We just returned from this resort last week. The rooms and grounds were immaculate and beautiful. The only bad thing about the rooms is that none of the ice machines were working and the mini refrigerators did not keep the beer/soda cold at all. There were 21 of us and no one noticed any cockroaches. In fact the grounds inside and out were constantly being cleaned. We had no problems checking in or out despite the fact that there was a bit of a language barrier. We had no problems with the towels, or getting chairs or service (we do tip) around the pool or at the beach, and the resort was sold out for the week. Out of all the staff we encountered, I would say there was only one gentlemen that was a bit rude to us. There were three days that they had beach parties during the afternoon on the beach and I thought that those were the best meals we had. There were a lot of reviews that claim the buffets are better then the specialty restaurants and I agree 100% with that. Out of the 21 of us I would say half had some kind of stomach problems for one or two days. I strongly suggest that you bring some type of anti acids if going to the DR, as this is not the only resort were I am reading that this is happening. I also read a lot about the pillows being bad. No one in our group thought they were bad and we all slept really well.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??ey * 30 km / 19 miles from Punta Cana Int???l. Airport ... more less
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- Also Known As:
- Riu Palace Punta Cana Hotel Punta Cana
- Punta Cana Riu Palace
- Riu Palace Hotel Punta Cana