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“great vacation” 5 of 5 stars
Review of Catalonia Royal Bavaro

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Catalonia Royal Bavaro
4.5 of 5 Resort (All-Inclusive)   |   Playa Bavaro, Punta Cana 837, Dominican Republic   |  
Hotel amenities
Ranked #43 of 102 Hotels in Punta Cana
West New York, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
“great vacation”
5 of 5 stars Reviewed July 24, 2013

We just got back from vacation at Catalonia Royal, it's the third time we being there,and we love it.The people there are great,the food is excellent.The employees are very friendly and treat you the way you want to be treated. We had a great time,and plan to be there again next year for the 4th time

Room Tip: All the rooms we stay in were very nice
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, General Manager at Catalonia Royal Bavaro, responded to this review, July 25, 2013
Dear Mrs. / Mr. n350z,

Greetings from Catalonia Royal Bavaro, we are content to read you had a memorable holiday experience for your third visit; it was our pleasure to once again provide an outstanding service. We look forward to your fourth visit!

Best regards from all the staff.

Josep Castellnou
General Manager
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3,201 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (630)
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 23, 2013 via mobile

This is the 5th time we have been there. We can't ever think of going anywhere else for our spring vacation. We have traveled all over the Carribean but once we found this resort we knew we have found home. From the moment you arrive you are greeted with smiles. Angela has become our new friend this year. Her smile will will always brighten your day. The bellhops are always there to help. Thanks to Juan and Wilberto. The rooms are clean and very comfortable. We like the garden view. It is quiet and able to see different birds flying around the trees. In the morning we would go to the beach to take a morning walk. You could walk forever without crowds. The juice bar was our favorite. If you want more action head to the pool bar. Carlos and Genoveva are the best. The grounds are well maintained. We also tipped some of the gardeners for all their hard work in the heat. If you want to play golf, tennis, basketball or even ping ping you can. All the restaurant are great. The ribs and chicken were my favorites. Thanks to Nilsa, Moises, Jorge and Dominga. The service is fantastic. Luis, you're doing a great job. Last but not least, we Love Emmanuel, we have made him our son we never had. All and all if you want a perfect place to go this is it. Of course there will always be people that complain about stupid things such as seaweed in the ocean and other miner things. If something isn't right just ask, in a nice way, and they will bend over backward for you. We love everyone there. We will be back year after year to this resort. We fell in love. P.S please tipped these fine people wherever you go. Even if the the resort states tips included.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, General Manager at Catalonia Royal Bavaro, responded to this review, July 25, 2013
Dear Mrs. / Mr. Puntacana3,

Greetings from Catalonia Royal Bavaro, thank you for choosing us for your holidays in Punta Cana. We are content to confirm you had a pleasant holiday experience.

We appreciate your trust in our services; it was a joy to welcome you for your fifth visit! Your comments will be shared with our staff; they are always pleased to go above and beyond to create unforgettable memories!

We will be waiting your next visit to your second home!

Receive warm regards from the Catalonia Royal Bavaro Team!

Josep Castellnou
General Manager.
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Hamilton,Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 20, 2013

