This was our first visit to the Dominican Republic. This resort had high ratings with regard to travel.
Difficult overcoming language barrier - we should have worked harder to learn Spanish before we went. Most guests spoke Spanish so with our limited ability it made it difficult to communicate with staff or guests. (If we went back we would both learn to speak more fluently)
Waiters didn't know menu - Waiters in the restaurants didn't seem to have a good knowledge of the menu.
No night pool
The resort provides a property map that is extremely confusing.
- The food was okay
- The Ecological Park was definitely worth visiting. The freshwater lagoons are beautiful and there is nice wildlife to observe.
- We did a Segway Tour one day and enjoyed it. There is a short hike afterwards where they bring you to a lagoon which we could have done without. Riding the Segway's was nice and give you a nice tour of the property.
VIP Airport - Staying at Tortuga bay provides you with VIP status at the airport. This meant that we didn't wait in any lines. We were escorted in an out of the airport in record time. When leaving we bypassed all lines and had our own security line. We were able to stay in the resorts lounge (air conditioned) and they came and got us when the flight was leaving.
The property is beautiful and expansive. Lots to explore and beautiful areas to take in.
Our beach was beautiful and was cleaned everyday so it was clear of seaweed. The beach service was excellent, they are extremely attentive to your needs without ever being intrusive.
We ate at Acentos Bistro off the property one night. They specialize in Spanish, French and Mediterranean infused cuisine. The food was unbelievable. The resort made reservations for us and brought us there and back. The meal and atmosphere were perfect. This was the best meal we ate all vacation!
The spa was exceptional - we went for a couple's massage and enjoyed every moment.
A special thanks to Victor Ramon ad Julio Angel who made our stay wonderful.
Overall we had a beautiful, relaxed vacation. It was quiet and we wanted for nothing. This was a great place to unplug and unwind.
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