My boyfriend and I travelled to the Catalonia Royal Bavaro from November 2-9 of this year to celebrate my birthday. This hotel exceeded my expectations. From the moment we arrived to the time we left we had outstanding service. All of the staff we came across from housekeeping to bartenders to wait staff were excellent. There was always a smile on their faces and a genuine wish to help you with whatever you asked for.
We had one of the exclusive pool suites. If you can, I would definitely recommend upgrading to this room type. The room itself was beautiful but the pool just made it perfect. Our room was situated across from the infinity pool which was the best location (3404) as we had access to the pool wait staff. While enjoying our pool, we were served drinks from the bar across the way. There was one waiter in particular who always made sure our glasses were full. Unfortunately, I don't remember his real name as we always referred to him as " the best-número uno" for his outstanding service.
Our room was also just a very short walk to the beach which was perfect. Although we are not really beach people, we did spend a few hours there each day. Even though we would go mid morning, we never had a problem finding loungers in the shade. Yes, there is sea grass/ sea weed on the beach. It is very minimal and was not an issue at all. I grew up by the sea so expect to see seaweed of some type on the beach. I really don't know how anyone could complain about it at all!
We ate mainly at the two a la carte restaurants located on the royal side. Each time the food exceeded my expectations. I had no issues at all. There were multiple dishes to choose from, all excellent. We tried the main buffet on the family side,although there were plenty of choices and the food was good, there was no air conditioning which made enjoying the meal a little uncomfortable. The room service menu had very little selection, but each time we ordered the food was good. Please note, I am a very picky eater. For me to rate the food as excellent is unusual but try as I might I cannot find fault with any meal I had.
We spent most nights at the main bar across from the theatre on the family side. We had the best time sitting around that bar. The bartenders are excellent! They go out of their way to get to know you. We never had to wait for a drink. When our drinks were getting low they always noticed and brought us another before we were empty. There was one bartender in particular who went above and beyond for us. Sandy was the kindest, sweetest, most accommodating person I have ever met. He always talked and joked with us making us feel very special. He remembered when my birthday was from a previous conversation earlier in the week and made sure on that day to wish me a happy birthday. I can't say enough good things about this gentleman. It was a pleasure to meet someone as wonderful as him.
On my birthday, I was sent balloons, a cake, and champagne to celebrate my day by the concierge. What a nice touch! It definitely made my day complete.
This was by far the best vacation I have ever had. I have travelled and stayed in 4-5 resorts in Mexico and Jamaica in the past but none of them can compare to this beautiful resort. The grounds are beautiful, the rooms are spacious and clean, but what makes this place complete is its wonderful staff.
Please do not read too much into the negative reviews. I had read some before I left and was a little worried. Turns out I had no need to worry. There were no bugs in my room and no mouldy smells as others had mentioned.
I have never wanted to go back to a resort but the Catalonia Royal Bavaro is the exception. I will definitely be going back for my next vacation.
Go and decide for yourself. I am sure you will not be disappointed.
- Official Description (provided by the hotel):
- Enjoy the authentic Caribbean at an exclusive, adults-only resort. Its small details make big your stay and the personalized service you receive will make you feel as if you were in heaven. Exclusive suites, innovative restaurants, dreamlike swimming pools…relax in this tropical paradise and enjoy the best vacation you’ve ever had. Have an extraordinary experience, and leave the worrying to us; we’ll take care of you ... more less
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- Also Known As:
- Catalonia Royal Bavaro Hotel Punta Cana
- Catalonia Royal Bavaro Punta Cana
- Royal Catalonia Bavaro