We stayed at CRB fro June 21'st to July 5'th.
Since we have been to this place a year before, (we asked to be transferred from the sister resort next door), I think I can write a balanced, unbiased review.
We loved this place from the beginning. Being a smaller adults only resort, is mostly for relaxing, which was our main purpose. The layout is gorgeous with gardens very well maintained, due to the hard and sustained work of the team effort of the gardeners.(they have a sprinkler system that starts in the morning every day)
The rooms are large, spacious, and VERY WELL AIR CONDITIONED, which for me is essential after a day spent outdoors. A large bathtub in the bedroom outside the washroom, a living area, a large terrace, a good working flat screen TV, (99 satellite channels) and a large balcony with comfortable chairs, a table and a hammock makes you feel extremely welcome. The evening service of bed opening and the small chocolate add a nice touch.
The beach is the most fabulous place, with white sand, and a lot of coconut trees stretching very close to the water. Well shaded with plenty of palapas, a beach bar & terrace and a natural fruit juice bar, makes it one of the best beaches in the Caribbean. The calm water, offers a very close to shore snorkeling opportunity (the reef is relatively close to shore)
Actually The Dominican Republic has the best beaches in the Caribbean, thanks in all to GOD (DIOS) who gave this island tens of miles of forested white sand beaches, and the Dominicans know how to take care of this precious gift.
The restaurants are all A LA CARTE without reservation requirements. Meal courses are very good and nicely presented on various shaped plates, that makes them more enjoyable.
All bars in the resort, including the beach bar, are loaded with premium drinks, so you can ask for any cocktail to be prepared using premium drinks. I also enjoyed the sparkling wine (Spanish champagne) always very well chilled. You can also use any of the facilities of the 4 star sister resort, (Catalonia Bavaro Beach Golf and Casino ) at any time.
The 2 pools are never crowded and you can enjoy a drink in the pool, especially at the one located near the reception area, where the bar has a swim-up section as well. The villas with their own private pools are a plus for people who enjoy a maximum of privacy, but we are beach loving people, and the beach is unbeatable.
What makes the most of it in this resort, is the service. The high level of professionalism and care that the most of the staff was showing in performing their tasks, was outstanding. We were always greeted with smiles, and asked what else can they do for us. Our requests were dealt seriously and solved promptly every time. Here I will mention a couple of names. The best service I received was from Angela Ventura a beautiful little lady, the head of reception desk and manager, THANK YOU ANGELA !!!. I also want to mention the name of Hansel, who also helped me change the room from ground floor to first floor at my request.
Other restaurant managers were always coming around inquiring about any need or any suggestions we might have. Here I mention the names of Luis Francisco Cedano, who came often among us, even on the beach, to check on things, and ask us if we need anything else. In the Sea Blue an Thalassa restaurants, the assistant manager, was also inquiring about our well being and if there are any improvements that he can make to accommodate us better. I will also mention Francisco Abreu, the man who always greeted us at the morning breakfast and offered a glass of champagne. KEEP UP THE GOOD WORK GENTLEMEN ! Your excellent service makes tourists keep coming back to you !
Now, the rest of the staff , that did the hard routine work were all the waiters, bartenders, room maids (Good job Alexandra ! ) were getting ahead of themselves in making us a good and enjoyable stay, especially the room service guys, who here ready 24 /24 hours to promptly serve you.
In all, we had a very good vacation, this resort is among the best that Dominican Republic has to offer to the world. We will certainly return in the future !
I rate this resort to 4 1/2 stars only due to a couple of small things, like the WIFI internet access which is very slow even in the reception area, and it doesn't work at all in other areas, and the size of the lobby, which is pretty small, but not crowded. I would also recommend a larger variety of meals on the menu.(they can be prepared from the same ingredients, I remember last year we had, among other dishes,some chicken breast deep fried breaded sticks and other courses, that we didn't see this year).

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridgewood, New York
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2013

My girlfriend and I stayed here from July 7th-July 12th. This was by far the best vacation we have taken. We stayed in room 3834. The room looked as if it belonged in a mansion of some sort. Large king size bed, decorated amazingly. The property is absolutely beautiful and amazing. We are severe animal lovers and enjoyed our time playing with cats who stayed outside our room. They put on some nice nightly shows at the other location right across for family entertainment. The pool bars are awesome and the staff was fantastic!! Our favorite was Wilberto Castro the bellman!!...Funny guy who goes by the name "Bond, James Bond" haha...He always picked us up in his "limo" as he called it from our room to wherever we needed to go and was a gentleman is doing so as our room was a little far from the reception desk and other property.

