We stayed at Tortuga Bay from 11/19/11-11/25/11. From the moment we were picked up at the airport to the moment we departed, we were 100% pleased with our experience.
The "whisking service" at the airport makes your travel completely stress free. A Tortuga Bay rep was waiting for us when we stepped off the plane and we were taken through customs and on our way to the resort in under 10 minutes. After a short drive, we were relaxing in our villa (#616--highly recommended because it has a phenomal view of the beach & great proximity to the pool and Bamboo restaurant). Our villa was spectacular and spotless!
If you enjoy peace and relaxation, as my husband and I do, then Tortuga Bay is the place for you. Our villa was steps away from the beach, and we honestly felt as if we had a private beach reserved just for us! Couple that with with the outstanding service we received, and you cannot ask for a better place to vacation. Just a note on service: everyone at the resort who we encountered was very friendly and more than happy to assist us.
We thoroughly enjoyed having our own golf cart to get around the large property. We took two trips to the Nature Reserve located within the resort, and enjoyed swimming in the fresh water lagoons. It's a must-do! You will be amazed by the crystal clear water! Another must do--get up early and watch the sunrise over the Caribbean. We did that twice during our stay (once from our balcony and once on the beach while enjoying a cup of coffee) because it was so spectacular!
Although we're both golfers, we did not bring our clubs on this trip, but wish we had. We were able to check out much of the La Cana golf course and were impressed how well it is maintained. In addition, many of the holes have views of the Caribbean or play up to the water. If you are debating whether to take your clubs, just do it--you won't be disappointed.
Finally, we enjoyed breakfast at Bamboo each morning. All of the servers are terrific and within a day or so, they not only know your name, but what you like to drink and your dinining preferences. Special recognition goes to William and Elsa at Bamboo for making breakfast enjoyable each day, and Victor who made dinners at Bamboo memorable. We also ate dinner at La Yola and would recommend it, especially if you enjoy dining near the water.
Your departure is made extremely stress free by the Tortuga Bay staff. You receive priority check-in at the airport and security checkpoint, and then you're taken to a private lounge while you wait. When your plane is ready to board, a Tortuga Bay rep escorts you to the plane for easy boarding.
All in all, we absolutely loved Tortuga Bay and can't wait to return!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Mr. / Mrs. Woffington,
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On behalf of team members of Tortuga Bay Punta Cana Resort & Club, thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay.
I am delighted to read that your expectations were met and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the care and service we provide to our guests.
I look forward to welcoming you back to Tortuga Bay in the future, and give you a “Leading” Experience.
Tortuga Bay, Puntacana Resort & Club
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.