Tortuga Bay is a paradise and my entire family was spoiled since the moment we landed in Punta Cana Airport with the VIP Service, as the lines when we landed for custom, will make anyone not visit a paradise like this one again.
This was our 2nd trip back to Tortuga Bay and we loved it more that the first time, as it is so nice to be remember by your last name, the moment you arrive there and being remember by everyone around the resort. Everyone seemed to be wonderful and on top of their duties at all moments.
We requested the same two bedroom ocean front villa, as we loved it for its location and perfect view. The beach was very nice, not the pristine that i will have liked, as the algae was a big problem, but those are small things that won't make a vacation to be perfect, as they stayed in top of it daily, cleaning it constantly. The privacy makes it so nice, we fell we had the beach for ourselves all 7 days. The beach staff, is the best i ever seem, from being there always to fast service and always having our stuff ready by the time we reached the beach. The entire staff is amazing could not have been more friendly to us and our kids. They had bicycles for them to ride from the moment we arrived and kayaks for us to use daily at the beach.
During our stay it was my daughter 17th birthday during our stay and they prepared an incredible BBQ on our beach villa, with Birthday decorations all over the villa, it was an incredible occasion to remember and the food was excellent. The chef and waiter, when out of their way to make this occasion the best for our daughter and feel like being home.
We can wait for next summer to go back again and enjoy another week of relaxation at Tortuga Bay Villas.
All Rooms with Ocean View are amazing!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 24, 2012
Dear Mr. / Mrs. J. Castillo,
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We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.
Once more, thank you for your comments. We hope to be able to welcome you again at Tortuga Bay Puntacana Resort & Club , and give you a “for one- of a- kind’’. Experience
Tortuga Bay Puntacana Resort & Club
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.