One minor issue was not knowing I had to bring slacks to eat dinner at the restaurants. I paid my hard earned money to stay at this resort to be able to eat where i wanted to eat and i was denied service which i think was very rude and unacceptable. The front desk was very considerate in offering me a size 34 waist pants but that wasn't going to cut it being I'm a 36. I feel as a hotel, it is your job to ALWAYS make the guest happy and having worked in a hotel my self in the past, never tell a guest NO...I asked if they could possibly get me a pair of pants from one of their stores to accommodate my need and i would return it when I checked out and they (front desk and management) flat out said no and I would have to purchase a pair myself..i was not paying $50 for a pair of pants. When we informed Wilberto (the bellman) about our issues, he told us we should have let him know earlier as he would have asked his friends and co- worker if they had any shoes and pants I could borrow. GREAT MAN!

The webpage also advertises an Arcade/game room which doesn't exist. We asked everyone who works in the adults only resort and the family oriented resort about the arcade/game room, as my girlfriend and I like to play an occasional game or 2, and no one knew anything about this. I think you guys should remove that advertisement from your webpage. Also, make sure you have change with you because the front desk never has any.

Enough complaining. I did not let the pants issue ruin my trip. We just ate at the buffet an Sea grill for the remainder at our stay.. Excellent resort and tremendous staff..They always go out of their way to say hi to you with a smile on their face and make you feel comfortable and welcomed!!!.. We definitely plan on going back as this is a four and a half star hotel in our book!

If you plan on doing excursions, we recommend the ATV tour which takes you to the city, beach, cigar shop, and a cave where you dive into a pool of water 25 feet deep!! Also do the boat relaxation excursion is awesome. It takes you into the middle of the ocean and on the boat as it's moving you do Yoga, get a massage from a massage bed at first and then an actual woman (Carla was the best), they put you on a bed type raft and let you lay in the ocean, then bring you back and perform a detox and after that, you put your feet in water with fishes who eat the deadskin off..PRETTY COOL!!!

Room Tip: 3834 was beautiful and quiet and not too far from the beach!!
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 17, 2013

Just come back from a 2 week stay at the Catalonia Royal Bavaro . What a totally beautiful resort ,the gardens are immaculate and so is everything else. I cannot understand why the majority of the Americans and some of the Canadians have given bad reviews do they think they are so superior,they were the noisiest and rowdiest people on the resort.We stayed here to celebrate our Ruby Wedding Anniversary,we had a beautiful room in block 42,always kept beautifully clean ,and the fridge stocked daily. The Restaurants are excellent and so is the food ,breakfast in the THALASSO is very good and we were greeted with a smile and a hug from Domingas and Bestsaida every morning and coffee top ups from Inelza just great.Snacks at the Sea Blue at lunchtime were excellent,this is next to the infinity pool which is lovely you could get sunbeds here at any time of day. Sometimes we went to next door fir a salad at lunch ,the shows there at night were very good. We ate at the Thalasso most nights the food was excellent especially the Beef Churrasco. On the night of our anniversary they decorated our table and brought us champagne,our favourite waiters Carlos &Dario made our night both of them do a superb job and are very efficient.We then finish off with a Capuccino in the Piano Bar its to die for,the staff on this resort are all so friendly and helpful from the reception ,room maids ,waiters, gardeners etc are some of the best we have come across.We can highly recommend this resort and we look forward to returning next june to celebrate our 41st Wedding Anniversary,THANKS TO EVERYONE YOU MADE OUR HOLIDAY.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, General Manager at Catalonia Royal Bavaro, responded to this review, July 19, 2013
Dear Mrs. / Mr. mblackbu,

Greetings from Catalonia Royal Bavaro, thank you for choosing us for your holidays. We are content to read you had an amazing two weeks returning back home with unforgettable memories for you anniversary.

Thank you for your great feedback regarding our restaurant services, we are glad they were of your enjoyment. It was our staff pleasure to always provide an excellent service especially from Dominga, Bestsaida, Nilsa, Carlos and Dario.

Thank you for recommending us we hope to see you back soon!

