Just returned from a 6-day visit to Tortuga Bay with husband and 13-year-old daughter. The hotel is great for couples and families who want to relax, have some privacy, and don't need a lot of planned activities.
We spent time at the beach, the pools and the lagoons in the eco park. The pool nearest to the Tortuga Bay villas is tiny. There is a larger pool at the Golf Center and an even larger one that you can use at the Punta Cana hotel.
Because there are only 30 rooms to the resort, the beach feels like its your very own.
The service was terrific. Our villa managers were extremely helpful and the waiters in all the restaurants we tried were friendly, accommodating and professional.
My teenager loved driving the golf cart everywhere and we also had bikes that we used to tour around.
We tried three restaurants - Bamboo, La Yola, and Coccoloba. Bamboo was very good but also very pricey. At LaYola, we had a few Dominican dishes, including a Shrimp Gumbo that was very tasty. We did go off-resort one night to a french bistro in the nearby mall but that meal wasn't very good. Figuring out what all the different dining options was is a bit of a mystery and a little more descriptive information could be provided to help guests make their choices.
We tried the pool at the Puntacana hotel but the music was thumpingly loud and it felt a little shabby so we made that a quick pit stop. This is the only disconnect in the whole Tortuga Bay experience -- when you use the facilities of the adjacent hotel. You can see from the reviews of the Puntacana hotel here on TripAdvisor, that even for its lower price point, it's got some issues. I was glad to have read them in advance.
The whole arrival/departure VIP experience sure does add to what is a terrific overall experience.