I stayed in the resort for 2 days, thinking that I will get an experience of a lifetime. In contrary, it wasn't nothing but a disappointment after all the fuss we heard about it, we were shocked by how it doesn't deserve any of the praise. We welcomed with a fruit basket that was surrounded by ants. The food was below average to average and did not come close to my expectations. The staff was not well trained and don't look professional. We ask them for house keeping and we don't get the service till 2 hours after when we need the room for ourselves. Also the beach is so shallow and full of corals and rocks. The only good thing about staying here was the ecological reserve couple of minutes away by the gulf cart. If you are looking for world class service go to eden roc and thank me later!