dinner. The seafood a la carte we ate at we waited over an hour between our appetizer and main course. The steakhouse a la carte I got my steak BLUE. I nearly vomited on the table. The pool was very dirty... The club played nothing but Russian or Spanish music, so if that's your taste then by all means. The shows we went to were over all very funny and a good treat. Specifically, the staff members that were overall very nice to us and others were Pedro and Osiris. They were exceptional. I heard that they were undergoing construction Let's hope the new and improved version is more than just for your eyes.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 4, 2013

We came to Grand Paradise Bavaro as a group of 7. The beach and the sea was probably one of the best in Punta Cana. The food was okay, we mainly ate rice, pizza, omelettes, and fries. The pool was is fairly good but not top notch. Rooms were clean.
We really liked the location since it was close to Hard Rock and we could go to the Oro club at there.

My friend got extremely drunk one night, and doctor of the hotel helped us brilliantly. She didn't even had a hangover.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piestany, Slovakia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 16, 2013

In this hotel we spent New Year's Eve 2009. It was a lovely holiday. New Year's Eve on a beautiful beach under palm trees with pompous fireworks and champagne streams :-) Rooms were clean and spacious (but we recommend rooms of the Club - new redesigned rooms) on the beach while further-safe train goes there. But all I neriešilaže is also because of the beach walk to the beach and back is beautiful magical path surrounded by beautiful nature :-) I do Club Hotel is beautiful. Bar which is outside looks exotic-it's a big ship. Surely there is more beautiful than the beach section. Food was excellent :-) Everyone there his. All inclusive program is great there. The staff is polite and helpful. On the long beach you can walk endlessly long walks and can be clarified in large waves in rough but beautifully clean and warm sea. Punta Cana and this hotel is in the district where the Caribbean Sea meets the Atlantic Ocean. The water should be 28-29 degrees. It was amazingly hot. We had almost all trips. It was an awesome experience! I would like to go back there again!
I highly recommend!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portugal Cove, Canada
1 review
3 of 5 stars Reviewed April 11, 2013

My second time visiting this resort, service has definitely gone downhill in the past three years. Food was delicious, Sunwing rep, Louise, was a great help. The highlight of the trip was the time spent in the sport's bar with bartender Simone. We spent hours each day talking to him and learning the way of life of the Dominican people. If i ever return, i hope he is still working there, he made my trip an unforgettable one.

Room Tip: Avoid any room on the ground floor.
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Club at Grand Paradise Bavaro

Address: Playa Arena Gorda | Macao, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool
Hotel Style:
#34 Casino Hotel in Punta Cana
#47 Luxury Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#69 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Club at Grand Paradise Bavaro 5*
Number of rooms: 228
Reservation Options:
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Also Known As:
The Club At Grand Paradise Bavaro Hotel Punta Cana
Hotel At Grand Paradise Bavaro
At Grand Paradise Bavaro Hotel

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