Best regards.
Josep Castellnou
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Nashville, Tennessee, United States
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 17, 2013

Came here with my new wife for our honeymoon in January and were very happy with the resort. Yes we were able to afford more due to it being one of the more economical resorts, but for the adult side it was amazing. We enjoyed the quite and peacefulness associated with not having families all over the place. The beach was quite compared to the family side, the pools were lazy and restful, and the staff were amazing. We ate at the theme restaurants on the family side the first few days (steak house and sushi house) but once we realized the best restaurant on the resort was in the reception area of the adults side, we stayed their the rest of the time. We had the romantic dinner on the beach but due to a storm that rolled in, they moved us to the tapas restaurant and were were served excellent food with great service. One thing i would say to people that are looking at price point, realize that we could have stayed at a more expensive resort but enjoyed spending that extra money saved on things like excursions into town, the clothing stores, bottles of rum to bring home (2 per person packed btw) and the like. If you are good enough to tip your servers, maids, and bartenders you will quickly develop a relationship with them, it makes for a much more pleasant stay. The young lady that was at the concierge desk was the best part. She took care of everything we needed, and when we left we gave her a gift basket just to say thanks. I have been to many resorts and hotels, and have never felt so good leaving something for wait staff as i did here. They absolutely deserved it. We WILL be back 2014 and hope to see the cool "welcome back" sash on our door when we check in!

PS, to the management, we can not remember the name of the concierge desk person but if anyone asked her about the honeymooners from January that left her the basket, please let her know that she made this trip special for us and we look forward to seeing here their next year!

Room Tip: The rooms that have the wrap around balconies are amazing, we took the honeymoon upgrade and it was...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, General Manager at Catalonia Royal Bavaro, responded to this review, July 19, 2013
Dear Mr. Ryan P,

Greetings from Catalonia Royal Bavaro, thank you for choosing us for your honeymoon holidays.

We are delighted to read you enjoyed our Royal services and relaxing settings. We appreciate your comments regarding our restaurant services and staff.

We strive to provide an excellent service, especially at Guest Service; we will of course share your comments and congratulate the team on your behalf. We look forward to your next holidays in 2014!

Best regards!

Josep Castellnou
General Manager
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Williamsville, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2013

My boyfriend and I vacationed there July 4th week. Loved it was couples only but they had no entertainment we had to go to the family hotel for all of the entertainment. Room was average, bed was NOT comfortable but ok! We were not aware men had to wear pants for dinner and we were not prepared. We upgraded to the suites with personal pool and it was well worth the additional investment! Staff was OUTSTANDING, honestly it's what made the trip so pleasant. I especially enjoyed Carlos Mercedes from the front desk and Andres Sanchez best bellboy ever!!

Room Tip: Upgrade to the suite with pool
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, General Manager at Catalonia Royal Bavaro, responded to this review, July 19, 2013
Dear Mrs. Margarita_c_1976

Greetings from Catalonia Royal Bavaro, thank you for choosing us for your holidays in Punta Cana.

We are glad overall you had a pleasant holiday with us. In regards of the entertainment at Royal we count with a Beach Party, live guitarist and Piano Player plus the daily shows, Disco and Casino at Catalonia Bavaro.

Thank you for your kind comments regarding Carlos and Andres, we will congratulate them on your behalf and encourage them to continue the excellent work.

We hope to have the opportunity to welcome you back in the future and exceed your expectations!

Best regards.

Josep Castellnou
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Catalonia Royal Bavaro

Address: Playa Bavaro, Punta Cana 837, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Punta Cana
#17 Romantic Hotel in Punta Cana
#23 Casino Hotel in Punta Cana
#30 Spa Hotel in Punta Cana
#35 Luxury Hotel in Punta Cana
#36 Top resorts Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Catalonia Royal Bavaro 4.5*
Number of rooms: 144
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Also Known As:
Catalonia Royal Bavaro Hotel Punta Cana
Catalonia Royal Bavaro Punta Cana
Royal Catalonia Bavaro

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