My husband and I had the pleasure of staying at Tortuga Bay in the Punta Cana Resort in early October. We were absolutely stunned at the level of service and dedication of the staff to cater to our every need beginning with the arrival at the airport. We were met on the tarmac with a private driver while everyone else loaded into buses. We were escorted to immigration where staff took our passports and had them processed and within 5 minutes we were finished and taken to the resort. We had a lovely tour of the property in a golf cart by our villa manager. We were given a cell phone so we could contact our villa manager at any time if we needed anything. The villa was very clean and the beds and pillows were very comfortable. We played golf at La Cana which was amazing. Coralles had a tournament going on so we declined to play that course but both are extraordinary. Teeing up on the ocean's edge was amazing. The food and bar service was top notch. The option of dinner on the beach was ours but an evening rain shower kept us in a beautiful setting (and dry!). We also spent one afternoon at the Six Senses Spa. The staff is excellent and we highly recommend taking time to get the best massage you will ever have. The property hosts Punta Cana Ecological Reserve with very nice trails through the "jungle" leading to fresh water lagoons and a tropical fruit forest. We recommend taking a private tour that really brings into perspective regional goals for preservation and the accomplishments made. The beach is perfect white sand with loungers and umbrellas. You will not sit down before you are greeted by staff to assist with towels and beverages and anything else you need. It was sad to go but our arrival at the airport was the icing on the cake. The immigration line musts have held 200 people. Terminal 1 is basically open air so it was a bit warm. Again, our manager took our passports and presto, we only had to run our luggage through the scanner and we were done. We were escorted to a very nice air conditioned VIP lounge with beverages, cheese, meats, etc. What an experience. This is truly 5 star in every way and the most romantic resort ever. This is a place to put on your bucket list. We cannot wait to go back.
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