We made a return trip in December 2014 to Royal and again, we were not disappointed. The staff went beyond our expectations with the service they provided. It started from the time we arrived till we left. The Exclusive Concierges and Butlers were asking if we needed anything before we could even request. They always asked if they could do anything to make the stay better. The restaurants (in which we didn't get to eat in all them yet) provided us with excellent food and service (Was great seeing Nilza again, as always your service was beyond.The variety of restaurants to pick from was vast with options to suit every taste. Foods from burger and fries, pizza to fine dining are available. The minor problem in our room was quickly taken care off,with apologies for our inconvenience. The room was cleaned every day, with the staff arriving at least twice a day to tidy up with turn down service done during the evening. We felt totally safe walking throughout the whole resort day or night. There was always a choice to listen to music at night, whether it was in the piano bar or at the beach bar and often live entertainment was provided. You can stay on the Royal (Adult) side to relax or go over to the Bavaro (Family) side of the resort to take part in the planned activities for the day/night. We had a Romantic dinner planned one night on the beach, from the settings overlooking the water to the waiter providing the service, we couldn't ask for anything more. I have no trouble at all returning to Royal and have full intentions of going again.
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- Also Known As:
- Catalonia Royal Bavaro Hotel Punta Cana
- Catalonia Royal Bavaro Punta Cana
- Royal Catalonia Bavaro